The document discusses leadership styles and maturity levels. It describes two leadership behaviors: relationship behavior, which focuses on maintaining relationships and communication, and task behavior, which focuses on organizing tasks and goals. It also discusses maturity in terms of responsibility, experience, and motivation. The Hersey-Blanchard model assesses leadership styles based on the levels of task behavior and relationship behavior demonstrated.
2. (Low) (Low) (High) (High) Mature Immature Above Average Average Below Average Task Behavior Relationship Behavior Relationship Behavior -– The extent to which a leader is likely to maintain personal relationships between himself and the members of his group by opening up channels of communication, delegating responsibility, giving subordinates an opportunity to use their potential; characterized by socio-emotional support, friendship and mutual trust. Task Behavior – The extent to which a leader is likely to organize and define the roles of the members of his group (followers); to explain what activities each is to do and when, where, and how tasks are to be accomplished; characterized by endeavoring to establish well-defined patters of organization, channels of communication, and ways of getting jobs accomplished. Maturity – Achievement-motivation, the willingness and ability to take responsibility, and task relevant education and experience of an individual or a group.
3. S3 S2 S4 S1 (Low) (Low) (High) (High) Mature Immature High Medium Low Task Behavior Relationship Behavior Relationship Behavior – Provides support and encouragement. Involves people in “give-and-take” discussions about work activities. Facilitates people’s interactions with others. Seeks out and listens to people’s opinions and concerns. Provides feedback on people’s accomplishments. Task Behavior – Specifies the goals people are to accomplish. Organizes the work situation for people. Sets time lines for people. Provides specific directions. Specifies and requires regular reporting on progress. Maturity – The ability and willingness of people to take responsibility for directing their own behavior. M1 M2 M3 M4
4. Maturity – The ability and willingness of people to take responsibility for directing their own behavior. Readiness – How ready a person or group is to perform a particular task; Ability – Knowledge, experience, and skill and Willingness – confidence, commitment and motivation. Development Stages – Based on Productivity and Morale. Productivity is the amount and quality of work accomplished. Morale is confidence, motivation, and unity in achieving the purpose. Hersey Model Blanchard Model
