BIFM’s Sustainability Survey 2016: Where are we 10 years on?

Is the world of sustainability
changing?
Peter Brogan
Research and Information Manager
research@bifm.org.uk

BIFM Sustainability SIG
BIFM
> BIFM is the professional body for Facilities
Management (FM) – founded in 1993
> Committed to advancing the facilities
management profession
> Providing:
> FM Qualifications & Training
> Industry Knowledge & Insight
> Recognition through Professional Membership

Mission
“The professional body responsible for promoting
excellence in facilities management for the
benefit of practitioners, the economy and
society”

Vision & Values
“To be the internationally recognised
authoritative voice of facilities management and
the development partner of choice for
professionals and their organisations”
> Passionate
> Proud
> Professional
> Progressive

FM Professional Standards
> The FM Professional
Standards have been
created with FM industry
experts to:
> Define the competences that
are necessary to be a
competent FM practitioner at all
career levels
> Form a global competence
model for the profession

Member Benefits
> Professional development
> Access to knowledge & information
> Recognition and industry awareness
> Networking Opportunities (UK and overseas)

Professional Development
> Access to training and development events run
through Regional and Special Interest Groups
> Industry events and webinars showcasing best
practice, research and insight
> Access to the online Continuing Professional
Development tool

Research and Information
– the team are responsible for:
> First class research and insight
> Supporting FM’s
> Developing content

Research and Information
> Keep up to date
Guidance Notes
Good Practice Guides
Corporate Member Events

Primary Research
> We have grown our voice, which now sees us
producing original insight and commenting
and leading on some of the most important
topics impacting the profession, the business
community and wider society.

Primary Research
BCM UK and
Middle East 2016
Sustainability
Survey 2016
Pay and
Prospects 2016-
Results
launched in
Facilitate July
2016)
BCM Nigeria
2016/17

New in 2016 - Webinars
> 5 Webinars held in April to November:
> Asset Management
> Operational Readiness Part 1
> Operational Readiness Part 2
> The Sustainability Survey Results 2016
> Winter Weather Guidance
> Procurement: Collaboration in FM

Aims & Objectives of Sustainability SIG
> Act as a centre of excellence for knowledge and
opinion within the FM sector
> Promote best practice, awareness, participation and
learning
> Inform the facilities community and other stakeholders
about the importance of effective sustainable
development practice to create a framework that
allows an active business contribution
> Voted BIFM SIG of the year 2014

BIFM Sustainability in FM Survey
10 years on
2007
> Rhianna – Umbrella
> Weather extremes
> Labour Government
> Bulgaria and Romania joined the EU
> Laura Pearce won “jackpot” on Deal or No
Deal

10 years on

2007
“The results from the first annual BIFM
sustainability survey indicate that the majority of
FM’s who responded to the survey are concerned
with existing issues (i.e. Those which are
currently included in their sustainability policies
or that the FM themselves are responsible for)
and did not show as much of an interest in
issues which may be more important in the
future.”

2007
“These current issues included resource
management such as:
> Building Energy Consumption
> Waste Management and Recycling
> Water Consumption
> Carbon Footprinting

2007
“The barriers to effectively managing
sustainability” were seen as:
> Time Constraints (43%)
> Lack of Knowledge (42%)
> Senior management commitment (lack) (41%)
> Financial Constraints (40%)
> Organisational engagement (28%)
> Physical/historical constraints(25%)
> Customer constraints (19%)

2016 - the headlines
Respondents
> Over 300 full returns
> 58% end users
> All levels of management were represented
> 43% CEO/MD/Senior Management
> 3 workshops
> Operational challenges
> Historic data
> Future requirements

Report
> 27 pages
> Looking back on the first 10 years of the survey
> Forward view of the next 10 years
> Empowering facilities teams
> M&S Case study
> FM Supply Chain and Procurement Practices
> Embedding Sustainability in Working Practices
> Conclusion and Next Steps

Looking back on the first 10 years of the survey

Looking back on the first 10 years of the survey
> “Sustainability as a thread that is now running
through everything is being better understood
and therefore will have an influence on the
culture of an organisation.”
> “However, how this is reflected and
communicated to the various teams and levels
within an organisation does affect how well
sustainability is perceived and implemented.”

Forward view of the next 10 years

Empowering facilities teams
> “Whilst financial constraints have long been an
issue for facilities managers, some of the rising
barriers relate less to physical issues and more
towards engagement and skills.”
> “In particular issue around organisational
engagement are now most significant
management barrier…” (This was also seen in
the 2015 survey)

Empowering facilities teams
> Agents for change
> Technology
> BIM
> Lifecycle data
> Wellbeing data
> Information management

FM Supply Chain and Procurement Practices

FM Supply Chain and Procurement Practices
> “Procurement of FM services focussed upon
lifecycle benefits and outcome measures rather
than bottom line costs.”
> “An understanding of what this means – is
needed - to enable an informed decision.”
> “Measures and metrics developed to help drive
performance aligned with the organisational
cultures.”

Embedding Sustainability in Working Practices
> “FMs take on responsibility for initiating change in
sustainability measures and promoting a
programme to deliver the benefits. This will mean
taking on a more proactive role in the
organisation.”
> “Delivering solutions that are not just
“compliance” based but adding value to the
bottom line financially and non financially to the
benefit of the organisation.”

2016 – The future
Next Steps
> Review
> Definition of sustainability to reflect recent regulatory
and industry changes with societal impacts.
> Sustainability risks for the FM sector
> Engage
> FM as a change agent role in sustainability
> With the procurement function (FM and external)
> Develop
> Sustainability focussed competencies for key roles
> New sustainability awareness programmes

Is the world of sustainability
changing?
> Developing a 3-5 year programme with BIFM,
Government and related bodies
> Drive data capture, embed practices and
demonstrate value
> Focus areas on:
> Lifecycle environmental impact in buildings
> Social Impact
> Opportunities to support the programmes

research@bifm.org.uk
Thank You

BIFM’s Sustainability Survey 2016: Where are we 10 years on?

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