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IBM GPRA

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  • 1. Creating your GPRA Solution andOrganizational Processes by Tertius Eksteen © 2011 IBM Corporation
  • 2. This section addresses the remaining three roles of our six role approach Revise strategic plans and annual performance plans this year to include specific high performance goals. Develop appropriate measures of performance to measure progress against strategic and annual performance plans Establish a review process with top agency executives to use real time data to make strategic decisions and improving performance Use analytical tools including dashboards, drill downs, and automatedThis Session alerts to generate metrics, explore problem areas and develop scenarios Integrate disparate and distributed data sources to create the central data repository needed for decisions and performance management Enable agencies to effectively manage the growing volumes of structured and unstructured data, to improve data quality and integrity GPRA Modernization Act – DRAFT © 2011 IBM Corporation
  • 3. The Act requires agencies to improve the management,integration, and analysis of their data Executives Managers Analysts Experts Monitor Analyze Make Decisions •How are we doing? •Why are getting these •What should we be doing? •Convey information at a performance metrics? •Develop and analyze decision glance •Analyze exception conditions model scenarios Master Data Data Management Warehouses Integrate Classified Unclassified Content Streaming Data Data Information Quality Lifecycle Security & Standards Privacy GPRA Modernization Act – DRAFT © 2011 IBM Corporation
  • 4. Role 4 : Use analytical tools including dashboards, drilldowns, and automated alerts to support decision making Executives Managers Analysts Experts Monitor Analyze Make Decisions •How are we doing? •Why are getting these •What should we be doing? •Convey information at a performance metrics? •Develop and analyze decision glance •Analyze exception conditions model scenarios Master Data Data Management Warehouses Integrate Classified Unclassified Content Streaming Data Data Information Quality Lifecycle Security & Standards Privacy GPRA Modernization Act – DRAFT © 2011 IBM Corporation
  • 5. The three decision support solution groups address specificperformance related questions GPRA Modernization Act – DRAFT © 2011 IBM Corporation
  • 6. Agencies have to determine how well they are doing against their performance goals6 GPRA Modernization Act – DRAFT © 2011 IBM Corporation
  • 7. Scorecards & Dashboards Immediate Insights to Business Performance Track core operational processes and often display Operational real-time data. These Dashboard dashboards emphasize monitoring more than analysis or management. Track departmental processes and projects and emphasize analysis more Tactical than monitoring or Dashboard management. Often implemented using portals and run against data marts or data warehouses. Monitor the execution of corporate strategic Strategic objectives at each level of Dashboard / the organization and Scorecard emphasize management more than monitoring or analysis.7 GPRA Modernization Act – DRAFT © 2011 IBM Corporation
  • 8. Scorecards & Dashboards Reports Periodic Reporting of Business Performance Frequently used reports are predefined and either pre- run by operations staff, or Definition maybe run by a user by specifying criteria for a fixed, defined set of attributes. Standard reports are run on a fixed schedule (daily, weekly, Use monthly, quarterly, yearly, etc.) for a very fixed purpose, e.g. Regulatory Reports.8 GPRA Modernization Act – DRAFT © 2011 IBM Corporation
  • 9. Scorecards & Dashboards Reports Alerts Automated Notification of Business Performance Standard alerts and notifications set so that if a metric crosses that threshold, a user group (operations, controlling, etc.) Description receive an alert informing of this event. This would trigger an event such as further analysis and possibly some subsequent corrective action. Alerts and notifications can be in Use the form of emails, or application messages.9 GPRA Modernization Act – DRAFT © 2011 IBM Corporation
  • 10. Performance related issues can be analyzed to determinewhy specific metric values were generated GPRA Modernization Act – DRAFT © 2011 IBM Corporation
  • 11. Ad Hoc Query Deeper Analysis of Trends & Patterns Users pick and choose attributes to develop their Description own custom reports, to explore specific trends and patterns. Users are allowed to pick from a defined set of Use metrics and dimensions to form the report.11 GPRA Modernization Act – DRAFT © 2011 IBM Corporation
  • 12. Ad Hoc Query Drill Down Explore Trends & Patterns To move from summary information to explore the Description detailed data that created it. Explore the reasons behind Use summary information.12 GPRA Modernization Act – DRAFT © 2011 IBM Corporation
  • 13. A1 Ad Hoc Query Drill Down Trend / Pattern Analysis Deeper Analysis of Trends & Patterns Forecasting technique that relies primarily on historical Description time series data to predict the future of a variable Determine potential impact Use of current trends and patterns 13 GPRA Modernization Act – DRAFT © 2011 IBM Corporation
  • 14. Slide 13A1 Do we want Content Analytics? Administrator, 9/30/2010
  • 15. Decision Support should also assist agencies to strategize and develop implementation budgets and plans14 GPRA Modernization Act – DRAFT © 2011 IBM Corporation
  • 16. What If Determine Impact of Different Options Determine the impact of Description potential solutions based on different alternatives Find the best solution for a Use specific problems by changing variables15 GPRA Modernization Act – DRAFT © 2011 IBM Corporation
  • 17. What If Predictive Modeling Develop Scenarios to Select Optimal Decisions Determine relationships between explanatory variables and the predicted Description variables from past occurrences, and develop models to predict future outcomes Optimize the allocation of specialized resources by Use identifying the most effective resource deployment options16 GPRA Modernization Act – DRAFT © 2011 IBM Corporation
  • 18. What If Predictive Modeling Planning & Budgeting Planning and Budgeting to Support Strategies Determine planning and Description budgeting impact of different solutions Develop plans and budgets Use to support defined alternatives17 GPRA Modernization Act – DRAFT © 2011 IBM Corporation
  • 19. 5th Role - Integrate disparate and distributed data neededfor decision support in a central data repository Executives Managers Analysts Experts Monitor Analyze Make Decisions •How are we doing? •Why are getting these •What should we be doing? •Convey information at a performance metrics? •Develop and analyze decision glance •Analyze exception conditions model scenarios Master Data Data Management Warehouses Integrate Classified Unclassified Content Streaming Data Data Information Quality Lifecycle Standards GPRA Modernization Act – DRAFT © 2011 IBM Corporation
  • 20. Data Integration is one of the most complex and critical aspects of developing and maintaining data warehouse environments • Data Integration is a set of maturing processes, techniques, and technologies used to extract, restructure, move, and load data in either operational or analytic data stores either real-time or in batch Master Data Data Management Warehouses Integrate Classified Unclassified Content Streaming Data Data Information • Data Integration can also involve Extract, Transform, Load (ETL) processes. • It requires that data from often multiple source systems is extracted at certain times, checked for quality, “re-crafted” into a form that is required for analysis, then loaded into a data warehouse.19 GPRA Modernization Act – DRAFT © 2011 IBM Corporation
  • 21. 6th Role - Effectively manage the growing volumes of data,and improve data quality and integrity Executives Managers Analysts Experts Monitor Analyze Make Decisions •How are we doing? •Why are getting these •What should we be doing? •Convey information at a performance metrics? •Develop and analyze decision glance •Analyze exception conditions model scenarios Master Data Data Management Warehouses Integrate Classified Unclassified Content Streaming Data Data Information Quality Lifecycle Security & Standards Privacy GPRA Modernization Act – DRAFT © 2011 IBM Corporation
  • 22. GPRA Act Section 7 requires Agencies to report how theyensure and maintain the accuracy and reliability of data • Correct management of data is critical to accurate performance measures, and four key component Quality Lifecycle Security & Standards PrivacyData are deemed of Methods, practices, Policies, processes, and Data standards areacceptable quality if they processes, and tools used to technologies to protect data documented representations,correctly reflect the real- management data across its from misuse formats, and definitions ofworld conditions represented lifecycle common dataThe quality of the Data should be handled When data is integrated, the Common data standardsperformance reporting and according to its stage in the correct handling of security have to be in place within anmetrics is directly dependent lifecycle and privacy is crucial agency as well as betweenon the quality of data. agencies that share data GPRA Modernization Act – DRAFT © 2011 IBM Corporation