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The Strategic Position 
3: Strategic Capability
Learning Outcomes (1) 
Distinguish elements of strategic capability 
in organisations: resources, competences, 
core competences, and dynamic 
capabilities 
Recognise the role of continual 
improvement in cost efficiency as a 
strategic capability 
Analyse how strategic capabilities might 
provide sustainable competitive advantage 
on the basis of their value, rarity, 
inimitability, and nonsubstitutability 
Exploring Corporate Strategy 8e, © Pearson Education 2008 3-2
Learning Outcomes (2) 
Diagnose strategic capability by means of 
value chain analysis, activity mapping, 
benchmarking, and SWOT analysis 
Consider how managers can develop 
strategic capabilities of organisations 
Exploring Corporate Strategy 8e, © Pearson Education 2008 3-3
Core Concepts in 
Strategic Capability 
Foundations Cost efficiency 
Sustainability Organisational 
knowledge 
Analysis Development 
Exploring Corporate Strategy 8e, © Pearson Education 2008 3-4
What is Strategic Capability? 
Strategic capability refers to 
the resources and competences 
of an organisation needed for it to 
survive and prosper. 
Exploring Corporate Strategy 8e, © Pearson Education 2008 3-5
Exhibit 3.1 Strategic Capabilities and 
Competitive Advantage 
Exploring Corporate Strategy 8e, © Pearson Education 2008 3-6
What are Resources? 
Tangible resources are physical 
assets of an organisation such as 
plant, labour, and finance. 
Intangible resources are non-physical 
assets such as information, 
reputation, and knowledge. 
Exploring Corporate Strategy 8e, © Pearson Education 2008 3-7
Resource Categories 
Physical 
resources 
Financial 
resources 
Human 
resources 
Intellectual 
capital 
Exploring Corporate Strategy 8e, © Pearson Education 2008 3-8
The Terminology of 
Strategic Capability 
Threshold resources 
Threshold competences 
Unique resources 
Core competences 
Exploring Corporate Strategy 8e, © Pearson Education 2008 3-9
What are 
Core Competences? 
Core competences are the skills and 
abilities by which resources are deployed 
through an organisation’s activities and 
processes such as to achieve competitive 
advantage in ways that others cannot 
imitate or obtain. 
Exploring Corporate Strategy 8e, © Pearson Education 2008 3-10
Exhibit 3.3 Sources of 
Cost Efficiency 
Economies 
of scale Experience 
Cost 
efficiency 
Product 
design 
Supply 
costs 
Exploring Corporate Strategy 8e, © Pearson Education 2008 3-11
The Experience Curve 
Competences in activities develop 
over time based on experience, 
resulting in cost efficiencies 
Growth may not be optional 
Unit costs should decline year on year 
First mover advantage is important 
Exploring Corporate Strategy 8e, © Pearson Education 2008 3-12
Exhibit 3.4 The Experience Curve 
Exploring Corporate Strategy 8e, © Pearson Education 2008 3-13
Capabilities for achieving and 
sustaining competitive advantage 
Value 
Rarity 
Inimitable 
Substitution 
Dynamic 
Exploring Corporate Strategy 8e, © Pearson Education 2008 3-14
Rarity of Strategic Capabilities 
Ease of transferability 
Sustainability 
Core rigidities 
Exploring Corporate Strategy 8e, © Pearson Education 2008 3-15
Core Competences Lead to 
Competitive Advantage When… 
They relate to an activity that underpins 
the value in the product features 
They lead to levels of performance that 
are significantly better than competitors 
They are difficult for competitors to 
imitate 
Exploring Corporate Strategy 8e, © Pearson Education 2008 3-16
Strategic Capability for the 
Royal Opera House 
Exploring Corporate Strategy 8e, © Pearson Education 2008 3-17
Exhibit 3.5 Criteria for 
Inimitability 
Complexity Culture and 
Robustness 
of strategic 
capability 
history 
Causal 
ambiguity 
Exploring Corporate Strategy 8e, © Pearson Education 2008 3-18
What are Dynamic Capabilities? 
Dynamic capabilities are an 
organisation’s abilities to renew and 
recreate its strategic capabilities to 
meet the needs of a changing 
environment. 
Exploring Corporate Strategy 8e, © Pearson Education 2008 3-19
Dynamic Capabilities at HMD Clinical 
Exploring Corporate Strategy 8e, © Pearson Education 2008 3-20
What is 
Organisational Knowledge? 
Organisational knowledge is the 
collective experience accumulated 
through systems, routines, and 
activities of sharing across the 
organisation. 
Exploring Corporate Strategy 8e, © Pearson Education 2008 3-21
Diagnosing Strategic Capability 
Activity maps 
Value chain/ 
Value network 
Benchmarking SWOT analysis 
Exploring Corporate Strategy 8e, © Pearson Education 2008 3-22
What is a Value Chain? 
A value chain describes the 
categories of activities within and 
around an organisation, which 
together create a product or 
service. 
Exploring Corporate Strategy 8e, © Pearson Education 2008 3-23
Exhibit 3.6 The Value Chain 
Exploring Corporate Strategy 8e, © Pearson Education 2008 3-24
What is a 
Value Network? 
A value network is the set of 
interorganisational links and 
relationships that are necessary to 
create a product or service. 
Exploring Corporate Strategy 8e, © Pearson Education 2008 3-25
Exhibit 3.7 The Value Network 
Exploring Corporate Strategy 8e, © Pearson Education 2008 3-26
Understanding the Capabilities 
in Relation to the Value Network 
Which activities are central important 
to organisation’s strategic capability? 
Where are the profit pools? 
What should be outsourced? 
Who might be the best partners in 
the parts of the value network? 
Exploring Corporate Strategy 8e, © Pearson Education 2008 3-27
Exhibit 3.8 An Activity System Map 
Exploring Corporate Strategy 8e, © Pearson Education 2008 3-28
Lessons Learned 
from Activity Maps 
Consistency and reinforcement 
Difficulties of imitation 
Trade-offs 
Exploring Corporate Strategy 8e, © Pearson Education 2008 3-29
Approaches to 
Benchmarking 
Historical benchmarking 
Industry/sector benchmarking 
Best-in-class benchmarking 
Exploring Corporate Strategy 8e, © Pearson Education 2008 3-30
SWOT Analysis 
Strengths Weaknesses 
Opportunities Threats 
Exploring Corporate Strategy 8e, © Pearson Education 2008 3-31
Limitations in Managing 
Strategic Capabilities 
Competences valued but not 
understood 
Competences are not valued 
Competences are recognised, 
valued, and understood 
Exploring Corporate Strategy 8e, © Pearson Education 2008 3-32
Developing 
Strategic Capabilities 
Add and change 
Extend 
Stretch 
Exploit 
Cease 
Develop externally 
Exploring Corporate Strategy 8e, © Pearson Education 2008 3-33
Case Example: eBay 
Analyse eBay’s strategic capability. 
Exploring Corporate Strategy 8e, © Pearson Education 2008 3-34

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Chapter03

  • 1. The Strategic Position 3: Strategic Capability
  • 2. Learning Outcomes (1) Distinguish elements of strategic capability in organisations: resources, competences, core competences, and dynamic capabilities Recognise the role of continual improvement in cost efficiency as a strategic capability Analyse how strategic capabilities might provide sustainable competitive advantage on the basis of their value, rarity, inimitability, and nonsubstitutability Exploring Corporate Strategy 8e, © Pearson Education 2008 3-2
  • 3. Learning Outcomes (2) Diagnose strategic capability by means of value chain analysis, activity mapping, benchmarking, and SWOT analysis Consider how managers can develop strategic capabilities of organisations Exploring Corporate Strategy 8e, © Pearson Education 2008 3-3
  • 4. Core Concepts in Strategic Capability Foundations Cost efficiency Sustainability Organisational knowledge Analysis Development Exploring Corporate Strategy 8e, © Pearson Education 2008 3-4
  • 5. What is Strategic Capability? Strategic capability refers to the resources and competences of an organisation needed for it to survive and prosper. Exploring Corporate Strategy 8e, © Pearson Education 2008 3-5
  • 6. Exhibit 3.1 Strategic Capabilities and Competitive Advantage Exploring Corporate Strategy 8e, © Pearson Education 2008 3-6
  • 7. What are Resources? Tangible resources are physical assets of an organisation such as plant, labour, and finance. Intangible resources are non-physical assets such as information, reputation, and knowledge. Exploring Corporate Strategy 8e, © Pearson Education 2008 3-7
  • 8. Resource Categories Physical resources Financial resources Human resources Intellectual capital Exploring Corporate Strategy 8e, © Pearson Education 2008 3-8
  • 9. The Terminology of Strategic Capability Threshold resources Threshold competences Unique resources Core competences Exploring Corporate Strategy 8e, © Pearson Education 2008 3-9
  • 10. What are Core Competences? Core competences are the skills and abilities by which resources are deployed through an organisation’s activities and processes such as to achieve competitive advantage in ways that others cannot imitate or obtain. Exploring Corporate Strategy 8e, © Pearson Education 2008 3-10
  • 11. Exhibit 3.3 Sources of Cost Efficiency Economies of scale Experience Cost efficiency Product design Supply costs Exploring Corporate Strategy 8e, © Pearson Education 2008 3-11
  • 12. The Experience Curve Competences in activities develop over time based on experience, resulting in cost efficiencies Growth may not be optional Unit costs should decline year on year First mover advantage is important Exploring Corporate Strategy 8e, © Pearson Education 2008 3-12
  • 13. Exhibit 3.4 The Experience Curve Exploring Corporate Strategy 8e, © Pearson Education 2008 3-13
  • 14. Capabilities for achieving and sustaining competitive advantage Value Rarity Inimitable Substitution Dynamic Exploring Corporate Strategy 8e, © Pearson Education 2008 3-14
  • 15. Rarity of Strategic Capabilities Ease of transferability Sustainability Core rigidities Exploring Corporate Strategy 8e, © Pearson Education 2008 3-15
  • 16. Core Competences Lead to Competitive Advantage When… They relate to an activity that underpins the value in the product features They lead to levels of performance that are significantly better than competitors They are difficult for competitors to imitate Exploring Corporate Strategy 8e, © Pearson Education 2008 3-16
  • 17. Strategic Capability for the Royal Opera House Exploring Corporate Strategy 8e, © Pearson Education 2008 3-17
  • 18. Exhibit 3.5 Criteria for Inimitability Complexity Culture and Robustness of strategic capability history Causal ambiguity Exploring Corporate Strategy 8e, © Pearson Education 2008 3-18
  • 19. What are Dynamic Capabilities? Dynamic capabilities are an organisation’s abilities to renew and recreate its strategic capabilities to meet the needs of a changing environment. Exploring Corporate Strategy 8e, © Pearson Education 2008 3-19
  • 20. Dynamic Capabilities at HMD Clinical Exploring Corporate Strategy 8e, © Pearson Education 2008 3-20
  • 21. What is Organisational Knowledge? Organisational knowledge is the collective experience accumulated through systems, routines, and activities of sharing across the organisation. Exploring Corporate Strategy 8e, © Pearson Education 2008 3-21
  • 22. Diagnosing Strategic Capability Activity maps Value chain/ Value network Benchmarking SWOT analysis Exploring Corporate Strategy 8e, © Pearson Education 2008 3-22
  • 23. What is a Value Chain? A value chain describes the categories of activities within and around an organisation, which together create a product or service. Exploring Corporate Strategy 8e, © Pearson Education 2008 3-23
  • 24. Exhibit 3.6 The Value Chain Exploring Corporate Strategy 8e, © Pearson Education 2008 3-24
  • 25. What is a Value Network? A value network is the set of interorganisational links and relationships that are necessary to create a product or service. Exploring Corporate Strategy 8e, © Pearson Education 2008 3-25
  • 26. Exhibit 3.7 The Value Network Exploring Corporate Strategy 8e, © Pearson Education 2008 3-26
  • 27. Understanding the Capabilities in Relation to the Value Network Which activities are central important to organisation’s strategic capability? Where are the profit pools? What should be outsourced? Who might be the best partners in the parts of the value network? Exploring Corporate Strategy 8e, © Pearson Education 2008 3-27
  • 28. Exhibit 3.8 An Activity System Map Exploring Corporate Strategy 8e, © Pearson Education 2008 3-28
  • 29. Lessons Learned from Activity Maps Consistency and reinforcement Difficulties of imitation Trade-offs Exploring Corporate Strategy 8e, © Pearson Education 2008 3-29
  • 30. Approaches to Benchmarking Historical benchmarking Industry/sector benchmarking Best-in-class benchmarking Exploring Corporate Strategy 8e, © Pearson Education 2008 3-30
  • 31. SWOT Analysis Strengths Weaknesses Opportunities Threats Exploring Corporate Strategy 8e, © Pearson Education 2008 3-31
  • 32. Limitations in Managing Strategic Capabilities Competences valued but not understood Competences are not valued Competences are recognised, valued, and understood Exploring Corporate Strategy 8e, © Pearson Education 2008 3-32
  • 33. Developing Strategic Capabilities Add and change Extend Stretch Exploit Cease Develop externally Exploring Corporate Strategy 8e, © Pearson Education 2008 3-33
  • 34. Case Example: eBay Analyse eBay’s strategic capability. Exploring Corporate Strategy 8e, © Pearson Education 2008 3-34

Editor's Notes

  1. Use eBay video, begin at 4:54 through 5:31 (section on eBay's effect on small antique shops)
  2. Use clip from eBay video, begin at 5:32 and go to 6:13 (section on eBay and car market)
  3. Insert section from eBay clip: 6:30-7:44 on percentage of fraud
  4. Use clip from eBay video, start at 1:50 through 2:14 (on value of customers for eBay)