Human Resources division

1. HUMAN
RESOURCES
DIVISION

2. HUMAN RESOURCES
MANAGEMENT
The human resources department
is headed by the Human resources
director or manager who directly
reports to the General Manager and
is responsible for the performance of
his department.

3. Functions:
•Hiring
•Compensation
•Evaluation and Management
•Promotions
•Managing Relations
•Planning
•Training

4. HUMAN RESOURCES MANAGEMENT
AND DEVELOPMENT PROCESS
TASK
ANALYSIS
JOB
DESCRIPTION
Productivity
Standards
Selection Recruitment Advertising
Orientation Training
Performance
Development Appraisal

5. Recruitment and
Selection Applicants are received from a
variety of sources:
•Internal Promotion
•Employee referrals
•Applicant’s files
•Transfers within the company
•Advertising
•Colleges and Universities
•Government-sponsored employment
services

6. Recruitment and Selection
Process
•Application Form Submitted
•Initial Interview
•Testing
•Interviews
•Reference Check
•Selection/ offer
•Acceptance
•Physical Examination

7. ORIENTATION
BASIC ORIENTATION INCLUDES:
1.Organization policies, procedures, and
rules
2. The mission and objectives of the
organization
3. A tour of the work area to point
out offices and facilities with which all
employees should be familiar.

8. Training
Main types of employee training:
•Simulation trainings
•Certification training
•On-the-job training
•Off-the-job training
•Apprentice training

9. Performance Appraisal
Positive attributes:
1. Giving feedback to employees.
2. Building the appraisal into a
personal development plan.
3. Establishing a rationale for
promotion and wage/ salary increases.
4. Helping to establish objectives for
training programs.

10. Negative aspects:
1. Managers often do a poor job of giving
feedback to employees.
2. Managers save up incidents to dump on
employees at evaluation time.
3. Managers are biased in their appraisals.
4. Managers may be either too hard or
too soft or employees.
5. Too many employees are not aware of
the performances criteria that they will
be evaluated against.

11. Employee Development
It is a natural progression from
appraisal. A development plan is made
by the employee and his or her
supervisor. The plan will outline the
development activity and indicate when
the development will take place.
Employment development may take the
form of in-house training or workshops
and seminars on specific topics.