Duivenvoorde Imrg presentation 2.12.10 final

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Duivevoorde lezing 2010

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Duivenvoorde Imrg presentation 2.12.10 final

  1. 1. The Changing UK Retail Landscape<br />Tina Spooner<br />Director of Information<br />tina@imrg.org<br />
  2. 2. Overview<br /><ul><li>A Decade of E-retail
  3. 3. 2010 Growth
  4. 4. Sectors
  5. 5. Multichannel Vs Pureplay Retailers
  6. 6. Online Conversion Rates
  7. 7. Social Media
  8. 8. Mobile Commerce
  9. 9. Christmas Online Sales</li></li></ul><li>IMRG Capgemini UK E-retail Sales Index<br />
  10. 10. A Decade of E-retail<br />2000<br /><ul><li>Estimated e-retail spend £0.8 billion
  11. 11. First broadband service launched
  12. 12. 10% of homes had broadband within a year
  13. 13. 15m internet users – 3.5m online shoppers
  14. 14. Average annual spend £230</li></ul>2010<br /><ul><li>Estimated e-retail spend £57.8 billion
  15. 15. 31 million UK consumers shopping online
  16. 16. 39 million Britons connected to the web
  17. 17. 73% of homes have broadband
  18. 18. 90% of UK retailers have a transactional web site
  19. 19. Average annual spend £1,800</li></li></ul><li>A Decade of E-retail<br />
  20. 20. Multichannel Vs Pureplay<br />
  21. 21. 2010<br />Quarterly Year on Year Growth in IMRG Capgemini E-Retail Sales Index<br />%<br />
  22. 22. Clothing Sector<br />
  23. 23. Electricals Sector<br />
  24. 24. Online Conversion Rates<br />
  25. 25. Social Media<br /><ul><li>Facebook – 26 million UK users.
  26. 26. More traffic to social media than search web </li></ul> sites.<br /><ul><li> 40% of UK retailers have a social media </li></ul> presence.<br /><ul><li> Almost a quarter of all time spent online on </li></ul> social media sites.<br />
  27. 27. Mobile Commerce<br />41% of UK retailers plan to have a transactional mobile site or app in place within the next year.<br />59% of retailers expect their mobile revenues to increase over the next 12 months.<br />51% of consumers across 11 countries used their mobiles over the festive period last year for in-store activities. (Motorola)<br />10% of Britons will shop via mobile devices for Christmas gifts this year. (Tesco)<br />
  28. 28. Christmas 2010<br />Mega Monday (6 December) peak online shopping day.<br />Britons will spend an estimated £0.5bn on 5th and 6th December.<br />Busiest hour will be between 12pm and 1pm on Mega Monday.<br />£23.2 million will be spent in one hour.<br />During the busiest minute almost £1m will be spent.<br />Total spend during November & December will reach £12.4 bn.<br />
  29. 29. 2010 Summary<br />Online retail growth up 16% - ahead of IMRG’s original forecast<br /><ul><li> UK internet shoppers will spend an estimated £57.8 billion online.
  30. 30. During December - £6.4 billion online spend.
  31. 31. Q4 - £17.4 billion online spend.</li></ul>16%YoY<br />£57.8 bn<br />
  32. 32. Thank you!<br />Tina Spooner<br />Director of Information<br />tina@imrg.org<br />

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