OB- Group Dynamics- For MBA 1st SEM by Neerav Shivhare
l Group: Two or more individual interecting
with each other in such a way that each of
them is influenced by one another.
l Dynamics:The social, intellectual, or moral
forces that produce activity and change in a
“The social process by which people interact
in a group environment & It influences of
personality, power and behaviour on the
l 1)To identify and analyze the social
processes that impact on group
development and performance.
l 2)To acquire the skills necessary to
intervene and improve individual and group
performance in an organizational context.
l 3) To build more successful organizations
by applying techniques that provide positive
impact on goal achievement.
Types of Groups
Formal - structured to perform specific
Informal - emerge naturally in response
to organizational or member interests.
i. COMMAND GROUP
ii. TASK FORCES
1. INTEREST & FRIENDSHIP GROUPS.
4. SAYLES’ CLASSIFICATION OF GROUP.
a) Apathetic Group,b)Erratic Group,c)Strategic Group
d) Conservative Group.
l to express individual viewpoints;
l to develop social relationships;
l to ensure everyone participates;
l for individual recognition.
Issues to be considered include opportunities:
l ensure that all skill sets are included;
l examine the impact of a poor performer
on group achievement;
Issues considered include:
Group Structure (contd)
l ensure a combination of leaders and
l examine the potential for personality
l impacts of member diversity.
Forming - orientation, guidance
Storming - conflict, roles and
responsibilities, rules and procedures,
Group Development (contd)
Norming - issue resolution, develop
social agreements, cohesion, establish
group norms (interdependence)
Performing - mutual assistance,
creativity, understanding goals and roles
Adjourning - closure, symbolism,
ceremonies, and emotional support.
l Task behaviours;
l Maintenance behaviours;
l Self-interest behaviours.
l information seeking/giving;
l clarifying ideas;
l brining closure;
l consensus testing.
l improving group atmosphere;
l social standards and acceptable
l collectively held expectations of group
l provide regularity and predictability to
Factors That Impact Effectiveness
Role Ambiguity - worker is unclear of job
Role Conflict - worker experiences job
SPECIAL THANKS TO PROF. DHARMENDR KUSHWAH
FOR COREL GUIDENCE.