Eric Lynn, Management Coach, speaking about ’ Working WITH Workforce Diversity – A Mindset Approach to Real Integration’

1. Working
WITH
Workforce Diversity
A Mindset Approach to Real Integration
Eric Lynn
© 2012 Eric Lynn ● www.mylifeQs.com

2. Defining the Problem
Our Attitude towards Diversity
The Problem is ...
We treat Diversity as a 'Problem'!
© 2012 Eric Lynn ● www.mylifeQs.com

3. Defining the Problem
Our Attitude towards Diversity
What organisations attempt to ‘do about' Diversity.
Why this approach is counter-productive as well as a waste of time and resources.
DiversityTraining is ineffective because ...
1. Goal is conformity.
Conformity contradicts diversity.
Conformity encourages assimilation, not integration.
Result: inner resistance. People don't like being told what to do!
2. Focus is behaviour change.
Behaviour is only what you see. It may or may not be genuine.
Positive behaviour can hide a negative attitude.
3. Conformity blocks innovation.
Diversity is a natural foundation for innovation.
Without innovation, organisations die.
© 2012 Eric Lynn ● www.mylifeQs.com

4. Layers of Culture
national ethnic
culture culture
organisation professional
culture The culture
Individual
age /
generation belief
gender
© 2012 Eric Lynn ● www.mylifeQs.com

5. Culture ...
A world view that governs our
perspective on any aspect of life.
= ATTITUDE
© 2012 Eric Lynn ● www.mylifeQs.com

6. Your Business Integration Question ...
What do I really want from WITH my people?
nt in t
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© 2012 Eric Lynn ● www.mylifeQs.com

7. Some Organisation Design Questions
What do you want your
corporation to
BE?
DIV001
© Eric Lynn ● www.mylifeQs.com
© 2012 Eric Lynn ● www.mylifeQs.com

8. Some Organisation Design Questions
HOW does your corporation
need to
BE
to innovate and grow?
DIV002
© Eric Lynn ● www.mylifeQs.com
© 2012 Eric Lynn ● www.mylifeQs.com

9. Some Organisation Design Questions
What needs to happen so
people say ...
"I want to work with you"?
DIV003
© Eric Lynn ● www.mylifeQs.com
© 2012 Eric Lynn ● www.mylifeQs.com

10. Some Organisation Design Questions
Who do we invite to our
think tanks
innovation centres, etc.?
DIV004
© Eric Lynn ● www.mylifeQs.com
© 2012 Eric Lynn ● www.mylifeQs.com

11. Some Organisation Design Questions
How do we make decisions?
Who do we involve?
DIV005
© Eric Lynn ● www.mylifeQs.com
© 2012 Eric Lynn ● www.mylifeQs.com

12. Some Organisation Design Questions
How do we design our business
to enable free-flow innovation?
DIV006
© Eric Lynn ● www.mylifeQs.com
© 2012 Eric Lynn ● www.mylifeQs.com

13. INTEGRATION SUCCESS STORIES
UK, D, S, DK, B Electrical, Civil,
Environment Engineers
RAVEL:Rail Service Providers Management
Design for Systems manufacturers University Professor
Environment Reasearch Institutes, University IT, Finance, Business
Sub-suppliers, European Commission
UK, D, F, B, P, CH, CDN Engineers, Project Managers,
Corporate IT, Finance, Business, Prod. Man,
Acquisition Adtranz (D,UK, CH) Sales, Marketing, HR
Bombardier (CDN) Senior Management
Insurance: UK, D, S
IT, Finance,
IT Systems 3 x Country HQ Managing Directors
Integration External providers
© 2012 Eric Lynn ● www.mylifeQs.com