Practical Workflow for SAP, 2 nd edition Developing a book with a highly virtual team In this session we will discuss the new book Practical Workflow for SAP, 2 nd edition. In addition to discussing the book topic, we will discuss the process for the book writing. This book project included 14 authors, including 3 mentors. The authors are from 5 countries and include SAP development, solution management, consulting, as well as customers and partners. In addition to the 14 authors, we also had approximately 15 topic reviewers and content contributors. We will include our key learning’s on virtual project collaboration, including deadline management, content collaboration, review process, managing royalty donation to non-profit, as well as tips to get you started on your book or virtual group project!

Items we will discuss What the book is, what it covers, why we did it Why we had so many people involved, and who they were, how we organized and managed work Authors input on challenges Managing donation to non-profit

What the book is, what it covers, why we did it

Why we had so many people involved, and who they were, how we organized and managed work

Authors input on challenges

Managing donation to non-profit

Practical Workflow for SAP WHAT: 2 nd edition of Practical Workflow for SAP WHY: SAP Press asked for an update, first edition was published in 2002 and best-seller through the years

WHAT:

2 nd edition of Practical Workflow for SAP

WHY:

SAP Press asked for an update, first edition was published in 2002 and best-seller through the years

Contents Part 1: Using SAP Business Workflow Introduction Requirements Gathering Configuring the System Work item delivery Agents Workflow administration Using SAP NW BW for reporting Part 2: Developing your own workflow Creating a workflow Advanced workflow design techniques Business Objects ABAP Classes Agent Determination rules Using events and other business interfaces Custom programs Service-enabling workflows Advanced Diagnostics Upgrading Part 3: User interface technologies User interface options Using Web Dynpro ABAP Using Web Dynpro Java Using Business Server Pages Using forms Alloy – Lotus Notes Integration Duet – Microsoft Office Integration Part 4: Using SAP Business Workflow in SAP Business Suite Applications SAP Supplier Relationship Management SAP Customer Relationship Management SAP ERP – Human Capital Management - Processes and Forms Setting up an SAP provided ERP workflow Archive Link

Part 1: Using SAP Business Workflow

Introduction

Requirements Gathering

Configuring the System

Work item delivery

Agents

Workflow administration

Using SAP NW BW for reporting

Part 2: Developing your own workflow

Creating a workflow

Advanced workflow design techniques

Business Objects

ABAP Classes

Agent Determination rules

Using events and other business interfaces

Custom programs

Service-enabling workflows

Advanced Diagnostics

Upgrading

Part 3: User interface technologies

User interface options

Using Web Dynpro ABAP

Using Web Dynpro Java

Using Business Server Pages

Using forms

Alloy – Lotus Notes Integration

Duet – Microsoft Office Integration

Part 4: Using SAP Business Workflow in SAP Business Suite Applications

SAP Supplier Relationship Management

SAP Customer Relationship Management

SAP ERP – Human Capital Management - Processes and Forms

Setting up an SAP provided ERP workflow

Archive Link

Authors: Customers, Partner, SAP consulting, SAP development, SAP solution management SAP Mentor On webinar

Location of authors Canada: 1 customer USA: 3 consultants 2 solution managers 1 customer Germany: 4 developers 1 solution manager Australia: 1 consultant Based on ERP deployment by Kimberly Clark England: 1 partner

14 authors and additional reviewers WHY so many authors: Original authors did not have time for complete 2 nd edition. Two of the original authors (Jocelyn and Alan) agreed to do a chapter and some reviews. New authors agreed to do 1-2 chapters For some chapters (SRM, CRM) needed specific experts Guidelines used to manage project: Very few group meetings with everyone 1:1 syncs every other week for each author Spreadsheet to track progress If customer or partner wrote, development or consulting reviewed If development wrote, customer or consulting reviewed Deadlines were reiterated in bi-weekly meetings, author makes commitment to make the deadline (or close to it)

WHY so many authors:

Original authors did not have time for complete 2 nd edition. Two of the original authors (Jocelyn and Alan) agreed to do a chapter and some reviews.

New authors agreed to do 1-2 chapters

For some chapters (SRM, CRM) needed specific experts

Guidelines used to manage project:

Very few group meetings with everyone

1:1 syncs every other week for each author

Spreadsheet to track progress

If customer or partner wrote, development or consulting reviewed

If development wrote, customer or consulting reviewed

Deadlines were reiterated in bi-weekly meetings, author makes commitment to make the deadline (or close to it)

In their own words – time required versus time expected, major challenges, would you do it again? Mike Pokraka, Partner, SAP mentor Shalini Sabnani, InnovaPost Paul Medaille, SAP National Competency Center (consulting) Somya Kapoor, SAP Labs Solution Mgmt Sue Keohan MIT Lincoln Laboratory, ASUG Workflow and BPM Program Chair, SAP mentor

Recommendations for virtual projects Find the right team Willing to contribute within the specific timeframe Understands what is expected and willing to commit Need topic experts and good writers Involve others outside of the team, especially if key experts (workflow development team) are not officially on the project Keep everyone informed Whatever time you think it will take you, multiply it by 2.5 If you will involve non-profit, start early. We ran into obstacles and switched our non-profit towards the end of the project. If working with SAP Press, request weekly sync-ups with your SAP Press project manager.

Find the right team

Willing to contribute within the specific timeframe

Understands what is expected and willing to commit

Need topic experts and good writers

Involve others outside of the team, especially if key experts (workflow development team) are not officially on the project

Keep everyone informed

Whatever time you think it will take you, multiply it by 2.5

If you will involve non-profit, start early. We ran into obstacles and switched our non-profit towards the end of the project.

If working with SAP Press, request weekly sync-ups with your SAP Press project manager.

Thank you!

Thank you!