Presentation from Mark Nichols & Associates Presentation PDF version ( PDF document 1.35MB) - Delivered at field Outcomes Measurement Models – comparisons, issues and considerations www.field.org.au Wednesday 17th April - State Library, Melbourne

1. An introduction to the Personal Outcome
Measures (POMS) tool
‘Measuring Personal Outcomes’
 Presentation to the Field Workshop
 Wednesday, 17 April, 2013
 Mark Nicklen & associates

2. Vision – A world of dignity, opportunity and
community for all people
Task – Provide leadership to improve the quality of
life for people with disabilities, people with
mental illness, and older adults

3. Clinical Outcomes
•Cure and symptom reduction
Functional Outcomes
•Increasing functional status
Personal Outcomes
•Issues that matter most to people in their
lives

4.  Outcome for the person as defined by the
person
 Individualized supports to assist the person to
attain each outcome

5.  To assist in developing plans for individuals
 To gain valuable information about the delivery
of services

6.  Outcome for the Person = Quality of Life
 Individualized Supports = Quality of Services

7.  How is the outcome defined by the person?
 How does the person’s situation match with their
desired outcomes?
 Is the outcome present or not?

8.  Individualized supports are not:
= A policy, procedure, or program
 Individualized supports are:
= The specific application of the policy, procedure or
program to enable a person to achieve his or her
outcome
 It is only possible to measure individualized supports
by first identifying the outcome
 Personal outcome and support questions go together

9.  Outcomes are defined by the person and
their preferences and personal context
 Outcomes spotlight what is most important
for the person
 Outcomes base service action and practice
on what makes the most sense to and for
the person

10. My Self
My Self: Personal, physical and environmental
The presence of which enables people to explore tomorrow’s
possibilities and choices

11.  People are connected to natural support networks
 People have intimate relationships
 People are safe
 People have the best possible health
 People exercise rights
 People are treated fairly
 People are free from abuse and neglect
 People experience continuity and security
 People decide when to share personal information

12. My
World
My World: Connectedness and life in the community
My Self

13.  People choose where and with whom they live
 People choose where they work
 People use their environments
 People live in integrated environments
 People interact with other members of the community
 People perform different social roles
 People choose services

14. My
World
My Dreams: Discovery, choice and self-determination
How people want their lives (self and world) to be
My Self
My
Dreams

15.  People choose personal goals
 People realize personal goals
 People participate in the life of the community
 People have friends
 People are respected

16. My
World
My Focus: What is most important to me now
My Self
My
Dreams
My
Focus

17.  Validity
 Reliability

19. Agency XXX Outcome Measures 2009
0
20
40
60
80
100
120
140
160
N
aturalSupports
Intam
acy
SafetyBestH
ealth
Exercise
rights
Fairtreatm
ent
Abuse
&
Neglect
C
ontinuity
&
Security
Share
Personalinfo
W
here
&
w
ho
liveC
hoose
W
ork
U
se
environm
ent
Integrated
environm
ent
Interactw
ith
othersSocialR
oles
C
hoose
Services
C
hoose
PersonalG
oals
R
ealise
personalgoals
Participate
in
com
m
unityH
ave
FriendsAre
R
espect
Outcome
Supports

20. OUTCOME MEASURES
Outcome
Present 08
Outcome
Present 09
Support
Present 08
Support
Present 09
People are connected to natural support
networks 33/118 47/149 39 54
MY SELF
People have intimate relationships 33 49 31 48
People are safe 39 54 39 57
People have best possible health 31 54 40 46
People exercise rights 38 46 39 53
People are treated fairly 42 56 43 60
People are free from abuse and neglect 36 55 38 57
People experience continuity and security 29 46 37 52
People decide when to share personal
information 47 54 48 61
People choose where and whom they live 16 24 16 28
MY
WORLD
People choose to work 26 40 35 52
People use their environments 37 51 39 56
People live in integrated environments 10 14 25 46
People interact with other members of the
community 39 57 44 61
People perform different social roles 21 28 27 42
People choose services 28 39 33 47
People choose personal goals 36 51 36 54
MY
DREAMS
People realise personal goals 27 42 37 56
People participate in the life of the community 32 46 39 52
People have friends 33 44 32 48
People are respected 43 59 46 62

22.  To access resources, articles and videos about the
 Personal Outcome Measures®, visit
 www.c-q-l.org/pomindex.aspx
 Council on Quality & Leadership: www.thecouncil.org
Mark Nicklen & Associates
mark_nicklen@bigpond.com
Ph 0403 23 7777