Customer service representatives help customers by addressing their needs, ensuring satisfaction, and building trust and loyalty. They must figure out customers' problems with a positive attitude, keep company promises to customers, and build relationships without forcing sales. Representatives should watch for cues from customers' self-awareness, which can impact satisfaction levels, and always treat customers positively while making their experience easy and keeping promises.

1. Communication in retail stores Customer service

2. Customer Service Deal with products and services Work at retail stores, phone companies, grocery stores, and etc.

3. Role of Customer Service Help the customer with their needs. Make sure the customer is happy and satisfied. Build trust and loyalty with customers. Follow the stores cultural guidelines

4. Ways to communicate with customers Figure out their problem. Treat them with a positive attitude. Keep the promises made to the customers that the company has in place for customers. Build relationship with customer. Help customer build relationship with store. Do not force customers to buy anything.

5. Things to watch for The customers self-awareness Customers self-awareness can make them satisfied when the situation is unfavorable. Self-awareness can make the customer dissatisfied when the situation is favorable.

6. Final tips Remember to watch out for cues from the customer’s self-awareness Keep the company’s promise to the customers. Make things easier for the customer and make sure their satisfied. Never force them to buy anything and let them make their own decisions. Treat the customer in a positive way and attitude.