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Duivenvoorde Imrg presentation 2.12.10 final
 

Duivenvoorde Imrg presentation 2.12.10 final

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Duivevoorde lezing 2010

Duivevoorde lezing 2010

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    Duivenvoorde Imrg presentation 2.12.10 final Duivenvoorde Imrg presentation 2.12.10 final Presentation Transcript

    • The Changing UK Retail Landscape
      Tina Spooner
      Director of Information
      tina@imrg.org
    • Overview
      • A Decade of E-retail
      • 2010 Growth
      • Sectors
      • Multichannel Vs Pureplay Retailers
      • Online Conversion Rates
      • Social Media
      • Mobile Commerce
      • Christmas Online Sales
    • IMRG Capgemini UK E-retail Sales Index
    • A Decade of E-retail
      2000
      • Estimated e-retail spend £0.8 billion
      • First broadband service launched
      • 10% of homes had broadband within a year
      • 15m internet users – 3.5m online shoppers
      • Average annual spend £230
      2010
      • Estimated e-retail spend £57.8 billion
      • 31 million UK consumers shopping online
      • 39 million Britons connected to the web
      • 73% of homes have broadband
      • 90% of UK retailers have a transactional web site
      • Average annual spend £1,800
    • A Decade of E-retail
    • Multichannel Vs Pureplay
    • 2010
      Quarterly Year on Year Growth in IMRG Capgemini E-Retail Sales Index
      %
    • Clothing Sector
    • Electricals Sector
    • Online Conversion Rates
    • Social Media
      • Facebook – 26 million UK users.
      • More traffic to social media than search web
      sites.
      • 40% of UK retailers have a social media
      presence.
      • Almost a quarter of all time spent online on
      social media sites.
    • Mobile Commerce
      41% of UK retailers plan to have a transactional mobile site or app in place within the next year.
      59% of retailers expect their mobile revenues to increase over the next 12 months.
      51% of consumers across 11 countries used their mobiles over the festive period last year for in-store activities. (Motorola)
      10% of Britons will shop via mobile devices for Christmas gifts this year. (Tesco)
    • Christmas 2010
      Mega Monday (6 December) peak online shopping day.
      Britons will spend an estimated £0.5bn on 5th and 6th December.
      Busiest hour will be between 12pm and 1pm on Mega Monday.
      £23.2 million will be spent in one hour.
      During the busiest minute almost £1m will be spent.
      Total spend during November & December will reach £12.4 bn.
    • 2010 Summary
      Online retail growth up 16% - ahead of IMRG’s original forecast
      • UK internet shoppers will spend an estimated £57.8 billion online.
      • During December - £6.4 billion online spend.
      • Q4 - £17.4 billion online spend.
      16%YoY
      £57.8 bn
    • Thank you!
      Tina Spooner
      Director of Information
      tina@imrg.org