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Integrated Talent Management:
From Strategy to Execution
Dr.
Selvan
D

Senior
Vice
President
–
Talent
Transforma7on

Wipro...
© 2010 Wipro Ltd - Confidential2
3
4 Learning Strategy
1 About Wipro
2 Business Drivers
About Talent Transformation
5 Alig...
© 2010 Wipro Ltd - Confidential3
The Wipro story
Manufacturing
Vegetable oil
Soaps
Hydraulic
equipment
IT Hardware
Persona...
© 2010 Wipro Ltd - Confidential4
Presence in countries across the globe
Singapore
Headquarters
USA
NewYork, New Jersey –
H...
© 2010 Wipro Ltd - Confidential5
Team Wipro
Gender Diversity
~30% Women
*Data as of May 31st 2010
Age & Experience
Average...
© 2010 Wipro Ltd - Confidential6
The Three Business Drivers
Productivity
Enhancers
Growth
Enablers
Margin
Movers
© 2010 Wipro Ltd - Confidential7
The
Talent
Transformation
Landscape
4000 employees undergo
classroom training every day
5...
© 2010 Wipro Ltd - Confidential8
Talent
Streams
Business
Skills
Cross
Culture
Behavioral
Skills
Execution
Excellence
Highe...
© 2010 Wipro Ltd - Confidential9
Wipro’s Learning Strategy
© 2010 Wipro Ltd - Confidential10
Overall
Talent
Framework
Programming
Generic Skills
Programming
Stream Wise
30%
25%
20%
...
© 2010 Wipro Ltd - Confidential11
Wipro’s Learning Evolution
© 2010 Wipro Ltd - Confidential12
Approaches to
Learning
Preferred
Learning Styles
Comfort with
Delivery Methods
Technolog...
© 2010 Wipro Ltd - Confidential13
The
Guiding
Principles
of
Talent
Transformation
State of the Art
Learning Infrastructure...
© 2010 Wipro Ltd - Confidential14
Learning
Technology
Infrastructure
© 2010 Wipro Ltd - Confidential15
Integrated Talent Management System (ITMS)
Recrui(ng

Learning

Performance

Management
...
© 2010 Wipro Ltd - Confidential16
ITMS Integrates with Core HR Processes
Learning
Ac(vi(es
Aligned
to
KCA’s
and
WLQ
in
Per...
© 2010 Wipro Ltd - Confidential17
ITMS provides real time MIS for Managers
© 2010 Wipro Ltd - Confidential18
MIS that helps drill down to each employee
© 2010 Wipro Ltd - Confidential19
People

Winning
&

Business

Business

Acumen

Technology

&
Innova(on

Customer

&
Stra...
20 © 2010 Wipro Ltd - Confidential
KEY
EXPERTS
–
Compelling
brand
name
authors
are
a
proven
point
of
interest.
Keep

leade...
Growth Enabler – Learning Pallete
Margin Movers – Rapid Learning
High Investments to address Margin Movers needs
Beaer

Decisions

Ac(onable

Insights

On
Demand

Learning

M‐Tube

Busine...
© 2010 Wipro Ltd - Confidential24
Global Learning Support Center
Handle
7000+
learning
related
calls
every
quarter

Thank
You

selvan.dorairaj@wipro.com


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Integrated Talent Management: Strategy to Action

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An integrated approach to talent management is all about the integration of business strategy and talent processes. This journey involves complex talent needs, dynamic business strategy, key skills development, cutting-edge technology, new initiatives and learning innovation. Dr. Selvan D, under whose leadership Wipro’s talent transformation function has won the ASTD BEST Award six times in a row, will share some of his ideas implemented at Wipro, including:
• Integrating learning strategy with business strategy using a multigenerational workforce approach.
• Moving from strategy to day-to-day action.
• Learning innovations that deliver results, including mobile learning, learning in a box and video-based learning.
• Learning on the go for senior management.

Dr. Selvan D, Senior Vice President, Talent Transformation, Wipro Technologies

Published in: Business, Technology
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Transcript of "Integrated Talent Management: Strategy to Action"

  1. 1. Integrated Talent Management: From Strategy to Execution Dr.
Selvan
D
 Senior
Vice
President
–
Talent
Transforma7on
 Wipro
Technologies

  2. 2. © 2010 Wipro Ltd - Confidential2 3 4 Learning Strategy 1 About Wipro 2 Business Drivers About Talent Transformation 5 Aligning Learning Actions Agenda 6 Q&A
  3. 3. © 2010 Wipro Ltd - Confidential3 The Wipro story Manufacturing Vegetable oil Soaps Hydraulic equipment IT Hardware Personal Computer Lightings Medical systems Software, R&D R&D Software Personal Products Global Delivery Global IT solutions Largest BPO Consulting
  4. 4. © 2010 Wipro Ltd - Confidential4 Presence in countries across the globe Singapore Headquarters USA NewYork, New Jersey – Headquarter MountainView Seattle Chicago Dallas Houston Minneapolis Atlanta Boston Columbus Miami Nashville Troy Brea Infocrossing: Broomfield Dayton Jefferson City Leonia Norcross Omaha Phoenix Roselle (Chicago) Tampa Tempe Westwood Woodland Hills Europe Austria United Kingdom Germany France Finland Luxembourg Netherlands Poland Portugal Romania Sweden Switzerland Brazil Saudi Arabia Canada Japan Taiwan Egypt China Mexico India Australia 54 countries, 72 GDCs Malaysia Argentina Dubai Indonesia New Zealand Thailand United Arab Emirates Confidential © Copyright 2010 Wipro Ltd
  5. 5. © 2010 Wipro Ltd - Confidential5 Team Wipro Gender Diversity ~30% Women *Data as of May 31st 2010 Age & Experience Average age of employees – 29 years Average tenure in Wipro 2.84 years Average tenure of senior leadership team is 11.1 years Geographical spread 21% employees overseas Over 15000 spread across North America, Europe and Japan Global Diversity • Nearly 50% of overseas employees local nationals
  6. 6. © 2010 Wipro Ltd - Confidential6 The Three Business Drivers Productivity Enhancers Growth Enablers Margin Movers
  7. 7. © 2010 Wipro Ltd - Confidential7 The
Talent
Transformation
Landscape 4000 employees undergo classroom training every day 5000 pursue their Masters through a work integrated learning program 7,000 fresh recruits from campuses this year 60,000 employees on Technology Enabled Learning 150+ full-time trainers and over 500 Certified Talent Transformers
  8. 8. © 2010 Wipro Ltd - Confidential8 Talent
Streams Business Skills Cross Culture Behavioral Skills Execution Excellence Higher Education Technology Domain Skills
  9. 9. © 2010 Wipro Ltd - Confidential9 Wipro’s Learning Strategy
  10. 10. © 2010 Wipro Ltd - Confidential10 Overall
Talent
Framework Programming Generic Skills Programming Stream Wise 30% 25% 20% 15% 10% Unified Competency Framework Core Skills Skill + Application + Testing Application + Assessments + Project Management Technology Ladder Domain & Business Acumen Business Focus Solution Focus
  11. 11. © 2010 Wipro Ltd - Confidential11 Wipro’s Learning Evolution
  12. 12. © 2010 Wipro Ltd - Confidential12 Approaches to Learning Preferred Learning Styles Comfort with Delivery Methods Technology Enablement Effort Traditionalist Formal Reflective / Sequential Instructor-Led High Gen X Informal/ Formal Active / Sensing Blended Moderate Millennial Non-formal Active / Global/ Intuitive Anytime, Anywhere Low Multi-Generational
Workforce The Need for Rapid Learning
  13. 13. © 2010 Wipro Ltd - Confidential13 The
Guiding
Principles
of
Talent
Transformation State of the Art Learning Infrastructure Learning Integrated HR Processes Contextual Content Tools that enhance the Learning experience Single Window Managed Learning Support Produc(vity
 Enhancers
 Margin
 Movers
 G r o w t h
 E n a b l e r s

  14. 14. © 2010 Wipro Ltd - Confidential14 Learning
Technology
Infrastructure
  15. 15. © 2010 Wipro Ltd - Confidential15 Integrated Talent Management System (ITMS) Recrui(ng
 Learning
 Performance
 Management
 Leadership
 Career
 Development
 Staffing
 Competency
 Framework
 ITMS

  16. 16. © 2010 Wipro Ltd - Confidential16 ITMS Integrates with Core HR Processes Learning
Ac(vi(es
Aligned
to
KCA’s
and
WLQ
in
Performance
Appraisal
 Produc(vity
–
Skill
Focused

  17. 17. © 2010 Wipro Ltd - Confidential17 ITMS provides real time MIS for Managers
  18. 18. © 2010 Wipro Ltd - Confidential18 MIS that helps drill down to each employee
  19. 19. © 2010 Wipro Ltd - Confidential19 People
 Winning
&
 Business
 Business
 Acumen
 Technology
 &
Innova(on
 Customer
 &
Strategy
 Handle
Changing
 Customer
Paradigms
 Program
 Management
 Next
Gen
 Solu(ons
 People
&
 Execu(on
 Creating Growth Enablers
  20. 20. 20 © 2010 Wipro Ltd - Confidential KEY
EXPERTS
–
Compelling
brand
name
authors
are
a
proven
point
of
interest.
Keep
 leaders
engaged
with
featured
excerpts
 Online Learning Community for Growth Enablers QUESTIONS
AND
ANSWERS
–
Leaders
can
get
answers
to
cri(cal
ques(ons
in
 a
variety
of
ways;
one‐on‐one
ques(ons,
group‐wide
threaded
discussions,
and
research
 reports.
 EVENTS
–
Virtual
learning
events
and
in‐person
mee(ngs
fuel
peer
interac(on
and
live
 discussion.
Link
events
to
your
internal
course
calendar
and
key
dates
in
your
business
 cycle
to
capitalize
on
top
of
mind
issues
(ex.
Expert
Speak).
 MODERATED
DISCUSSIONS
–
Draw
out
global
best
prac(ces
through
our
expert
 facilitators
who
will
keep
the
group
focused,
recommend
resources,
and
inject
conversa(on
 starters
to
ignite
debate.
 PROJECT
COLLABORATION
–
Ac(on‐learning
teams
develop
and
track
projects.
 Current
business
challenges
are
tackled
and
resolved.
Leaders
build
their
network
and
share
best
 prac(ces
with
others
in
the
cohort.
 CUSTOM
TAILORED
CONTENT
–
Ensures
organiza(onal
priori(es
and
culture

 Deliver
company
specific
content,
co‐brand
the
learning
experience
to
increase
relevance
to
 leaders
(Ex.
Leaders
as
Teachers)
 TARGETED
CONTENT
FEED
–
Keeping
the
material
fresh
and
relevant.
HBSP
 resources
include
Harvard
Business
Review
ar(cles,
online
learning
modules,
book
excerpts,
 video
clips
and
more

  21. 21. Growth Enabler – Learning Pallete
  22. 22. Margin Movers – Rapid Learning
  23. 23. High Investments to address Margin Movers needs Beaer
 Decisions
 Ac(onable
 Insights
 On
Demand
 Learning
 M‐Tube
 Business
 Intelligence
 Global
 Learning
 Support
 Seman(cs
 More
technology
to
make
the
end
user
life
simpler

  24. 24. © 2010 Wipro Ltd - Confidential24 Global Learning Support Center Handle
7000+
learning
related
calls
every
quarter

  25. 25. Thank
You
 selvan.dorairaj@wipro.com


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