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Mark nicklen presentation - Presentation at the field Outcome Measurements Forum


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Presentation from Mark Nichols & Associates Presentation PDF version ( PDF document 1.35MB) - Delivered at field Outcomes Measurement Models – comparisons, issues and …

Presentation from Mark Nichols & Associates Presentation PDF version ( PDF document 1.35MB) - Delivered at field Outcomes Measurement Models – comparisons, issues and considerations
Wednesday 17th April - State Library, Melbourne

Published in: Education, Health & Medicine
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  • 1. An introduction to the Personal OutcomeMeasures (POMS) tool‘Measuring Personal Outcomes’ Presentation to the Field Workshop Wednesday, 17 April, 2013 Mark Nicklen & associates
  • 2. Vision – A world of dignity, opportunity andcommunity for all peopleTask – Provide leadership to improve the quality oflife for people with disabilities, people withmental illness, and older adults
  • 3. Clinical Outcomes•Cure and symptom reductionFunctional Outcomes•Increasing functional statusPersonal Outcomes•Issues that matter most to people in theirlives
  • 4.  Outcome for the person as defined by theperson Individualized supports to assist the person toattain each outcome
  • 5.  To assist in developing plans for individuals To gain valuable information about the deliveryof services
  • 6.  Outcome for the Person = Quality of Life Individualized Supports = Quality of Services
  • 7.  How is the outcome defined by the person? How does the person’s situation match with theirdesired outcomes? Is the outcome present or not?
  • 8.  Individualized supports are not:= A policy, procedure, or program Individualized supports are:= The specific application of the policy, procedure orprogram to enable a person to achieve his or heroutcome It is only possible to measure individualized supportsby first identifying the outcome Personal outcome and support questions go together
  • 9.  Outcomes are defined by the person andtheir preferences and personal context Outcomes spotlight what is most importantfor the person Outcomes base service action and practiceon what makes the most sense to and forthe person
  • 10. My SelfMy Self: Personal, physical and environmentalThe presence of which enables people to explore tomorrow’spossibilities and choices
  • 11.  People are connected to natural support networks People have intimate relationships People are safe People have the best possible health People exercise rights People are treated fairly People are free from abuse and neglect People experience continuity and security People decide when to share personal information
  • 12. MyWorldMy World: Connectedness and life in the communityMy Self
  • 13.  People choose where and with whom they live People choose where they work People use their environments People live in integrated environments People interact with other members of the community People perform different social roles People choose services
  • 14. MyWorldMy Dreams: Discovery, choice and self-determinationHow people want their lives (self and world) to beMy SelfMyDreams
  • 15.  People choose personal goals People realize personal goals People participate in the life of the community People have friends People are respected
  • 16. MyWorldMy Focus: What is most important to me nowMy SelfMyDreamsMyFocus
  • 17.  Validity Reliability
  • 18. Agency XXX Outcome Measures 2009020406080100120140160NaturalSupportsIntamacySafetyBestHealthExerciserightsFairtreatmentAbuse&NeglectContinuity&SecuritySharePersonalinfoWhere&wholiveChooseWorkUseenvironmentIntegratedenvironmentInteractwithothersSocialRolesChooseServicesChoosePersonalGoalsRealisepersonalgoalsParticipateincommunityHaveFriendsAreRespectOutcomeSupports
  • 19. OUTCOME MEASURESOutcomePresent 08OutcomePresent 09SupportPresent 08SupportPresent 09People are connected to natural supportnetworks 33/118 47/149 39 54MY SELFPeople have intimate relationships 33 49 31 48People are safe 39 54 39 57People have best possible health 31 54 40 46People exercise rights 38 46 39 53People are treated fairly 42 56 43 60People are free from abuse and neglect 36 55 38 57People experience continuity and security 29 46 37 52People decide when to share personalinformation 47 54 48 61People choose where and whom they live 16 24 16 28MYWORLDPeople choose to work 26 40 35 52People use their environments 37 51 39 56People live in integrated environments 10 14 25 46People interact with other members of thecommunity 39 57 44 61People perform different social roles 21 28 27 42People choose services 28 39 33 47People choose personal goals 36 51 36 54MYDREAMSPeople realise personal goals 27 42 37 56People participate in the life of the community 32 46 39 52People have friends 33 44 32 48People are respected 43 59 46 62
  • 20.  To access resources, articles and videos about the Personal Outcome Measures®, visit Council on Quality & Leadership: www.thecouncil.orgMark Nicklen & Associatesmark_nicklen@bigpond.comPh 0403 23 7777