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CIO Staff Presentation
- 1. West Virginia UniversityOffice of Information TechnologyOIT Staff Presentation M. Rehan Khan Associate Provost and Chief Information Officer April 27, 2011
- 2. OIT Mission To provide a secure, reliable and robust information technology infrastructure that supports innovation and discovery, pedagogy, public service, and maintains essential production services and systems. 2
- 3. OIT Organizational Values Customer focused and performance driven Teamwork and Communication Innovation, efficiency and effectiveness Accountability and continuous improvement Professionalism Winning attitude Integrity and honesty
- 5. Network supports ~ 40,000 users
- 6. Bandwidth increased from 363 to ~818mbps over two years
- 7. 50+ miles fiber optic cable & 250+ miles high speed copper
- 9. Manage 89,000 IP addresses
- 10. Over 1.5 Billion unsuccessful intrusion attempts/year
- 12. Over 1800 simultaneous users/day
- 14. Coverage in all residence halls various campus buildings
- 15. 124,648 Help Desk requests in 2010 (16% increase over 2009)
- 16. 154 technical workshops and webinars
- 17. Data Center
- 18. 212 Physical and 417 Virtual Servers
- 19. Current ~ 220 Terabytes of storage with will increase to >350Tb
- 20. Storage demand growing at 18-20% per year4
- 21. FY’11 Base Revenues and Allocations Central Allocation - $12,494,782 Telecommunications Revenue - $3,751,575 Software Sales & Computer Repairs - $270,000 Other Revenue (Cisco, Dell) - $60,000 Central Allocation (Annual Projects) - $178,552 Other Revenue (SLAs) - $148,300 Total Revenues and Allocations $16,903,209 Additional Project and CapEx Allocations – $3.1M 5
- 22. 6
- 23. 7
- 24. FY’11 Base Expenditures Personal Services - $8,976,000 General Operating Expenses - $1,746,784 Maintenance Agreements - $1,195,792 Software Licensing - $2,586,995 Equipment Purchases - $3,026,579 Total Expenditures $17,532,150 8
- 25. 9
- 30. 419 Microsoft SQL Server databases10
- 33. MIX = 99.977%
- 34. Campus Network = 99.99%
- 35. Data Center @ Waterfront = 100%
- 36. Data Center @ WVNET = 99.954%11
- 38. College of Engineering and Mineral Resources
- 39. Davis College of Agriculture, Natural Resources, and Design
- 40. Extended Learning - Information Technology Resource Center
- 41. VP of Research and Economic Development
- 42. Student Affairs
- 43. WVU Extension
- 45. WVU Institute of Technology merged in 2006
- 48. ATS, HSC, SSM, OIT, Student Affairs, Web Services
- 51. Realigned C-Tec, eCampus, Instructional Technology Resource Center (ITRC) under the new Director for Academic and Instructional Technologies
- 52. Partnering with Extended Learning to better serve faculty and students utilizing technology and pedagogical methods
- 53. Academic Computing Advisory Committee (ACAC)
- 54. Engaging with faculty via Faculty Forums and visits with colleges/campuses14
- 56. Responsible for application support for enterprise applications such as GroupWise, BDMS, SharePoint among other.
- 58. Inbound and outbound support
- 60. Oversight over the Technology Support Center (TSC)
- 61. Responsible for all OIT CBO functions15
- 63. Responsible for developing PM and project delivery process, standards and methodology
- 65. Internal and external penetration testing, application scanning, intrusion detection, virus protection, identifying risks and pursuing remediation efforts
- 67. Consolidate and unify disparate e-mail, calendaring and productivity systems16
- 69. Developing IT standards for acceptable use, desktop, access & security, network, copyright infringement, anti-spam, anti virus
- 71. Assist CIO in priority setting, funding, resource allocation and communication
- 73. Will include all IT service providers, faculty and students17
- 75. Joined the Kuali Foundation, an open source university consortium
- 80. Identify core technology services that should be provided by the central IT organization. Develop services portfolio that defines central vs. distributed services
- 81. CIO/OIT oversight ~ 30% of overall WVU IT resources and expenditures20
- 82. EDUCAUSE Core DataComparison . 21
- 83. Schools Included in Comparison * all schools includes are public institutions and have a Carnegie Classification of DR EXT
- 84. Technology Fee
- 85. Technology Fee
- 86. Central IT Staff Totals
- 87. Overall Budget
Editor's Notes
- Enhancing information security infrastructure and adding resources to Info security officeThey realize that a balance must be maintained between academic needs and keeping WVU’s data secure. A recent initiative is testing of research systems and other devices that access the network to assess the risk for attacks and hacking attemptsOIT’s Information Security Office has been working with units throughout the University to help protect WVU’s data, both official records and personal information..
- Enhancing information security infrastructure and adding resources to Info security officeThey realize that a balance must be maintained between academic needs and keeping WVU’s data secure. A recent initiative is testing of research systems and other devices that access the network to assess the risk for attacks and hacking attemptsOIT’s Information Security Office has been working with units throughout the University to help protect WVU’s data, both official records and personal information..
- Be effective and achieve resultsEx. of the ~ 250+ Professional Technologists at WVU 80 are within OIT