Polymita Corporate


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Polymita is a world leading Software Company specialized in Business Process Management. We allow companies to identify the key processes that add value to a company and then optimize them providing operational excellence, agile business cycles and accountabiliy on the activities.

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Polymita Corporate

  1. 1. POLY-EN-CORP-V6-1 Business Process Management Empowering your Business’ Productivity www.polymita.com [email_address]
  2. 2. They always say time changes things, but you actually have to change them yourself Andy Warhol
  3. 3. Start: What is Business Process Management and why companies use it?
  4. 4. What is BPM? <ul><li>Business Process Management  (BPM) is a management approach focused on aligning all aspects of an organization (people, systems, processes) with the wants and needs of clients according to it’s strategy. It is a holistic approach that promotes business effectiveness and efficiency while striving for innovation, flexibility, and integration with technology. </li></ul><ul><li>BPM enables organizations to be more efficient, more effective and more capable of change than a functionally focussed, traditional hierarchical management approach. </li></ul>People Doing things in the right way, using the right tools Leads to: +Operative Control +Collaboration + Agility = Happy customers
  5. 5. People Information Systems Polymita Processes Strategy GAP Operations
  6. 6. Why do companies implement BPM?
  7. 7. Information: What is a BPMS
  8. 8. The BPMS <ul><li>BPMSs are the leading integrated composition environment to support BPM and enable continuous improvement  </li></ul>
  9. 9. Polymita Empowers Business Productivity Effective portals management Automatic control and execution of business decisions Information converted into knowledge Improved agility in decision making process
  10. 10. Polymita functionalities Graphic interfaces of Polymita platform, administration environment and BAM module BPM <ul><li>Processes modeling and analysis. </li></ul><ul><li>Simulation. </li></ul><ul><li>Documentation. </li></ul><ul><li>Processes automation and execution. </li></ul>BRE <ul><li>Business Rules Engine. </li></ul>ECM <ul><li>Dynamic data modeling and management. </li></ul><ul><li>Documental repository. </li></ul><ul><li>Advanced forms. </li></ul>BAM <ul><li>Monitoring of Key Performance Indicators. </li></ul><ul><li>Dashboards. </li></ul>EAI <ul><li>Enterprise Application Integration. </li></ul><ul><li>System connectors . </li></ul>SOA <ul><li>Service Oriented Architecture. </li></ul><ul><li>Standard based platform. </li></ul>
  11. 11. Action: What are the most common Use Cases for BPMS
  12. 12. How do companies use it?
  13. 13. How do companies use it? Specific Process Based Application The business (supported by the IT organization) tends to buy a BPMS to improve business performance through broader and better coordination of a specific mission-critical process. This process is often unique to the industry or to the differentiation of the enterprise. As such, it is not commercially available. Furthermore, the business seeks a rapid implementation of the new application ideally built as an extension and unification of established applications and data. The end result is a composite application reflecting the end-to-end process view, not just an integration of data and transactions.
  14. 14. How do companies use it? Support for Continuous Process Improvement Mentality In this situation, the business and IT organizations regularly collaborate on technology decisions to deliver management visibility and agility for key processes. The BPM program is led by the director of process improvement and a governance council or equivalent. The business process competency center offers the methodologies and services to support the execution of the BPM program. A BPMS is selected to provide a stable platform, with integrated services to use to deliver continuous process improvements.
  15. 15. How do companies use it? Redesign for a Process-Based SOA Here, the IT organization drives business enthusiasm for BPM to help prioritize IT's efforts to rationalize and modernize the application portfolio for SOA. The IT organization buys a BPMS as a model-driven environment that uses explicit process models to drive greater business involvement in decisions that prioritize its implementation of an SOA, while enabling process transparency and agility for business. .
  16. 16. How do companies use it? Business Transformation Initiatives Senior business executives drive buying decisions in this use case. They want to make a &quot;game changing&quot; play by rethinking an entire business process. The ability to create shared process understanding across stakeholders (through modeling, analysis and simulation), synchronize execution with the model and support rapid innovation makes the BPMS approach highly attractive. These buyers highly value the enhanced collaboration between business and IT. .
  17. 17. Examples: Some of our clients
  18. 18. Indra: Supporting High Volume BPO <ul><li>Challenge: </li></ul><ul><li>Leading Business Process Outsourcing (BPO) company in Europe. </li></ul><ul><li>Customers are Banks, Telcos & Utilities. </li></ul><ul><li>BPO customer has chosen Polymita as the platform to automate and manage all the business processes for their customers. </li></ul><ul><li>Solution: </li></ul><ul><li>Platform for automation and deployment of outsourcing services (Call Center, Head Hunting, Claim Processing, etc.) </li></ul><ul><li>Fast implementation and deployment of new processes (2 – 4 weeks). </li></ul><ul><li>Reusability and optimization of automated processes already deployed. </li></ul><ul><li>Easy integration with internal systems and with customer’s backoffice. </li></ul><ul><li>Benefits: </li></ul><ul><li>Ability to setup new outsourced processes for customers in matter of days. </li></ul><ul><li>Cost saving in implementation of new customers and services. </li></ul><ul><li>High degree of personalization for each customer. </li></ul><ul><li>Online real-time monitoring system. </li></ul>
  19. 19. Jacie: Promoting Quality Healthcare <ul><li>Challenge: </li></ul><ul><li>European Agency to promote high quality patient care and laboratory performance in stem cell collection, processing and transplantation centers across Europe. </li></ul><ul><li>Automate the certification process and establish the international standard for European Countries. </li></ul><ul><li>Solution: </li></ul><ul><li>Collaborative Working Environment for each hospital, including: certification workflows, case and document management, shared agenda, discussion forum and video chat. </li></ul><ul><li>Reusability of cases and optimization of the processes, adapted to each hospital. </li></ul><ul><li>Manage unlimited cases simultaneously. </li></ul><ul><li>Real-time monitoring and alerts. </li></ul><ul><li>Benefits: </li></ul><ul><li>Increased revenue by 7x in one year. </li></ul><ul><li>Increased inspection capacity: 35 centers (2005) vs. 5 centers (2004). 145 centers from 12 countries already inspected (2008). </li></ul><ul><li>Reduced certification cycle from 52 to 4w. </li></ul><ul><li>Reduced expenses (people, travelling, paper, printing, storage,…) </li></ul><ul><li>Rapid error detection and correction. </li></ul><ul><li>ROI in less than 1 year. </li></ul>
  20. 20. ONO: Better customer care in Telecom <ul><li>Challenge: </li></ul><ul><li>ONO had an internal call center with 175 people. Our partner took the challenge of externalize the service improving its efficiency, reducing the costs and accelerating the launch of new campaigns. </li></ul><ul><li>Solution: </li></ul><ul><li>Automated solution with BPM methodology of processes such as: </li></ul><ul><ul><li>Customer acquisition and management </li></ul></ul><ul><ul><li>Changes and claims </li></ul></ul><ul><li>Integration with existing CRM systems. </li></ul><ul><li>Integrated monitoring of customers for voice and data services. </li></ul><ul><li>Benefits: </li></ul><ul><li>The call center has been externalized with improved efficiency and effectiveness. </li></ul><ul><li>Reduced customer acquisition cost by 15% </li></ul><ul><li>Shortened by 12% the launch period of new customer acquisition campaigns. </li></ul><ul><li>Online monitoring of integrated services, with real time alerting for quick decision making. </li></ul>
  21. 21. About us: Polymita Technologies
  22. 22. Innovative Software Company <ul><li>Recognized by the research houses Gartner in it’s prestigious report “ Magic Quadrant for Business Process Management Suite” and Forrester on various reports. Polymita consolidates it’s position a global leader in software designed for automation and management of business processes in large and complex organizations. </li></ul><ul><li>Polymita helps organizations to increase their productivity, reduce their operative costs while gaining visibility and control over their business activities . </li></ul>
  23. 23. Our Locations <ul><li>Founded in 2002, Polymita has offices in Barcelona, Madrid, London, New York and Buenos Aires. Today, Polymita solutions are used in more than 20 countries. </li></ul>Barcelona Headquarters Madrid London Buenos Aires New York
  24. 24. Value proposition <ul><li>Shortest implementation time </li></ul><ul><ul><li>Unified architecture </li></ul></ul><ul><ul><li>Easy configuration of complex business solutions </li></ul></ul><ul><li>Business User oriented </li></ul><ul><ul><li>No programming </li></ul></ul><ul><ul><li>Excellent BPM user experience </li></ul></ul><ul><li>Unified management of the people, processes and contents </li></ul><ul><ul><li>Process View / Data View </li></ul></ul><ul><ul><li>Master Data Management </li></ul></ul><ul><li>Assets re-use & optimization </li></ul><ul><ul><li>Processes </li></ul></ul><ul><ul><li>IT assets </li></ul></ul>Productivity increases by 50% or more Enable Collaboration Autonomy for business users Quick implementation: 3 months Payback in less than 1 year
  25. 25. Some of our clients Government Real Estate Tourism Industry Education Media Finance Telecom Healthcare Retail Services Fundació Collserola ATG
  26. 26. Partners <ul><li>Polymita International Partners Network: </li></ul>
  27. 27. <ul><li>“ Polymita shows the shortest implementation time in the BPMS market.” </li></ul><ul><li>“ Polymita has the strongest solution for case management, allowing process and data manipulation in real-time.” </li></ul><ul><li>“ Polymita has more unified architecture and better product than IBM, Oracle, Tibco, EMC and Software AG.” </li></ul><ul><li>“ Polymita delivers a better BPM user experience than competitors.” </li></ul>Magic Quadrant for Business Process Management Suites
  28. 28. Thanks for your attention www.polymita.com [email_address]