Systems Thinking, Rich Mapping and Conceptual Models

What is a system? ,[object Object],[object Object],[object Object],[object Object],[object Object]

What are systems? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Leverage Points ,[object Object],[object Object],[object Object],[object Object],[object Object]

Do Systems Matter? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Relevance to Experience Design ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Introducing Systems Thinking ,[object Object],[object Object],[object Object],[object Object]

Systems Thinking Conceptual Model

[object Object],[object Object],[object Object],[object Object],[object Object],A Short History of Systems Thinking

Elements of Systems Thinking ,[object Object],[object Object],[object Object],[object Object]

The system is a process of enquiry ?

CATWOE ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Transformation Process ,[object Object]

Environmental Constraints ,[object Object]

Finding root definitions ,[object Object],[object Object]

[object Object],Root Definition A homeowner paints a house by hand to improve its appearance .

[object Object],[object Object],[object Object],Why We Like Systems Thinking

[object Object],[object Object],[object Object],Putting Systems Thinking to Use

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Exploring Systems Thinking

[object Object],[object Object],[object Object],[object Object],[object Object],Exploring Systems Thinking

[object Object],[object Object],How did we use Systems Thinking tools?

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Looking at the Layers of the System

[object Object],[object Object],[object Object],CATWOE Changes

Project Level System View The Activity System Monitoring Effectiveness Monitoring Efficiency

[object Object],Root Definition

Project Level CATWOE ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Feature Level System View The System Monitoring Effectiveness Monitoring Efficiency Agency Action

[object Object],[object Object],[object Object],[object Object],Lessons We’ve Learned

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Leveraging CATWOE

[object Object],[object Object],[object Object],In conclusion…

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