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Introduction
Introduction
Introduction
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Introduction

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Ch. 1-2

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  • 1. Introduction to Knowledge Engineering What is Knowledge Engineering? History & Terminology
  • 2. Introduction 2 Data, information & knowledge ■  Data ➤  “raw signals” . . . - - - . . . ■  Information ➤  meaning attached to data S O S ■  Knowledge ➤  attach purpose and competence to information ➤  potential to generate action emergency alert → start rescue operation
  • 3. Introduction 3 Knowledge engineering process of ➤  eliciting, ➤  structuring, ➤  formalizing, ➤  operationalizing information and knowledge involved in a knowledge- intensive problem domain, in order to construct a program that can perform a difficult task adequately
  • 4. Introduction 4 Problems in knowledge engineering ■  complex information and knowledge is difficult to observe ■  experts and other sources differ ■  multiple representations: ➤  textbooks ➤  graphical representations ➤  heuristics ➤  skills
  • 5. Introduction 5 Importance of proper knowledge engineering ■  Knowledge is valuable and often outlives a particular implementation ➤  knowledge management ■  Errors in a knowledge-base can cause serious problems ■  Heavy demands on extendibility and maintenance ➤  changes over time
  • 6. Introduction 6 A Short History of Knowledge Systems 1965 19851975 1995 general-­‐purpos e   s earch  engines (GPS ) firs t-­‐generation  rule-­‐bas ed  s ys tems (MYC IN,  XC ON) emergence  of  s tructured  methods (early  K ADS ) mature   methodologies (C ommonK ADS ) =>  from  art  to  discipline  =>
  • 7. Introduction 7 First generation “Expert” Systems ■  shallow knowledge base ■  single reasoning principle ■  uniform representation ■  limited explanation capabilities reas oning control knowledge bas e operates on    
  • 8. Introduction 8 Transfer View of KE ■  Extracting knowledge from a human expert ➤  “mining the jewels in the expert’s head”’ ■  Transferring this knowledge into KS. ➤  expert is asked what rules are applicable ➤  translation of natural language into rule format
  • 9. Introduction 9 Problems with transfer view The knowledge providers, the knowledge engineer and the knowledge-system developer should share ➤  a common view on the problem solving process and ➤  a common vocabulary in order to make knowledge transfer a viable way of knowledge engineering
  • 10. Introduction 10 Rapid Prototyping ■  Positive ➤  focuses elicitation and interpretation ➤  motivates the expert ➤  (convinces management) ■  Negative ➤  large gap between verbal data and implementation ➤  architecture constrains the analysis hence: distorted model ➤  difficult to throw away
  • 11. Introduction 11 Methodological pyramid world  view theory methods tools use feedback case  studies application  projects C AS E  tools implementation  environments life-­‐cycle  model,  process  model, guidelines,  elicitation  techniques graphical/textual  notations work sheets,  document  structure model-­‐based  k nowledge  engineering reuse  of  k nowledge  patterns
  • 12. Introduction 12 World view: Model-Based KE ■  The knowledge-engineering space of choices and tools can to some extent be controlled by the introduction of a number of models ■  Each model emphasizes certain aspects of the system to be built and abstracts from others. ■  Models provide a decomposition of knowledge- engineering tasks: while building one model, the knowledge engineer can temporarily neglect certain other aspects.
  • 13. Introduction 13 CommonKADS principles ■  Knowledge engineering is not some kind of `mining from the expert's head', but consists of constructing different aspect models of human knowledge ■  The knowledge-level principle: in knowledge modeling, first concentrate on the conceptual structure of knowledge, and leave the programming details for later ■  Knowledge has a stable internal structure that is analyzable by distinguishing specific knowledge types and roles.
  • 14. Introduction 14 CommonKADS theory ■  KBS construction entails the construction of a number of models that together constitute part of the product delivered by the project. ■  Supplies the KBS developer with a set of model templates. ■  This template structure can be configured, refined and filled during project work. ■  The number and level of elaboration of models depends on the specific project context.
  • 15. Introduction 15 CommonKADS Model Set Organization Model Task Model Agent Model Knowledge Model Communication Model Design Model Context Concept Artefact
  • 16. Introduction 16 Model Set Overview (1) ■  Organization model ➤  supports analysis of an organization, ➤  Goal: discover problems, opportunities and possible impacts of KBS development. ■  Task model ➤  describes tasks that are performed or will be performed in the organizational environment ■  Agent model ➤  describes capabilities, norms, preferences and permissions of agents (agent = executor of task).
  • 17. Introduction 17 Model Set Overview (2) ■  Knowledge model ➤  gives an implementation-independent description of knowledge involved in a task. ■  Communication model ➤  models the communicative transactions between agents. ■  Design model ➤  describes the structure of the system that needs to be constructed.
  • 18. Introduction 18 Principles of the Model Set ■  Divide and conquer. ■  Configuration of an adequate model set for a specific application. ■  Models evolve through well defined states. ■  The model set supports project management. ■  Model development is driven by project objectives and risk. ■  Models can be developed in parallel.
  • 19. Introduction 19 Models exist in various forms ■  Model template ➤  predefined, fixed structure, can be configured ■  Model instance ➤  objects manipulated during a project. ■  Model versions ➤  versions of a model instance can exist. ■  Multiple model instances ➤  separate instances can be developed ➤  example: ''current'' and ''future'' organization
  • 20. Introduction 20 The Product ■  Instantiated models ➤  represent the important aspects of the environment and the delivered knowledge based system. ■  Additional documentation ➤  information not represented in the filled model templates (e.g. project management information) ■  Software
  • 21. Introduction 21 Roles in knowledge-system development ■  knowledge provider ■  knowledge engineer/analyst ■  knowledge system developer ■  knowledge user ■  project manager ■  knowledge manager N.B. many-to-many relations between roles and people
  • 22. Introduction 22 Knowledge provider/specialist ■  “traditional” expert ■  person with extensive experience in an application domain ■  can provide also plan for domain familiarization ➤  “where would you advise a beginner to start?” ■  inter-provider differences are common ■  need to assure cooperatio
  • 23. Introduction 23 Knowledge engineer ■  specific kind of system analyst ■  should avoid becoming an "expert" ■  plays a liaison function between application domain and system
  • 24. Introduction 24 Knowledge-system developer ■  person that implements a knowledge system on a particular target platform ■  needs to have general design/implementation expertise ■  needs to understand knowledge analysis ➤  but only on the “use”-level ■  role is often played by knowledge engineer
  • 25. Introduction 25 Knowledge user ■  Primary users ➤  interact with the prospective system ■  Secondary users ➤  are affected indirectly by the system ■  Level of skill/knowledge is important factor ■  May need extensive interacting facilities ➤  explanation ■  His/her work is often affected by the system ➤  consider attitude / active tole
  • 26. Introduction 26 Project manager ■  responsible for planning, scheduling and monitoring development work ■  liaises with client ■  typically medium-size projects (4-6 people) ■  profits from structured approach
  • 27. Introduction 27 Knowledge manager ■  background role ■  monitors organizational purpose of ➤  system(s) developed in a project ➤  knowledge assets developed/refined ■  initiates (follow-up) projects ■  should play key role in reuse ■  may help in setting up the right project team
  • 28. Introduction 28 Roles in knowledge-system development knowledge provider/ specialist project manager knowledge system  developer knowledge engineer/ analyst knowledge manager knowledge user K S manages manages uses designs  & implements validates elicits  knowledge from elicits requirements from delivers analysis  models to defines  knowledge  strategy initiates  knowledge  development  projects facilitates  knowledge  distribution    
  • 29. Introduction 29 Terminology ■  Domain ➤  some area of interest banking, food industry, photocopiers, car manufacturing ■  Task ➤  something that needs to be done by an agent monitor a process; create a plan; analyze deviant behavior ■  Agent ➤  the executor of a task in a domain typically either a human or some software system
  • 30. Introduction 30 Terminology ■  Application ➤  The context provided by the combination of a task and a domain in which this task is carried out by agents ■  Application domain ➤  The particular area of interest involved in an application ■  Application task ➤  The (top-level) task that needs to be performed in a certain application
  • 31. Introduction 31 Terminology ■  knowledge system (KS) ➤  system that solves a real-life problem using knowledge about the application domain and the application task ■  expert system ➤  knowledge system that solves a problem which requires a considerable amount of expertise, when solved by humans.

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