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eSubmission: HeLF Survey of
Policies, Practices and Attitudes
Andy Ramsden, University Campus, Suffolk
Barbara Newland, University of Brighton
Lindsey Martin, Edge Hill University
Overview
 Bried introduction to HeLF
 Why survey eSubmission?
 eSubmission: our working definition
 Survey – a snapshot of current policy
&practice
 Results
 Conclusions – so what, now what?
Who are HeLF?
 Heads of eLearning Forum: a network of senior staff in
institutions engaged in promoting, supporting and
developing technology enhanced learning
 Represents the interests of its members to various
national bodies and agencies including the Higher
Education Academy and JISC
 Aims to share knowledge on the strategic implications of
developing and implementing e-learning
 http://w01.helfcms.wf.ulcc.ac.uk/
Why survey eSubmission?
 Sense of being on verge of a step-change from
experimental to mainstream adoption
 Uptake driven largely on assumptions around
efficiency gains and improved student
experience
 Institutional perspective from HeLF members
could provide a snapshot of current policy and
practice and identify key issues for wider
consideration
eSubmission: key activities
• eSubmission – online submission of an
assignment
• Plagiarism deterrence and detection
• eMarking – marking a paper online
• eFeedback- producing online feedback
which could be text, audio etc but not paper
• eReturn – online return of marks
Survey: a snapshot of policy & practice
 Online survey circulated to HeLF members
March 2011
 Aim to provide an institutional perspective on
eSubmission
 A mixture of closed multiple choice, multiple
selection and open response
 38 out of a possible 125 responses
 30% response rate providing a representative
sample
Drivers for eSubmission
Five strong themes emerged:
Enhanced student experience*
Efficiency gains*
Green agenda
Responding to the student voice
Plagiarism detection
Who ‘owns’ eSubmission in your
institution?
Area of University Number of responses
Academic led, local & distributed 16
Central Services led 10
Head of Assessment 1
Standard Committee on
Assessment
1
Registry 1
Working groups/ collaborations 3
No one 4
eSubmission Technologies
4
30
5
22
1
5
21
3
0
5
10
15
20
25
30
35
Home Grown TurnitIn [integrated with
VLE]
TurnitIn [stand alone] VLE ePortfolio (Peddlepad)
TEXT
NON-TEXT
eSubmission and/or Paper
4
5
24
5
11
0
5
10
15
20
25
30
efeedback and student can
choose to print hard copy
esubmission and hard copy
printed by department
esubmission and hard copy
printed by student
emarking esubmission as the only form
of submission
Academic Attitudes to eSubmission
0
2
4
6
8
10
12
14
16
18
20
eSubmission eFeedback eMarking
Academic Attitudes
Positive
Negative
Unsure
Anxieties around eSubmission
processes
Themes identified
eMarking*
Adequacy/robustness of current systems/ infrastructure*
Additional workloads/ time demands
Staff skills
Back-up and archiving
Blind/anonymous/double marking
Scale of adoption across
institutions
Scale of adoption Responses
Approaching mainstream 3
Faculty/School 11
Patchy 20
No way of knowing 2
Role(s) of Head of eLearning icw
eSubmission
Roles of Head of eLearning icw eSubmission Occurrences
Awareness raising/Adviser/Champion/Staff
Development and Support
26
Technical input – where eSubmission intersects
with the VLE/ technical infrastructure
14
Driving Policy Development and Strategy 13
Co-ordination/ Project Management 7
Benefits of eSubmission
Benefits Occurrences
Student satisfaction 22
Quality and learning enhancements 21
Efficiencies from streamlined processes,
faster turnaround, reduced costs to the
University
17
Environmental – Green Agenda 4
Evidence base
Evidence drawn from:
• Student surveys, module evaluations, L&T
Committees, focus groups, staff surveys,
pilots, staff consultations, staff interviews,
benchmarking, anecdotal, help desk data
Conclusion – now what?
• A wide spread and increasing use of e-submission across the sector
suggests we are on the cusp of a step-change to more strategic, planned
adoption of eSubmission
• The process of implementation is generally occurring in departments and
Schools with institutional changes in policy and codes of practice following
afterwards
• Academic staff perceptions are relatively positive about eSubmission but
institutional change will need to address their negative attitude to
eMarking and eFeedback
• HeLF members recognise that that staff will require support through “this
major change in working practice” and are working towards providing this
• One HeLF member commented that it “needs a lot of different
stakeholders to work together to make it effective”

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eSubmission Sept 2011

  • 1. eSubmission: HeLF Survey of Policies, Practices and Attitudes Andy Ramsden, University Campus, Suffolk Barbara Newland, University of Brighton Lindsey Martin, Edge Hill University
  • 2. Overview  Bried introduction to HeLF  Why survey eSubmission?  eSubmission: our working definition  Survey – a snapshot of current policy &practice  Results  Conclusions – so what, now what?
  • 3. Who are HeLF?  Heads of eLearning Forum: a network of senior staff in institutions engaged in promoting, supporting and developing technology enhanced learning  Represents the interests of its members to various national bodies and agencies including the Higher Education Academy and JISC  Aims to share knowledge on the strategic implications of developing and implementing e-learning  http://w01.helfcms.wf.ulcc.ac.uk/
  • 4. Why survey eSubmission?  Sense of being on verge of a step-change from experimental to mainstream adoption  Uptake driven largely on assumptions around efficiency gains and improved student experience  Institutional perspective from HeLF members could provide a snapshot of current policy and practice and identify key issues for wider consideration
  • 5. eSubmission: key activities • eSubmission – online submission of an assignment • Plagiarism deterrence and detection • eMarking – marking a paper online • eFeedback- producing online feedback which could be text, audio etc but not paper • eReturn – online return of marks
  • 6. Survey: a snapshot of policy & practice  Online survey circulated to HeLF members March 2011  Aim to provide an institutional perspective on eSubmission  A mixture of closed multiple choice, multiple selection and open response  38 out of a possible 125 responses  30% response rate providing a representative sample
  • 7. Drivers for eSubmission Five strong themes emerged: Enhanced student experience* Efficiency gains* Green agenda Responding to the student voice Plagiarism detection
  • 8. Who ‘owns’ eSubmission in your institution? Area of University Number of responses Academic led, local & distributed 16 Central Services led 10 Head of Assessment 1 Standard Committee on Assessment 1 Registry 1 Working groups/ collaborations 3 No one 4
  • 9. eSubmission Technologies 4 30 5 22 1 5 21 3 0 5 10 15 20 25 30 35 Home Grown TurnitIn [integrated with VLE] TurnitIn [stand alone] VLE ePortfolio (Peddlepad) TEXT NON-TEXT
  • 10. eSubmission and/or Paper 4 5 24 5 11 0 5 10 15 20 25 30 efeedback and student can choose to print hard copy esubmission and hard copy printed by department esubmission and hard copy printed by student emarking esubmission as the only form of submission
  • 11. Academic Attitudes to eSubmission 0 2 4 6 8 10 12 14 16 18 20 eSubmission eFeedback eMarking Academic Attitudes Positive Negative Unsure
  • 12. Anxieties around eSubmission processes Themes identified eMarking* Adequacy/robustness of current systems/ infrastructure* Additional workloads/ time demands Staff skills Back-up and archiving Blind/anonymous/double marking
  • 13. Scale of adoption across institutions Scale of adoption Responses Approaching mainstream 3 Faculty/School 11 Patchy 20 No way of knowing 2
  • 14. Role(s) of Head of eLearning icw eSubmission Roles of Head of eLearning icw eSubmission Occurrences Awareness raising/Adviser/Champion/Staff Development and Support 26 Technical input – where eSubmission intersects with the VLE/ technical infrastructure 14 Driving Policy Development and Strategy 13 Co-ordination/ Project Management 7
  • 15. Benefits of eSubmission Benefits Occurrences Student satisfaction 22 Quality and learning enhancements 21 Efficiencies from streamlined processes, faster turnaround, reduced costs to the University 17 Environmental – Green Agenda 4
  • 16. Evidence base Evidence drawn from: • Student surveys, module evaluations, L&T Committees, focus groups, staff surveys, pilots, staff consultations, staff interviews, benchmarking, anecdotal, help desk data
  • 17. Conclusion – now what? • A wide spread and increasing use of e-submission across the sector suggests we are on the cusp of a step-change to more strategic, planned adoption of eSubmission • The process of implementation is generally occurring in departments and Schools with institutional changes in policy and codes of practice following afterwards • Academic staff perceptions are relatively positive about eSubmission but institutional change will need to address their negative attitude to eMarking and eFeedback • HeLF members recognise that that staff will require support through “this major change in working practice” and are working towards providing this • One HeLF member commented that it “needs a lot of different stakeholders to work together to make it effective”

Editor's Notes

  1. Membership of over 125 nominated Heads from UK Higher Education institutionsFor those of you wondering who HeLF are:We’re a broad churchA Network / Go To forum for support, approaches, benchmarkingOur theme for 2010-2011 was Strategy, Efficiency & Resource ManagementMost importantly re this survey, its members are well-placed to provide an institutional perspective on elearning issues
  2. eSubmission is NOT a new initiative BUT …Usually a mix of paper and electronicNSS as a driver …Conversations between members online and at face to face meetingsWe wanted to know if the balance was changing
  3. Free text responseReceived most comments
  4. The most common technologies used are Turnitin integrated within the VLE or the institutional VLE rather than “home-grown” technologies.
  5. The most common practice for currently being implemented is eSubmission and hard copy printed by student (63%), followed by eSubmission as the only form of submission (29%).13% both implement eMarking and eSubmission and hard copy printed by department. 11% implement eFeedback and students can choose to print hard copy.
  6. However, academic attitudes towards eMarking show a sharp contrast to those for eSubmission and eFeedback.Only 13% have a positive attitude to emarking whereas 34% have a negative one.
  7. Free text responsesAreas where there were most responsesEmarking 17 responsesBack-up etc 12 responsesOthers 5 comments or underStaff have spent their academic careers marking piles of papers. They have found ways of making this as effective and efficient as possible. Mark anywhere they can carry the papers from their office, to the garden or while travelling such on the train. In some institutions it is thought that academic anxieties about marking online are changing and “falling away slowly.” Many academics are anxious about the changeConnectivity - If the eMarking system is online then there can be issues with connectivity when away from the office. Health and safety issues such as “head ache, eye strain and back/posture issues.”Increase in workload - “downloading/re-uploading etc, audio feedback is also perceived by many to be time consuming.” However, many academics do not want to mark on screen as “mainly it is a preference from habit”HeLF members recognise that that staff will require support through “this major change in working practice.” TechnologyThe need for an “appropriate method for submission that is robust, reliable and secure” was recognised“Higher use of these processes demands highly resilient VLE infrastructure.” Interestingly, there may be a robust method but “staff sometimes are using other tools in ways we do not recommend which causes trouble. “
  8. 29 out of 38 have Departments have implemented eSubmission in some formSeems to be intent to be more strategic/systematic in adoptionVLE and Turnitin features a lot in responses
  9. The responses reflect the diversity of roles and the location/remits of eLearning/TEL departments across the sector. Perceived roles in relation to eSubmission varied from “minimal – interested in where the e-submission system interacts with VLEs etc” to “Huge. I am one of the few people who talk to all those involved!”I particularly liked the following quote: “Acting as a virtual condom between academic colleagues and computing services.” Also suggestion [early indications] that it is impacting on other roles within institutions and promoting closer working:AdminAcademicsTechnologistsQA 1 response
  10. 1 response reported improved NSS results for assessment & feedbackStudent satisfaction:ConvenienceBetter quality feedback – including accessible and legibleLess travel (time)Reduced cost of printing/travelQuality/Learning EnhancementsEasier to give quality feedbackImprovements to moderation processesCentral collationReduction in error – greater understanding of need for data accuracy in VLEBetter management informationAudit trail – receiptingeArchiving of submissionsEfficiencies/streamliningFaster marking and feedback to studentsAdministrative efficiencies in handling/circulating assignmentsCosts in staff time/ printingStreamlines processes in respect of students taught off campusLess stressful for administrators Reduced cost of archival storageEnvironmentalLess paper!
  11. Role for HeLF?:Sharing approachesGood practice guidelinesCase studies and evidence of impact/benefitsPolicy leadCollaborating with JISC etcSIG or review of good practice