The document provides an agenda and background information for analyzing the financial statements of Pan Pacific Hotel Group and Shangri-La Asia Limited. It discusses the hotel industry in Singapore and provides an overview of Pan Pacific and Shangri-La. Key ratios for profitability, assets, leverage, liquidity and stock market performance are to be analyzed. A SWOT analysis is also to be conducted for the two companies.
2. Agenda
• Background
– Industry
– Pan Pacific Hotel Group
– Shangri-la Asia Limited
• SWOT Analysis
– Strengths
– Weaknesses
– Opportunities
– Threats
3. Agenda
• Profitability
– Revenue
– Gross Profit Margin
– Net Profit Margin
• Asset turnover
– Fixed Asset Turnover Ratio
• Financial leverage
– Debt to Equity Ratio
– Interest Coverage
4. Agenda
• Liquidity
– Net Working Capital
– Current Ratio
– Quick Ratio
– Accounts Receivable Turnover
– Inventory Turnover
• Stock Market Ratios
– Earning per Shares
– Price to Earning Ratio
– Dividend Yield
– Net Asset Backing per Share
– Price to Book Ratio
• Conclusion
– Wanna Lui’s Profile
– SWOT Analysis
– Return on Equity
– Other Considerations
– Limitations and Assumptions
– Final Words
7. Nature of the Hotel Industry
• Goods and Service
– People travel for a variety of reasons
– Hotels will be mainly where they stay while they
are out of town
– However, hotels may be more than just a place to
stay as hotels can even be destinations too
– Hotels and motels comprise the majority of
establishment in the industry and generally
classified as offering either full-service or limited
service.
8. Nature of the Hotel Industry
• Industry Organization
– In recent years, the industry has been dominated
by a few large national hotel chains.
– To most travelers, familiar chain establishments
represent dependability and quality at predictable
rates.
9. Nature of the Hotel Industry
• Recent Developments
– Increased competitions has spurred many
independently owned and operated hotels and
other lodging places to join national or
international reservation systems.
– Online marketing of properties is so popular with
guests that many hotels promote themselves with
elaborate websites and allow people to investigate
availability and rates.
10. Background of the Hotel industry in
Singapore
• For the past few years, Asia has seen a
burgeoning middle class population that is
demanding quality products and hospitality
services.
• Being strategically situated at the centre of
this phenomenon, it is well-positioned as a
global showcase
11. Background of the Hotel industry in
Singapore
• Brand and IP Management
– Possesses the robust brand management and
marketing capabilities
– Supported by a global talent pool and abundance
of creative and media agencies
– Extensive network of Avoidance of Double-
Taxation makes Singapore an ideal choice for
Lifestyle and Hospitality companies
12. Background of the Hotel industry in
Singapore
• City of Life
– As a buzzing cosmopolitan city, Singapore is a key
tourism hub in the Asia-Pacific region
– Presents abundant opportunities for new Asian
products and concepts to be test-bedded in
Singapore before being rolled out to the rest of
the region.
– Nine of the world’s fifteen International Hotel
Groups have established their Asia-Headquarters
in Singapore.
13. Background of the Hotel industry in
Singapore
• Growing Consumer Market
– Burgeoning faster than ever before due to the
population growth, increasing urbanization and
greater consumer affluence.
15. Pan Pacific Hotel Group
• Previously known as Hotel Plaza Limited (HPL)
• Subsidiary of Singapore-listed UOL Group Limited
which is one of Asia’s established hotel and
property company
• With its headquarters located in Singapore, the
Groups owns and manages over 30 hotels,
resorts and serviced suites
• The Group comprises of two acclaimed brands
– Pan Pacific
– ParkRoyal
16. Pan Pacific Hotel Group
Our Vision
– Bring people together to create, share and celebrate success
through passion, personalized experiences and committed
relationships.
Our Mission
– To develop people and capabilities in order to build strong
brands and reach our strategic goals of both growth and
profitability
Our Values
– Passion
– Integrity and respect
– Empowerment
– Social Responsibility
17. Company Structure
Pan Pacific Hotel
Group
Investments Hotel Operation
Pan Pacific
Hotels & Resorts
ParkRoyal Hotels
& Resorts
Hotel
Management
Spa, Lifestyle
and Restaurant
Operations
St Gregory Spa
Dou Hua
Restaurants
Serviced
Apartments
18. Pan Pacific Hotels & Resorts
• Singapore based company
• Philosophy
– “People make the difference”
• Belief
– “Small is beautiful”
• Maintain cultural integrity
– Character
– Style
– Personality
19. Pan Pacific
• A leading 5-star brand in Asia and Pacific Rim
• Situated in key cities of distinguished
destinations offering upper upscale
accommodation and services
• Under this arm, there are 18 hotels, resorts
and services suites
20. ParkRoyal
• A regional Asia Pacific 4-star brand
• Situated in gateway cities offering upscale
accommodation and services
• Under this arm, there are 7 hotels, resorts and
services suites
21. Human Resource Welfare
• Awards are offered for excellent services
• Unique awards are specially arranged for
different departments
– E.g.
• May Day Model Workers Award
22. Distribution Structure
Pan Pacific
Hotel Group
Pan Pacific
Hotel: 14
Rooms: 4057
ParkRoyal
Hotel: 9
Rooms: 2814
Others*
Hotel: 6
Rooms: 2107
*Including hotel owned by an associated company
24. Shangri-La Asia Limited
• The founder
– Robert Kuok
• World's leading Asia-based luxury hotel group
• Comprises 65 deluxe hotels and resorts in key
cities in Asia and the Middle East
• Brands:
– Shangri-La (1981)
– Traders (1989)
26. Shangri-la
• A 5-star luxury hotel brand located in premier
city addresses across Asia and the Middle East
• Designed to cater to the most discerning
clientele
– Business crowd
– Affluent leisure guest
27. Traders
• A 4-star hotel brand with hotels located in
major business centres in Asia and the Middle
East.
• The smart choice for business and leisure
travellers who seek high-quality
accommodations with value for money.
29. Strengths
1. PANTHER System
2. Member of Global Hotel Alliance (GHA)
3. Location
4. Transportation
5. Loyalty Programmes
6. Brand Image
7. Quality of Service
8. Security and Stability of Singapore
30. PANTHER System
• Central and distribution system
• Facilitate 24/7 real-time reservations
• Greater operational synergy amongst the
hotels, capturing more businesses at a lower
transactional cost
• Allow customers to enjoy greater
personalization.
31. Member of Global Hotel Alliance (GHA)
• GHA is currently the world’s largest alliance of
independent hotel groups.
• Reaching out to even a wider audience
globally while having greater economies of
scale.
• Special benefits and preferential treatments
were be given to members of each other’s
guest.
32. Location
• Proximity to the Central Business District
• In the heart of Marina Bay
• Direct access to Singapore International
Convention and Exhibition Centre
• Within walking distance from many historic
landmarks
33. Transportation
• 20 minutes from
Singapore’s Changi Airport
• Easy access backed with
well-established
transportation
infrastructure
34. Loyalty Programmes
• A way to thank their loyal customers for
choosing Pan Pacific and inviting them to
patronize again.
• Four programmes reflecting different needs:
– Pan Pacific Privileges for Advocates
– Pan Pacific Privileges for Bookers
– Pan Pacific Privileges
– Frequent Flyer Programmes
35. Loyalty Programmes
• Pan Pacific Privileges for Advocates
– Priority Reservations
– Complimentary Breakfasts
– Airport Transfers, etc.
• Pan Pacific Privileges for Bookers
– Earn privileges points from corporate booking for
redemption of rewards
• Pan Pacific Privileges
– Earn privileges points from dining for redemption of
rewards
36. Loyalty Programmes
• Frequent Flyer Programme
– Over 19 Global Airline Frequent Flyer Partnership
– Miles point will be issued for each qualifying stay
for redemption of free air tickets
37. Brand Image
• Pan Pacific has won various awards:
– 2009, Top in Q3 2009 Hospitality Index by Market
Metrix (MMHI)
– 2007 - 2009, World's Leading Business Hotel,
World Travel Awards
• Green movement:
– Pledged support for Earth Hour 2009
– 20% off final bills if customers are willing to have
their bed linen and towels changed every
alternate days
38. Brand Image
• Socially responsible
– Youth Career Development Program
• Provide innovation educational and vocational training
to disadvantaged youth who may be led astray.
– Being involved in the Singapore arts scene
• Holding fund-raising activities to provide the youths
opportunities to showcase their talents.
39. Quality Of Products
• The lists of awards are as followed:
– 2009, Top in customer satisfaction measured by Q2 2009
Market Metrix Hospitality Index (MMHI)
Pan Pacific Singapore
– 2006, Singapore's Top Restaurants - Keyaki and Hai Tien Lo,
Wine & Dine
– 2006, Singapore Best Restaurants - Keyaki and Hai Tien Lo,
Singapore Tatler
– 2002 and 2003, Best Japanese Restaurant in Asia - Keyaki,
Hospitality Asia
– 2002, Awarded 2nd Prize in Deluxe Hotel Rating, Official
Hotel Guide
40. Security and Stability of Singapore
• Free from natural disasters
• Places strong emphasis on exterminating terrorists
– Educating the public on terrorism
– Increased security in potentially high-threat areas (e.g.
Airports and MRT Stations)
– Superior defenses with high-technology weapons and well-
trained troops.
• Politically Stable
– Having a good government that responds to citizens’ needs
– No riot and uproar
42. Diversity
• Pan Pacific lack of a resort-style
accommodation in Singapore.
• Shangri-La have Rasa Sentosa Resort.
– Which provide accommodation to travellers who
are looking for a tropical getaway.
• Therefore they have a wider customer base.
43. Global Coverage
Pan Pacific
10 countries
Shangri-La
22 countries
ParkRoyal
4 countries
Traders
6 countries
• This gave Shangri-La a big advantage over Pan
Pacific for they serve a wider market.
44. Opportunities
1. Surge in tourist arrival
2. Venue for Global Events
3. Growth in India Industries
4. Computer Reservation Systems
5. High Cost of Land in India
45. Surge in tourist arrival
• ‘Reasons to enjoy Singapore’ campaign
• S$500 million project, International Cruise
Terminal in October 2009
• Two upcoming IRs
• Hotel rates can be lowered to attract tourists
46. Venue for Global Events
• APEC
• Grand Prix F1
• Youth Olympics 2010
47. Growth in India Industries
• Growth in information technology, retail, real
estate and telecom sectors
• Low cost airlines
• Investing in tourism infrastructure
48. Growth in India Industries
• Upgrade
– National highway
– 28 regional airports
– Expanding airport in Delhi and Mumbai
• Remove
– Inland air travel tax by 15%
– Restrictions relating to aircraft
49. Computer Reservation Systems
• Easily accessible platform
• Reach out to a wider audience
• No need to call to arrange for hotel rooms
• Direct control over the price and quality
50. High Cost of Land in India
• High barrier of entry into the market
• Room rates 3 times higher
• Restricted to financially-able hotels to reap
future benefits
52. Hotel staffs lured by IRs
• Hotel staffs are resigning their current jobs
• IRs are only recruiting people with experience
• Hotels are coming up with attractive offers to
keep staffs
53. Risk of terrorist attack
• Customers lose faith if there is an attack in
Singapore
• Decline in tourists
- low occupancy in hotels
- affect sales
54. Pandemic issues
• Avoid travelling to infected countries
• Decline in tourists
- low occupancy in hotels
- affect sales
55. Financial Year End
•31 Dec 2008
Pan Pacific
•31 Dec 2008
Shangri-la
• As both companies have the same financial year end,
the financial statements are comparable.
59. Revenue
2007 2008 Variance
Revenue 290,159,000 315,225,000 25,066,000 9%
64%
36%
Contribution of Increased Revenue
Singapore
Other Countries
60. Revenue
• Contributing factors:
– Setting up of Pan Pacific Orchard in 1st February
2008
– Formula 1 event
– Continuation of privilege programs
– Impact of economy crisis not felt
62. Revenue
2007 2008 Variance
Revenue 1,762,667,000 1,951,292,000 188,615,000 10.7%
41%
15%
44%
Revenue Contribution
China
Singapore
Other Countries
63. In Summary
Pan Pacific Shangri-La
Increase in Revenue 9% 10.7%
• Shangri-La is able to have a greater increase of
revenue because they operate in a greater
number of continent.
66. Gross Profit Margin
2007 2008
Revenue $290,159,000 $315,225,000
COGS $149,040,000 $153,970,000
Gross Profit $$141,119,000 $161,255,000
Gross Profit Margin 0.48 0.51
0.03
The increase in gross profit margin is mainly due to the
increase in revenue which caused the gross profit to be
bigger though there was slight increase in the COGS.
68. Gross Profit Margin
• Revenue
• COGS
– Employee compensation
– Repair and maintenance
– Heat, Light and Power
– Advertising and Promotion
69. Gross Profit Margin
• Revenue
– Though there was a dip in occupancy rate of 6%
to 81%, it was offset by the increase in average
room rate by 21.9% ($202 to $246), hence
explaining part of the increase in revenue
– Opening of Pan Pacific Orchard which can meet
more demands.
70. Gross Profit Margin
• Employee compensation
– There was in increase in wages & salaries and
their percentage over COGS is 54% for both years
even though there was a decrease of employees
from 711 to 683.
– Ineffective cost management
71. Gross Profit Margin
• Repair and maintenance
– There was an increase in repair and maintenance fees
due to the availability of new rooms caused by
expansion of Pan Pacific.
• Light, Heat and Power
– There was an increase in light, heat and power due to
the hike in oil prices which caused electricity to be
more expensive.
• Advertising and Promotion
– There was an increase in advertising due to the newly
opened Pan Pacific Orchard where advertising is
needed to promote it
74. In Summary
Why the difference in gross profit margin?
• Shangri-la has a higher increase in revenue
compared to Pan Pacific. (10.7%>9%) Shangri-
la has much more hotels in other countries.
• Shangri- la has a lower COGS compared to Pan
Pacific. (41%> 49%). Might be due to better
cost management.
77. Net Profit Margin
2007 2008
Revenue $290,159,00 $315,225,000
Net Profit $88,008,000 $15,422,000
Net Profit Margin 0.30 0.05
0.25
•A decrease in 0.25
Why?
•Fluctuation of Singapore property market
-Valuation loss of $9,840,000
•Development unable to recover cost
-Impairment charge of $37,000,000
79. Net Profit Margin
2007 2008
Revenue $1,219,248,000 $1353,271,000
Net Profit $374,541,000 $183,467,000
Net Profit Margin 0.31 0.14
0.17
80. In Summary
• Both companies had similar trend of decreasing
Net Profit Margin for both years.
• Pan Pacific had a greater decrease mainly due to
a larger proportion of valuation losses
– (15% vs 6%)
• By ignoring valuation gain or loss, both company
will actually have similar profit margin of 20%
81. Are the profits of the company
adequate and sustainable?
• Despite the valuation losses and economic
crisis, the company is able to generate enough
profits to cover its cost, resulting in a positive
net profit margin of 5%. If the valuation losses
are not taken into consideration, due to being
unrealizable, the company can still be able to
generate a net profit margin of 20%. Hence,
the profit is deemed to be adequate.
Due to the nature of industry, revenue is
earned on a daily basis, thus making it
sustainable.
85. Fixed Asset Turnover
• A decrease in 0.14
• It shows that the company is in an expansion
phrase as they are buying new assets to
generate future income.
2007 2008
Sales 290,159 315,225
Net Fixed Assets 502,644 715,230
Fixed Asset Turnover 0.58 0.44 0.14
86. Fixed Asset Turnover
• The production efficiency for 2008 has
decreased as compared to 2007
• For the second quarter of the year, there were
many construction works, renovations and
refurbishment going on for the hotels under
Pan Pacific Group.
• The property under development that is
expected to be completed in 1st quarter 2011
will lead to an increase in future revenue.
88. Fixed Asset Turnover
• A decrease in 0.02
2007 2008
Sales 1,219,248 1,353,271
Net Fixed Assets 3,260,931 3,789,324
Fixed Asset Turnover 0.37 0.35 0.02
89. In Summary
• Both company showed a decrease in their
fixed assets turnover. This was mainly because
both companies invested heavily in fixed
assets in 2008 to increase their room capacity
and to expand their business within the
region.
90. Investment Strategy
• In 2010 and 2012, there will be two more hotels
opening in China.
• The serviced suites in Bangkok will also be
launching in January 2010.
• Pan Pacific Hotels Group have focused on
expanding its hotel portfolio aggressively in the
key markets of China, Southeast Asia, North
America and Australia.
• Pan Pacific is also committed to create returns
and enhance asset value and responsive to
potential growth opportunities.
91. Is the company investing enough to
safeguard future profitability?
• For now, Pan Pacific is investing enough to
safeguard future profitability as they are
constantly upgrading and expanding their
hotels.
• Although this will decrease the current fixed
asset turnover but it will safeguard future
profitability.
95. Debt to Equity
• An increase in 0.05
• Due to the decrease in reserves and increase in
borrowings of the company.
2007 2008
Liability 218,339 238,465
Equity 829,786 767,271
Debt to Equity 0.26 0.31 0.05
96. Debt to Equity
Reason: Decrease in Reserves
• Fluctuation in fair value
-Fair value loss on available-for-sale financial assets
-Fair value loss on cash flow hedge
Reason: Currency translation differences
Reason: Increase in borrowings
• Secured bank loans in 2008
- Construction, development and acquisition of hotels
-Reduction in interest rate due to economic downturn
99. Debt to Equity
• An increase in 0.17
Reason: Bank loans and overdrafts
• Hotel expansion and China’s Intensive future development projects
Reason: Derivative financial instruments
• Intergroup financing between subsidiaries in Mainland China
through Renminbi loans
• Hotel’s effort to be consistent to their treasury policy
- Minimize interest risk by entering into interest rate swap contracts
to fix interest liability
2007 2008
Liability 1,915,682 2,671,323
Equity 4,185,328 4,251,388
Debt to Equity 0.46 0.63
0.17
101. In Summary
• Both Pan Pacific and Shangri-la took up large amounts of bank
loan for the year 2008 for similar reasons. One of which is
with regards to the upcoming IRs, hotels are preparing
themselves to provide enough accommodation for tourists by
increasing the number of rooms available. Loans are able to
be used to tide over the bad downturn to keep the business
going.
Reasons:
Pan Pacific Shangri-la
Acquisition of Pan Pacific Hotel
Operation
Acquisition of land for hotel
development
Construction of new rooms in
Suzhou’s hotel
Extension of hotel in Paris
Proposed Hotel and SOHO
Development at Upper Pickering
Couple of composite development
mainly in China
Economic downturn affecting the business
102. Summary: Pan Pacific
• Pan Pacific has a lower risk of insolvency by adopting a
conservative financing strategy of relying more on equity
as opposed to debt.
• Relying more on equity financing, Pan Pacific will
incurred a higher cost of borrowing.
• Business in hotel industry is predictable. It is usually a
trend to see an increase in occupancy rate during
holidays and/ or public holidays as compared to normal
days.
• As a result of income fluctuation, hotels are less likely to
experience stable operating cash flows.
105. Interest Coverage
• A decreased in 3.92
• Due to reasons such as property adjustments and economic factors
despite the fact that there was an increase in the revenue generated
Reasons: Property adjustments
• Fluctuation of properties value
- impairment charge on property under development
- Fair value loss on investment properties
Reasons: Economic factors
• Commotion stirred up by the bombing in Mumbai
• Economic downturn
2007 2008
Earnings before interest & tax 88,008 15,422
Interest Expense 6,901 1,747
Interest Coverage 13.75 9.83 3.92
107. Interest Coverage
• A decrease in 1.02
• Due to revaluation despite the fact that there was an increase in the
revenue generated
Reasons: Revaluation losses
• Fluctuation in fair value
-Fair value losses on investment properties, derivative financial
instruments
-Fall in fair value gain on loans from non-controlling shareholders
2007 2008
Earnings before interest & tax 453,117 252,883
Interest Expense 79,297 53,973
Interest Coverage 6.71 5.69 1.02
110. In Summary
• The factors which caused both Pan Pacific and Shangri-la to
have a decrease in their interest coverage in Year 2008 is as
follows:
Pan Pacific Shangri-la
Similarity •Economic factors
•Fluctuation in fair value
111. Summary: Pan Pacific
• For Pan Pacific, the interest coverage at 9 times gives
investors more confidence as compared to Shangri-la
(5 times).
• They would be able to meet interest obligations as
and when it falls due.
112. Are the finances of the company sensibly and
effectively structured?
• Striking a balance, Pan Pacific should not be relying too much
on equity financing. Since hotel industries are less likely to
have stable operating cash flow, adopting a more expensive
source of financing is unfavourable. Pan Pacific are not making
full use of its capital structure to borrow money from others.
• Although the external circumstances are not within Pan
Pacific’s control, they still managed to have low interest
expense over the 2yrs which has caused a relatively high
interest coverage. This enhanced confidence in investor
because the hotel will able to meet contractual interest
payments.
116. Liquidity Ratios
2007 2008
Current assets 258,209,000 79,523,000
Current liabilities 90,569,000 85,341,000
Net Working Capital 167,640,000 (5,818,000)
2007 2008
Current assets 258,209,000 79,523,000
Current liabilities 90,569,000 85,341,000
Current Ratio 2.8509 0.9318
2007 2008
Current assets 258,209,000 79,523,000
Current liabilities 90,569,000 85,341,000
Inventory 2,969,000 2,839,000
Prepayments 4,406,000 3,650,000
Quick Ratio 2.7695 0.8557
117. Liquidity Ratios
• Acquisition Of Subsidiaries
– UOL Hospitality Pte Ltd (UH) and Pan Pacific
International Pte Ltd (PPIPL)
• New Development
– Payment of balance (75%) tendered price for the Land
Parcel at Upper Pickering Street amounting to
$190million.
• Interest Rate For Fixed Deposits
– Interest rate decreased, resulting in the decrease in
interest income and ultimately cash.
118. Liquidity Ratios
• Problem:
– Careful with securing of loans
– No issuance of shares for that year
This poses a going concern issue as Pan Pacific
may not be able to pay off their current
obligations when they fall due.
119. Liquidity Ratios
• However, it can be seen that Pan Pacific is able to
generate a healthy cash flow from its operating
activities. Therefore it should not have any
problem.
121. Liquidity Ratios
2007 2008
Current assets $681,957,000 $713,510,000
Current liabilities $507,144,000 $469,078,000
Net Working Capital $174,813,000 $244,432,000
2007 2008
Current assets $681,957,000 $713,510,000
Current liabilities $507,144,000 $469,078,000
Current Ratio 1.34 1.52
2007 2008
Current assets $681,957,000 $713,510,000
Current liabilities $507,144,000 $469,078,000
Inventory $28,215,000 $31,805,000
Prepayments $60,024,000 $74,542,000
Quick Ratio 1.17 1.29
122. Liquidity Ratios
• Similar mode of operations
– Even more aggressive with more developments
• Able to maintain a healthy working capital:
– More loans had been borrowed
– Issuance of rights share
128. Accounts Receivable Turnover
2007 2008
Revenue $1,219,248,000 $1,353,271,000
Average Debtors $71,706,000 $54,224,000
Accounts
Receivable
Turnover
17.00 24.95
Average
Collection Period
(in days)
21.5 14.6
7.95
•Stricter Credit Policy
129. In Summary
• With a stricter accounts receivable policy,
Shangri-La is able to collect its debts twice as
fast as Pan Pacific.
Pan Pacific Shangri-La
Average Collection Period
(in days)
32.0 14.6
133. Inventory Turnover
4.0
Pan Pacific Hotel has fared better as compared to last
year :
•Increase in COGS
•Decrease in Ending inventory
•Purchasing in small amounts
2007 2008
Revenue $290,159,000 $315,225,000
COGS $149,040,000 $153,970,000
Ending Inventory 2,969,000 2,839,000
Inventory
Turnover
50.2 54.2
Average Age of
Inventory (in days)
7.3 6.7
135. Inventory Turnover
2007 2008
COGS $493,970,000 $551,249,000
Ending Inventory 28,215,000 31,805,000
Inventory
Turnover
17.5 17.3
Average Age of
Inventory (in
days)
20.9 21.1
0.2
•Lower Inventory Turnover compared to Pan
Pacific.
•Buy inventory in bulk
136. Is the company managing its liquidity
position well, will it be able to sustain its
operations in the short and medium
term?
• Negative net working capital
• Good cash conversion cycle
• Seek ways to secure new funds (Bank loans
and issuing of share capital)
140. Earnings per share
• As compared to 2007, the earnings per ordinary share takes a
huge plunge.
• Less earnings per share
• Less attractive
– increase in ordinary shares due to Rights issue
• Decrease in net profit due to economic downturn and
revaluation losses
2007 2008
Earnings per share
(cents)
21.22 2.14
142. Earnings per share
• Decrease in net profit due to economic
downturn
• Shares are not redeemed, purchased or sold in
2008
2007 2008
Earnings per share
(cents)
18.4471 8.3053
143. In Summary
• Both have a decrease in their earnings per
share
• The decrease of the earnings per share for Pan
Pacific is twice of Shangri-la
– Amount of revaluation loss that the hotels
suffered
• Pan Pacific’s revaluation loss = 15% of revenue
• Shangri-La's revaluation loss = 6% of revenue
146. P/E Ratio
2007 2008
Share price 1.75 1.1
Earning per share 0.2122 0.0214
P/E Ratio ($) 8.2469 51.4019
• As compared to 2007, the P/E ratio has a great increase.
• Investors will have to pay more for each dollar earned by the
firm
• Increase is due to the great decrease in earnings per share
• The huge increase maybe due to high growth prospects.
147. P/E Ratio
• However if we take out the $37,000,000
impairment loss, equity holders of the
company will go up
• EPS will go up, P/E ratio go down
2007 2008
Share price 1.75 1.1
Earning per share 0.2122 0.0214
P/E Ratio ($) 8.2469 51.4019
149. P/E Ratio
• There is a decrease in P/E ratio due to the big drop in
share price (economic reason)
– More hotels worldwide thus impact is greater
– Investors lose confidence and started to sell off the shares
2007 2008
Share price 4.4448 1.13832
Earning per share 0.1845 0.08305
P/E Ratio ($) 24.0948 13.7058
152. Dividend Yield
(Pan Pacific)
• As compared to 2007, there is an increase in
dividend yield.
• Investors are able to earn more dividend for every
dollar they spend on purchasing the company’s
share.
2007 2008
Dividend per
ordinary share
0.05 0.05
Share price 1.75 1.1
Dividend Yield 0.02857 0.04545
153. Pan Pacific Financial Review
• In year 2007, there is a special dividend of 35 cents.
Therefore the normal dividend would be 5 cents.
154. Dividend Yield
(Shangri-la)
• There is an increase in dividend yield due to
the decrease in share price.
2007 2008
Dividend per
ordinary share
0.050004 0.04464
Share price 0.27 0.24
Dividend Yield 0.01125 0.03922
155. In Summary
• Both have an increase in their dividend yield
• Comparing the amount to be yield for every
dollar spend on company's share, investor will
be more interested to invest in Pan Pacific
because they have a higher dividend yield
157. Pan Pacific Income Statement
Pan Pacific notes to the financial statements
158. Net Asset Backing per Share
• As compared to 2007, there is a decrease in net asset backing
per share
– Due to the drop in shareholder equity
– Drop in reserve as a result of revaluation loss
• Accounting value for each ordinary shares issued decrease
2007 2008
Total Shareholder’
Equity
829,786 767,271
Number of ordinary
shares
600,000 600,000
Net asset backing
per share
1.38297 1.27879
160. Net Asset Backing per Share
(Shangri-la)
• Shangri-la has an increase in its accounting
value for each ordinary share
2007 2008
Net asset backing
per share
2.09626 2.11959
161. In Summary
• Higher than Pan Pacific
• Investors will be more willing to invest in
Shangri-la because the amount they pay per
shares earns them higher accounting value
163. P/B Ratio
(Pan Pacific)
• the ratio < 1 implies that the hotel is actually
worth less than its cost.
2007 2008
Share price 1.75 1.1
Net asset backing per
share
1.38297 1.27879
P/B ratio 1.26539 0.86018
164. P/B Ratio
(Shangri-la)
• the ratio < 1 implies that the hotel is actually
worth less than it cost.
2007 2008
Share price 4.4448 1.13832
Net asset backing per
share
2.09626 2.11959
P/B ratio 2.12034 0.53705
165. In Summary
• Both have their shares worth lesser than its
cost
• Even though their P/E decrease, Pan Pacific's
P/B is still slightly higher than Shangri-la's
166. Is the current stock price attractive for
investors?
• Yes
• Higher dividend yield as compared to Shangri-
La
• The possible future growth prospects
• Might generate more future income
171. Strengths
• 4 key areas:
– Panther System
– Brand Image
– Member of Global Hotel Alliance
– Location
• Boost investors’ confidence on this share
which will have direct impact on the share
price.
172. Weaknesses
• Smaller global coverage
• Strength instead of weakness
– Share price will continue to grow smoothly and
not fluctuate much.
173. Opportunities
• Favorable to Pan Pacific due to 3 factors:
- Surge in tourist arrival
- Venue for Global Events
- Computer Reservation Systems
• Definite and will contribute to Pan Pacific’s
future growth prospect
174. Threats
• 3 potential threats:
- Hotel staffs lured by IRs
- Risk of terrorist attack
- Pandemic issues
• Affect the whole hotel industry
• For only a period of time
• Slowly regain its position
177. Profitability
• Still making profits through tough times:
– Ability to keep cost low
– Despite downturn
• May seems inadequate, however, it is
sustainable.
178. Investment Strategy
• Style:
– Conservative
– Prudent
– Pragmatic
• Investing in China
• Upgrading and expanding current hotels
179. Financial Leverage
• Lower risk of insolvency
• Relying more on equity as opposed to debt
• Able to meet interest obligations as and when
it falls due (9 times)
• Unstable operating cash flows
• Low interest expense
• High interest coverage
181. Liquidity
• Health status: Not favorable
• Fast inventory and accounts receivable
turnover
• Need:
– New bank loan
– New funds from issuance of shares
182. Dividend Yield
• Growing trend over the years since 2003 to 2008
for the amount of dividend paid per ordinary
share
• Paying out more dividends even though their
share price decreased
• Dividend paid per share is the amount of revenue
earned
• Alternative investment appears to be more
attractive
• Expected growth prospects will cause dividend
yield and capital gain to increase
184. Alternative Investments
• Alternative investment appears to be less attractive
as compared to dividend yield of 4.5%
• However, alternative investment yield are constant
whereas share price is more unstable and is
subjected to fluctuation
Type of Instrument Yield Per Annum %
Treasury Bills 0.41
Fixed Deposit 0.175
185. P/E Ratio
• Increase in P/E ratio from 2007 to 2008
• Hotel industries are affected by Economic
crisis
• Pan Pacific amid crisis producing a 8.3 P/E
• Reflects expectation of future growth
186. P/B Ratio
• Decrease from 2007 to 2008
• Share price was unstable and the crisis
affected the whole industry
• One of the hotels higher ratio for the year
• Recovering from the economy crisis at a fairly
fast pace
188. Assumptions
1) Exchange rate
• USD:
Year ended 2007- 1 USD: 1.4457SGD
Year ended 2008- 1USD: 1.4419SGD
• HKD:
Year ended 2007- 1HKD: 0.1852SGD
Year ended 2008- 1HKD: 0.1860SGD
189. Assumptions
2) Cost of Goods Sold (COGS)
• Cost of Goods Sold constitute Repair and
Maintenance; Advertising and Promotion; Employees
Compensation; Heat, Light and Power
3) Net Asset Backing Per Share
• The ratio assumes that the Pan Pacific realises all its
assets and liabilities to distribute to individual
shareholders.
190. Limitations for Ratio Analysis
1) Earnings Per Share
• Does not show how much is paid out as dividends
and how much is retained in Pan Pacific.
2 ) Price Earning Ratio
• The historical earnings used for computation may not
reflect future earnings especially if there are large
changes going on in the hotel industry.
• Market prices can move based purely on rumour and
speculation.
191. Limitations for Ratio Analysis
3) Financial Reporting Standard
• Pan Pacific’s financial statements were prepared in
accordance with Singapore Financial Reporting
Standard and Shangri-la’s financial statements were
prepared in accordance with Hong Kong Financial
Reporting Standard.
• The differences between the 2 countries Financial
Reporting Standard might cause comparisons
between figures misleading.
192. Limitations for Ratio Analysis
4) Inventory Policy
• Pan Pacific adopted First-In-First-Out
• Shangri-La adopted Weighted-Average
• A difference in inventory policy will subject to the
stocks in both companies to be accounted differently.
5) Currency translation
• For Pan Pacific, the financial statements are
presented in Singapore Dollars whereas for Shangri-
la
193. Limitations for Ratio Analysis
6) Insufficient Information
As some information are not disclosed in the
financial statements, the data that are needed to do
comparisons are not accurate.
• Example 1: Cost of goods sold
– Does not have a detailed list of what constitute
the cost of sales.
• Example 2: Revenue
– Breakdown of sales is unknown to aid in the
analysis of Pan Pacific’s main source of income.
194. Limitations for Ratio Analysis
7) Distorted Historical Data
Ratios that have been calculated using historical data
might be distorted due to the current effects of inflation.
8) Economy Condition
As the economy improves, the figures from the financial
statements might not be accurate.
9) Companies Difference
Due to the difference in size of companies and financial
structures, comparisons made might not reflect the true
status of the company with its competitions.
195. Limitations for Ratio Analysis
10) Year-End Figures
As the year-end figures are used for ratio analysis
computation, it might not represent the financial
position of the company for the whole year.
11) Non Quantifiable items
Non Quantifiable items may not be reflected in the
ratios.
196. Ethical Issues
Window Dressing
• Possibility that Pan Pacific may manipulate year end
transactions to show better financial position in their
financial statements since data used for analysis are
obtained from there.
• Interim result analysis should be done to prevent
reliance on annual figures making window dressing
more difficult.
198. In the nutshell…
• Dividend yield
– Covering a stable level of 3-4%
• Capital gain
• Strengths
• Outlook of the industry
– Expected to cover another 2-3%
• Expectation of investment return is achievable.
199. However...
• Volatility of share:
– As of 27/01/10, transacted volume is 5
– During high time, transacted volume is about
1000
– Share is not liquid
• Pose a problem during cashing out
202. Conclusion
We do not encourage Ms Wanna Lui to buy hotel
industry shares.
Although Pan Pacific’s share is quite good judging
from its dividend yield of 4.5% plus its expected
capital gain, it is not very volatile due to the low
volume of daily transactions. Hence, even if
there is a profit gain on the shares, Ms Wanna Lui
would not be able to cash out quickly.
In conclusion, if Ms Wanna Lui does not expect a
quick cash out, she can consider buying Pan
Pacific shares.
Goods and Services
As people travel for a variety of reasons, including for vacations, business and visits to friends and relatives. For many of these travelers, hotels will be mainly where they will stay while they are out of town. However for others, hotels may be more than just a place to stay, hotels can even be destinations too. Some examples are resort hotels and casino hotels.
Hotel and other accommodations are as different as the many family and business travelers they accommodate. This industry includes all types of lodging from luxurious five-star hotels to youth hostels and even recreational vehicle parks. In 2008, 64,300 establishments provided accommodations to suit many different needs and budget.
Hotels and motels comprise the majority of establishments in the industry and are generally classified as offering either full-service or limited service. The largest hotels often have banquet rooms, exhibit halls and spacious ballrooms to accommodate convention, business meetings, wedding receptions and other social gathering. Hotels can also be categorized based on a distinguishing feature or service provided by the hotel.
Industry Organization
In recent years, the hotel industry has been dominated by a few large national hotel chains. To most travelers, familiar chain establishments represent dependability and quality at predictable rates. Most hotels recognize the importance of brand loyalty to guests and have expanded the range of lodging options offered under one corporate name to include a full range of hotels from limited-service, economy-type hotels to luxury inns. Increasingly, hotel chains are moving away from owning properties to managing them. As part of a chain, individual hotels can participate in the company’s national reservations service or incentive program, thereby appearing to belong to a larger enterprise.
For those who prefer more personalized service and a unique experience, boutique hotels are becoming more popular. These smaller hotels are generally found in urban locations and provide patrons good service and more distinctive décor and food selection.
Recent developments
Increased competition among establishments in this industry has spurred many independently owned and operated hotels and other lodging places to join national or international reservation systems. This will allows travelers to make multiple reservations for lodging, airlines and car rentals with one telephone call or internet search. Nearly all hotel chains and many independent lodging facilities operate online reservation systems through the Internet and maintain Web sites that allow individuals to book rooms. Online marketing of properties is so popular with guests that many hotels promote themselves with elaborate websites and allow people to investigate availability and rates.
Brand and IP Management
In order to better facilitate Lifestyle and Hospitality companies’ expansion into Asia, Singapore possesses the robust brand management and marketing capabilities which is supported by a global talent pool and abundance of creative and media agencies. The extensive network of Avoidance of Double-Taxation Agreements (DTA) makes Singapore an ideal choice for Lifestyle and Hospitality companies to locate their IP management hub for the region.
City of Life
As a buzzing cosmopolitan city, Singapore is a key tourism hub in the Asia-Pacific region with many exciting developments such as the upcoming integrated resorts, a revamped retail scene, flagship stores and world-class lifestyle and sporting events all year round. This presents abundant opportunities for new Asian products and concepts to be test-bedded in Singapore before being rolled out to the rest of the region.
Nine of the world’s top fifteen International Hotel Groups have established their Asia-Headquarters in Singapore including Starwood, Hilton, Jumeirah, Four Seasons, Intercontinental, Accor, Marriott Vacation Club International.
Growing Consumer Market
Across the globe, the consumer market is burgeoning faster than ever before, due to unprecedented population growth, increasing urbanisation and greater consumer affluence. This is even more so in Asia, home to almost three billion people. Opportunities are abundant in the global consumer market1, which hit US$227 billion globally in 2005 and is due to reach US$265 billion in 2010. For consumer companies looking for a location to base their key activities in the region, there can be no better platform than Singapore.
Background of Company
Pan Pacific Hotels Group previously known as Hotel Plaza Limited (HPL) had proposed to change its name at an extra ordinary general meeting held on 28 April 2009. It is a listed hotel subsidiary of Singapore-listed UOL Group Limited, one of Asia’s established hotel and property companies with a diversified portfolio of investment and development properties.
Headquartered in Singapore, Pan Pacific Hotels Groups owns manages and/or markets over 30 hotels, resorts and serviced suited in Asia and North America including those under development. The Group consists of two acclaimed brands: Pan Pacific and ParkRoyal.
Pan Pacific is a leading brand in Asia and the Pacific Rim, situated in key cities of distinguished destinations. It has been recognized with prestigious global accolades for consistent delivery of luxurious accommodation, high quality amenities and service excellence. The Pan Pacific brand is synonymous with personalized care and encompasses a culture of subtleness, delicate service and attention to detail. Headquartered in Singapore, Pan Pacific Hotels and Resorts has a portfolio of 17 upscale hotels, resorts and serviced suites representing over 5,850 rooms in 10 countries across Asia and North America.
ParkRoyal is an upscale regional Asia Pacific brand with seven hotels and serviced residences in gateway cities and interesting locales. ParkRoyal is a brand started in Australia in 1962 and has established itself as a provider as a provider of quality, value and hospitality distinct to Asia with its excellent locations and up-to-date facilities. It offers hotels in Singapore, Malaysia, Myanmar and Vietnam that are located in the prime districts in Singapore, Kuala Lumpur, Penang and Yangon.
With the advantage of the locations of hotels near city centres, they are the preferred venues for business and social events. The hotels offer an extensive suite of meetings facilities and services. These meetings facilities include elegant and spacious ballrooms, smart function rooms and even poolside gazebos, catering to all kinds of seminars, meetings, conventions, banquets, cocktail and social gatherings. To complete the service, a dedicated and experienced team of professional event managers and meeting planners will provide assistances and ensure that everything operates smoothly, from initial organisation through to a successful final execution.
Along with the unique and characteristic appeal of the hotels, Pan Pacific Hotels Group also operates in two different lifestyle segments: spa operations and food and beverages services, mainly in Japan, Malaysia and Singapore.
St Gregory Spa, being the pioneer and market leader in the spa industry was established in Singapore in 1997. It is an integrated lifestyle management built on the unique four pillars of therapy, fitness, aesthetics and active-ageing, providing specialised therapies and traditional healing therapies ranging from Chinese Tui Na to Javanese massages and Ayurveda, coupled with advanced technologies and techniques from the United States and Europe.
Si Chuan Dou Hua Restaurant offers a fine dining experience with authentic cuisine complemented by elegant and contemporary décor. They also have master chefs serving up Sichuan, Cantonese, Hunan and Cantonese-Thai delicacies and tea-servers combining martial arts skills with gymnastics and dance movements to raise the traditional art of serving tea to a signature event.
History:
Pan Pacific Hotels & Resorts is a Singapore based company with hotels in Asia, the Pacific and North America. The core operating philosophy is “people make the difference”. This philosophy lies at the heart of the company’s culture since 34 years ago. Although many hotel companies are growing larger by the day, Pan Pacific believes that “small is beautiful” but does not mean that they do not believe in growth. Instead, they feel that having a balanced growth strategy is important to maintain cultural integrity. Examples are character, style and personality.
Pan Pacific Hotel Group offers several awards to employees to recognize their efforts in providing excellent services to customers. As different employees are dedicated to different departments in the hotel, unique awards are specially arranged to provide recognition to the selected few. An example of such a unique award would be the May Day Model Workers Award which was awarded to a Housekeeping Supervisor at Parkroyal Hotel.
History:
The first hotel formed by Robert Kuok was due to his interest into property and hotel development in 1971, with the first hotel situated in Singapore. The name, Shangri-La, was inspired by James Hilton's legendary novel Lost Horizon. A tranquil haven in the mountains of Tibet, Shangri-La cast a spell on all who resided there. Traders Hotel is launched in 1989 with the first located in Beijing.
The Shangri-La brand was only launched in 1981 when the second hotel was established in Kowloon. Shangri-La Hotels and Resorts was incorporated in 1982.
PANTHER System
PANTHER, a new central reservations and distribution system for Pan Pacific and ParkRoyal was launched on 24 February 2009. It is a new system designed to allow vast amounts of data flow with significant improvements to efficiency and productivity. In addition, PANTHER provides a single point of inventory control across hotel properties which prevents duplication of transactions across all reservations channels and ensures rate and inventory parity whilst improving transactional capabilities. It also allows greater operational synergy amongst the hotels, opening up in revenue opportunities and capturing more direct business at a lower transactional cost through the automation of information flow to both the internal and external customers. Customers will also enjoy greater personalization in their hotel experience through enhanced integration with the hotels’ customer relationship management database using PANTHER.
Member of Global Hotel Alliance (GHA)
Being part of this alliance, allow both Pan Pacific and ParkRoyal brand name to reach out to even an even wider audience globally and enjoy increased savings from economies of scale. Global Hotel Alliance was created in 2004 and is currently the world’s largest alliance of independent hotel groups. Its purpose is to offer greater choice and enhanced recognition to customer in a growing collection of hotels, managed by individual, regional brands, which are respected in their home markets for reflecting and respecting local traditions and culture through their hotels’ products and services.
Travellers will face challenges navigating the world and choosing the right hotel can be the differences between an average and a sensational trip. So by choosing a Global Hotel Alliance hotel means travellers can be sure that they will have a unique, local experience in an excellent four- or five-star hotel, while receiving consistent levels of services and recognition, regardless of their choices of hotel or destination. Moreover, hotels under the Alliance have made a commitment to recognize the members of each other’s guest recognition programmes delivering special benefits and preferential treatments in the entire Alliance hotel.
Location
Pan Pacific Singapore Hotel, with its proximity to the Central Business District, is located in the heart of Marina Bay, a shopping haven of over 500 shops and restaurants in three major shopping malls, namely Suntec City, Marina Square and Millenia Walk. The hotel offers direct access to the Singapore International Convention and Exhibition Centre, located within Suntec City via a sky bridge. In fact, this luxury hotel in the heart of Singapore, is walking distance from many historic landmarks, such as the Padang, stage to some of the most significant national events, the Cenotaph and the commemorative landing site of Sir Stamford Raffles - founder of modern Singapore.
Pan Pacific Singapore Hotel is 20 minutes from the Singapore Expo and Singapore's Changi Airport. It is also close to Singapore's historic, cultural and entertainment areas, such as CHIJMES, the Boat Quay, Clarke Quay, Robertson Walk and the new Esplanade - Theatres on the Bay.
Loyalty Programmes
Pan Pacific Privileges is Pan Pacific’s way of thanking their loyal customers. There are three programmes reflecting the different needs of their customers: Pan Pacific Privileges for Advocates, Pan Pacific Privileges for Bookers and Pan Pacific Privileges. Benefits such as priority reservations, complimentary breakfasts, airport transfers for stay and others are rewarded to advocates. Pan Pacific Privileges for Bookers is for professionals that make corporate bookings on behalf of organisations. Each booking allows one to accumulate points and exchange for a range of exciting rewards such as a bottle of premium wine, cakes from the Atrium Deli and many more. Dining at Pan Pacific can also earn one points for redemption of rewards. They include cash vouchers from Takashimaya, products from OSIM and others. Pan Pacific also has the Frequent Flyer Programmes in coordination with various airlines which customers are entitled to a certain amount of miles per qualifying stay. They can use these accumulated miles to redeem free tickets to other countries depending on the amount of miles needed for collection by different airlines. All these are introduced to reward customers for choosing Pan Pacific and also an invitation for customers to patronise them again in future.
What are the customer base, markets and brand image of the company?
Due to Pan Pacific Hotel Group’s diversification into the 4- and 5-star hotel market, the hotel’s customer base is the well-heeled and the value conscious travellers. The hotel’s market is therefore more focused in providing a luxurious accommodation for travellers who wishes to be pampered.
The group has maintained a good brand image over the years with many awards and accolades under their name:
2009, Top in Q3 2009 Hospitality Index by Market Metrix (MMHI)
2008, Overall Winner and Winner in Luxury Hotels segment, Annual Market Metrix Hospitality Index (MMHI)
Top 25 hotel companies demonstrating social responsibility by Conde Nast Traveller magazine
Pan Pacific Singapore:
2007 - 2009, World's Leading Business Hotel, World Travel Awards
2006 - 2009, Asia’s Leading Business Hotel, World Travel Awards
2006, Top 10 Singapore Hotels List, Condé Nast Traveler Annual Gold List
2004 and 2005, Top 50 Asian Hotels, Condé Nast Traveler Readers’ Choice Awards
2001, Top 3 Hotels in Singapore, Premier Travel Awards for Excellence
With various privileges programmes reflecting the different needs of our customers, Pan Pacific Privileges is part of the ongoing efforts to build a sense of brand loyalty by providing additional reasons for frequent travellers to choose Pan Pacific for their hotel accommodation needs.
Emphasis have been placed on green movements, the Group is not lagging behind. Brands under the Group have been active in going green. For example, Pan Pacific hotels around the world and ParkRoyal on Beach Road, Singapore had pledged support for Earth Hour 2009 by turning off their lights partially for one hour. Furthermore, ParkRoyal on Beach Road has initiative that will give 20% discount off the bill if customers are willing to have their bed linen and towels changed every alternate day, this will save on resources needed for washing them. All these initiatives will lift up the brand image of the Group.
Being socially responsible by giving back to the local communities that its hotel operates in will also bring up the brand image. Respecting and honouring the local heritages as well as coming up with special scheme that will benefit the locals are some of the ways the Group can practice corporate social responsibility. In hand with United Nations Children’s Fund, Youth Career Development Program was first launched in Thailand in 1995 and has since expanded to Bangladesh, Manila, and Jakarta. This programme is designed to provide innovative educational and vocational training to disadvantaged youth who may otherwise be engulfed in crime, prostitution, drugs, exploitation, abuse, and deprivation. Every year hundreds of youth participated in the programme, they have benefitted as it increases their employment opportunities.
What is the quality of products of the company?
During the years, the group had won several awards as a proof of providing the best in terms of service and food to customers. The lists of awards are as followed:
2009, Top in customer satisfaction measured by Q2 2009 Market Metrix Hospitality Index (MMHI)
Pan Pacific Singapore
2006, Singapore's Top Restaurants - Keyaki and Hai Tien Lo, Wine & Dine
2006, Singapore Best Restaurants - Keyaki and Hai Tien Lo, Singapore Tatler
2002 and 2003, Best Japanese Restaurant in Asia - Keyaki, Hospitality Asia
2002, Awarded 2nd Prize in Deluxe Hotel Rating, Official Hotel Guide
Singapore is one of the top choices for businesses due to its low operational risk which relates to natural disaster, terrorist attack and political uproar. This is vital for business continuity as any of the above mention situations may disrupt the operations of Pan Pacific. The geographic location of Singapore makes this island free from natural disaster; as such occurrence will cause damages to the company’s physical assets. Government places strong emphasis on exterminating terrorism in Singapore, it has been proven effective through educating the public on the consequences of a terror attack and increasing the level of security in potentially high threat areas. Public awareness on terrorism had gone up as a result. Singapore is politically stable; the government ensures no riot and uproar will happen in Singapore which will bring detrimental to its economy, particularly in the tourism sector as it is one of Singapore’s main industries. Therefore, the operational risk faced when doing business in Singapore is relatively low.
As compared to Shangri-La, they have a hotel operating in Sentosa called Rasa Sentosa Resort. With that, they are able to provide accommodation to travellers who are looking for a tropical getaway. Therefore they have a wider customer base as compared to the group.
Shangri-La Hotel has hotels over 22 countries whereas Pan Pacific Hotel has hotels located in only 10 countries. In addition, Traders Hotel has hotels over 6 countries whereas Parkroyal has hotels only over 4 countries. This gave Shangri-La Hotel and Resort a big advantage over Pan Pacific Hotel Group for they serve a wider market.
Singapore Tourism Board (STB) announced the growth in Singapore’s visitor arrival, for the year in November from a year earlier, to be the highest on December 2009 reaching 8.4 per cent. Apart from that, there has been an increase in visitors from Germany, China and Australia due to the 2009 ‘Reasons to enjoy Singapore’ campaign. This has also causes a rose in hotel room occupancy rate of 3.8 per cent. Statistic has also shown that tourist spent more time in Singapore during November leading to the first growth in 2009 for visitor-days. Singapore has also been making effort to reduce its reliance on manufacturing by commencing an S$500 million project, International Cruise Terminal, in October 2009 with a forecast visitor of arrivals to reach 17 million annually by 2015 as well as two multi-billion-dollar casino-resorts which are scheduled to open in 2010. With this expected increase in visitor arrival and visitors-days, hotels are likely to experience a higher occupancy rate in the future.
Although there are new and attractive attractions, as the IRs are new, prices of room rates will be higher than other hotels because there will be many customers “fighting” to have a room there. The IRs will definitely help to bring in many tourists and this would be a good time for other hotels to come up with an attractive room rates to bring in those customers who are either unable to get a room at the IRs, or find that the prices are too high for their budget. In addition, Pan Pacific hotel gets to benefit as it is located near to the upcoming IRs.
Expecting an increase in tourist by 8.4 per cent, travelers will have a wider choice for room options in 2010. In response to this surge in visitor arrivals, to prevent severe room crunch happened during previous tourism peak in 2008, hotels are beginning to raise their hotel room supply. For instance, Marina Bay Sands, The Fullerton Heritage, Resorts World will be injecting a total of more than 4000 rooms to the existing 44000 in all classes of hotel to meet the expecting increasing demand in 2010.
Singapore is a venue for global events. These are the events that attracts tourist and is seen as an opportunity for the hotel industry. For F1 race, hotels that could oversee the race track would come up with packages for people to book so that they can witness F1 race in the comfort of their hotel rooms.
It was predicted that hotel rates in India will rise annually by 25% while occupancy rate by 80% next year. The reason for that is due to the shortage of hotel rooms across India. Due to the high growth in information technology, retail, real estate and telecom sectors in the country, there is an increase in demand for hotel rooms. India has been rank the fourth most preferred travel destination and top five destinations out of 167 countries. Besides that, the rising stock market and new business opportunities as well as price wars stirred up by the low cost airlines have made India a favourable country for both the foreign investors and domestic tourists.
To improve business prospects, the government has played a part by investing in tourism infrastructure to expand Indian hotel industry. Such investment includes upgrading of national highway, 28 regional airports, privatization and expanding airport in Delhi and Mumbai. Removed of inland air travel tax by 15% and restrictions relating to frequency and size of aircraft have also been made so as to enhance travel and tourism. This growing opportunity in India will be beneficial for hotel to expand their sources of income by diversifying their business into India’s hotel industry.
India, a potential country for hotel industry, has attracted a lot of investments from Aman Resorts, Four Seasons and Shangri-la hotel. For instance, Shangri-la hotel is expecting its completion of 3 hotels in India namely Shangri-La Hotel, Mumbai, Palm Retreat Shangri-La, Bangalore and Shangri-La Hotel, Bangalore respectively in the fourth quarter of 2010 and the rest in 2011. Apart from these international majors, some of the impending competitor in India hotel industry will be Carlson Group and the Marriott chain.
Technology has advanced and there is no longer a need to call a hotel to arrange for hotel rooms. Instead, hotels have started to adopt the computer reservation systems to allow customer to have direct control over the price and quality of a trip by making hotel rooms reservation online.
Adoption of the Computer Reservation Systems has become a major trend in the hotel industry. Most hotels have created websites to provide online reservation to enhance tourist travel experience together with offers and promotions. An example will be Shangri-la Hotel Singapore. CustomStay online booking service by Shangri-la Hotel Singapore allows travelers to have the flexibility to tailor their hotel experience to their needs. When booking at Best Available Rates, travelers will be entitled to enjoy savings from a wide range of services available for selection.
Meritus Hotels & Resorts in Singapore have networked with First-of-its-Kind Wireless Bridge solution powered by Cisco Systems. The main purpose of this is to allow centralization of hotel operations such as computer system, data consolidation and purchasing to enhance operational efficiency. The company believes that by doing so, it could build on the foundation for other new technologies in call centers, e-commerce and other IT initiatives.
Investment in construction of hotel in India is capital intensive due to the high cost of land. The absence of incentives leading to a mismatch of demand and supply have caused average hotel room rate to gone up to 3 times the original price. This rate may be affordable for business travelers however this is going to be true for the leisure travelers. Hotels should try to avoid this to avoid single customer reliance.
With the 2 upcoming integrated resorts, there have been reports that quite a number of hotel staffs are resigning their current jobs to join the integrated resorts instead. This would see a decrease in number of staffs in these hotels as the integrated resorts are only recruiting people with experience. However, some hotels have been coming up with attractive offers to keep their current staffs to ensure that their manpower would not be affected and not to mention, people with relevant experience would not be easily available for hire.
12 sites were made available for hotel development and some competitors are building more hotels in Singapore in order to meet the growing demands from tourists and businessmen. Especially when Singapore is expecting a lot of tourists coming in once the IRs are completed and this would mean more hotel rooms are required. One of the competitors who have had their hotel opened is the six-star St. Regis Singapore.
Bombing incident in Mumbai 08
Ritz-Calton hotel & Marriot Hotel in Jakarta 09
A clear intent that terrorists see hotels as one of the “soft” targets and would continue to aim their attacks towards hotels. This has caused a negative impact on the hotel industry. Nowadays, tourists do include the security of the hotel as one of their considering factor when searching a hotel for their leisure trip. Those hotels who do not improve their security would see a decrease in customers because in the eyes of the tourists, it is a very important factor as their lives are at stake and they would never take the risk.
Looking back to the Mumbai incident in 2008, there have been many changes made to the industry in Singapore with respect to hotel security. As there have been numerous terrorist attacks on hotels reported recently like the Jakarta hotel bombing, there have been a step up in awareness in the industry ever since. Hotel staffs are made to undergo training on what should be done if there was an attack. With regards to the Mumbai attack, many lives were saved because the hotel staffs knew exactly how to react at that critical point of time. Some of the staffs even sacrificed their lives in order to save others. This has taught many the importance of educating the staffs not only what is required in their job scope but also in the security aspects.
After numerous reports on hotel bombings in Jakarta and Mumbai, a new set of Singapore Standards for hotel security namely SS 545, has been developed to acts as a guidelines to help hotels plan their security. SS 545 is the basic requirements that hotels should adopt to ensure safety against crime and terrorism. Examples are installation of security equipments and training staffs both security and non-security personnel.
Many hotels in Singapore have adopted the Singapore Standards for hotel security as a preventive measure against attacks and crimes. Shangri-la Hotel is one of the hotels which have followed closely to the standards to ensure optimum safety to their customers as it is considered as their top priority. Some of the security measures implemented are that security staffs are thoroughly trained to deal with any emergencies, hotel is equipped with the latest closed circuit television and recording technology (CCTV) and there is comprehensive security audits conducted regularly.
When there is a pandemic outbreak, fear will be instilled in the people’s heart, this will bring the tourism industry to a standstill as people avoid travelling to infected countries. Resulting in a decline in tourists.
Of the $25,066,000 (9%) increase in revenue, Singapore’s operations contribute $16,132,000 ($99,980,000 - $83,848,000) 64% of the revenue increased. Other than the monetarily increase in amount, under geographical segment, we realized that Singapore’s operations also contribute a bigger share of the total revenue by an increase of 2.9 percentage point.
This can be seen from a few factors:
- Pan Pacific Singapore further expand their business by setting up Pan Pacific Orchard in 1st February 2008, this increases their rooms available, which further increases their revenue.
- Singapore had its first Formula 1 event held in the year 2008, this had created a hype that the demand of hotels nearing the track sore. Room rates during the race also increase by 20%. Pan Pacific having a hotel at the race premise got an advantage by providing customers the chance to view the race from their hotel.
- With the continuation of privilege program set to reward customers, the group is able to attract new and old customers which provide a stable increase in income.
- Although the economy was on the downside, the impact of it was not greatly felt by the people; hence they continued to spend which explain the increase in revenue.
From the Revenue Contribution chart, we can see that Shangri-La do not derive most of its income from Singapore.
The reason for the dip was not related to changes of the operating expense, which is needed to support additional operational activities, for example, new hotel in Orchard.
The property actually had a valuation gain of $49,267 for the previous year.
By ignoring valuation gain/loss,Pan pacific will have a net profit of $62,262,000. (refer to slide 24 for figures)
Hence NPM will be 19.8%
Shangri-la will have a net profit of $266,382,000.(refer to slide 26 for figures)
Hence NPM will be 19.6%
This point is further proven that Pan Pacific net cash generated from daily operations shows a very healthy figure. (Cash Flow Statement)
In the hotel industry, customers make payment for the services provided by the hotel before checking-out, this implies that cash is received on a daily basis
In Singapore at Upper Pickering Street, there is currently a development that is constructing of 365 rooms and an office block which includes 44 SOHO(small-office-home-office) units.
In order to give the hotel in China a more competitive edge, the hotel refurbished 131 of its existing rooms from December 2007 to April 2008. There was also a construction of a new wing with 99 luxury guestrooms and this was completed in December 2008. The public area of this hotel was also upgraded and this commenced in November 2008 and was expected to be completed in February 2009.
In Parkroyal Penang, there were works going on to convert 31 existing rooms into 16 bigger rooms, this commenced in November 2007 and has been completed in May 2008.
For Shangri-la, many hotels in China are also under development, most of it will be opening in the mid or late 2009. Two hotels in Philippines are also going through developing and is expected to open for business latest by 2010. The hotel in Maldives is currently in the design and planning stage and will be expected to be completed by late 2011. In France, the hotel is still under development and is expected to be completed by early 2010.
Although Pan Pacific does not have as much property under development as compared to Shangri-la, but when we compared to size of the two company, Pan Pacific is investing enough for its company size. Pan Pacific has been constantly upgrading its hotels to keep up with competition. Expansion has also been made to existing hotels, some hotel’s public area have also been upgraded to give customers a more sophisticated feeling. The expansion, development and upgrading that is currently going on will decrease the fixed asset turnover for the next few years however when these works are completed, future profitability will be safeguarded.
Table Pt 4: Opportunities to borrow a loan at a reduced interest rate due to the downturn.
The major component of Current Assets that suffered a substantiate drop is Cash and Bank Balances. This contributed the great drop in Current Assets.
Not much loan was taken and no new shares were given to support the developments
There is going concern issue as pan pacific may not be able to pay off their current obligations when they fall due.
The screenshot suggest that the company is careful with securing of new loans as the amount of proceeds from borrowings is just slightly more than the amount of repayment of borrowings.
SL mode of operations is similar with PP and even more aggressive than PP, however, they are able to maintain a healthy working capital. This can be seen that they have actually acquired more loans. Biggest increase seen is the bank loans that will mature between 1 to 2 years and their movement of issuing right shares, which increase their cash flow by 644m.
This slower turnover is also detrimental to the PP cashflow as the company is not able to convert sales to cash quickly.
However, an average collection period of 30 days is a typical industry standard which considered quite good.
But SL credit control got better, their average collection period decrease greatly.
However this may not be good as restrictive credit control may not be sustainable.
We have a more relax credit control
Not much different between the 2 years
But SL credit control got better, their average collection period decrease greatly
However this may not be good as restrictive credit control may not be sustainable
Therefore, if PP faces no problem with the current credit control, they should not try to change it too.
This slower turnover is also detrimental to the PP cashflow as the company is not able to convert sales to cash quickly.
Increase in gross revenue for hotel ownership meaning more customers entering and staying over at our hotel therefore the increase demand for in-house f&b services. Furthermore, our restaurant had won various awards which had gained recognition and privilege programmes which rewards diners with claimable points. All these factors resulted in a higher cost of goods sold as more units of f&b is produced.
The decrease in ending inventory can translate to the management effectiveness in managing the inventories to prevent over buying that will lead to obsolescence.
A faster turnover increase cash flows and reduce the need of warehousing and other related costs. It is important because the more times inventory can be turned in a given operating cycle, the greater the profit.
High inventory turnover may not be a good thing. Maybe whenever company restock, they buy in small quantities, therefore they have to restock frequently, and this result in ineffective buying as PP may not be able to benefit from bulk purchase discount.
However, considering the face that inventory for F&B is perishable, average age of inventory of 6.7 days is considered good as it will ensure the freshness of the inventory.
We can infer that they are trying to benefit from bulk purchases, however, their supplies exceeded demand therefore indicating weak inventory control which might lead to obsolescence. This is especially important because food is perishable.
Currently the company’s liquidity position is not very healthy. As most of our cash is being tied up in new development, which has yet to generate profits, it has drained much of our net working capital. This poses a going concern issue as the company has insufficient cash on hand to pay off current obligations when they fall due. Despite having a weaker liquidity position, the company is able to support its daily operations with quick inventory turnover and a stable account receivable turnover which indicates that the company has a good cash conversion cycle. Hence,
In order to sustain its operations in the short and medium term, the company need to seek ways to secure new funds which will ease the company’s cashflow (i.e. Bank loans and issuing of share capital)
Earnings per share in 2007 will be more attractive to the investors. However comparing both hotel groups, Shangri-la's share will be more attractive.
Point4: expanding its hotel portfolio aggressively in the key markets of China, Southeast Asia, North America and Australia
By ignoring the impairment loss of 37 million, Pan Pacific P/E Ratio will be 13.5, similar with Shangri-La P/E Ratio.
Prices are in HKD
Both the Dow Jones Industry Index and Straits Time Index had fell shapely during the 2nd quarter of the year 2008. Therefore, it can explain that both the hotel companies’ share had taken a dip as it is a common trend.
Although the weighted average number of ordinary shares is 400,548 for year 2007, the amount of 600,000 shares was used at the calculation of Net Asset Backing per Share because the amount of shares captured as at year end 2007 was 600,000 shares.
Is the current stock price attractive for investors?
Yes it is attractive for investors even though it may seem that paying a higher price for the shares of Pan Pacific is unfavourable. Although the shares of Pan Pacific are worth lesser than its cost and the accounting value for each ordinary share issued is low, considering the higher dividend yield as compared to Shangri-la and the possible future growth prospects of Pan-pacific, it should be taken into consideration that Pan pacific might generate more future income. It is possible for the investors to buy the shares provided they are willing to take the high risk. The price investors will pay for common stock is a function of their expectation of future profitability.
Strengths
Panther System
Pan Pacific itself is able to come out with a system that is able to capture a wider audience as well as saving cost. This prove that they are capable to come up with means to synergize their operations altogether. Furthermore, it shows that the company consists of a competent group of management which is able to adapt to the fast changing economy.
Brand Image
Constantly topping the charts and gaining recognition as the leading hotel in the world, this will boost investors’ confidence on this share which will have direct impact on the share price.
Member of Global Hotel Alliance (GHA)
Being the member of the alliance, it opens up the opportunity for new cooperation between hotels under the alliance. There can be an exchange of expertise and resources between hotels which will result in economics of scales.
Location
Pan Pacific is located at the heart of Marina Bay and also near to the Central Business District. With the opening of the IRs, the tourism sector in Singapore will definitely improve and the company will have an advantage compared to other hotels given its location, hence be able to obtain most of the market shares.
Although, currently Pan Pacific have a smaller footprint as compared to other larger hotel chains, the company believes that by having a solid foundation, they can grow steadily while maintaining a balanced growth strategy. Moreover, with a smaller footprint, the global impact felt by the company will also be greatly minimized. Therefore, it can be seen as a strength of the company instead of weakness for investors as the share price of the company will continue to grow smoothly and not fluctuate much.
Opportunities
The current and future hotel industry will be favourable to Pan Pacific due to 3 factors: (Such as)
Surge in tourist arrival - There are several major projects taking place in Singapore such as S$500 million project, International Cruise Terminal in October 2009 and the 2 upcoming IRs. With the expected increase in tourist arrival, the number of accommodations will increase which is beneficial to Pan Pacific.
Venue for Global Events - Due to Pan Pacific’s strategic location, it will be one of the top few choices for tourist because the events are usually held around the area.
Computer Reservation Systems - Being a growing trend in the hotel industry, Pan Pacific has to stay competitive to enhance customers’ accessibility.
These opportunities are definite and will contribute to Pan Pacific’s future growth prospect.
Threats
There are 3 potential threats that Pan Pacific may be facing and they are :
Hotel staffs lured by IRs, risk of terrorist attack and pandemic issues. Since these inevitable threats cannot be controlled, they will affect the whole hotel industry for only a period of time where after, hotels will slowly regain its position.
Profitability
The financial crisis had slow down the growth of the tourism industry. However, Pan Pacific is still able to generate a net profit, through effective ways of managing cost though there is an expansion of operations. The profits of the company had been greatly affected due to the measures taken in response to the crisis, which is to create impair charges to their ongoing developments. Hence, it seems that the profit of the company is inadequate. However, by ignoring such exceptional items, the profit made is still sustainable.
Investment strategy
Pan Pacific is having a very conservative, prudent and pragmatic investment strategy. They choose to invest in China as they see potential growth opportunities in the future years. In additional, they are constantly upgrading and expanding their current hotels to cater to growing demands that is foreseen. Although the actions taken by the company created a drop in the company’s fixed asset turnover, it is justifiable as they are able to generate future profits.
Financial Leverage
Pan Pacific has a lower risk of insolvency by adopting a conservative financing strategy of relying more on equity as opposed to debt. Relying more on equity financing, Pan Pacific will incurred a higher cost of borrowing. As hotel industry is predictable, Pan Pacific would be able to meet interest obligations as and when it falls due since their interest coverage for 2008 is at 9 times. Although Pan Pacific is likely to experience unstable operating cash flows, they still managed to have low interest expense over the 2yrs which has caused a relatively high interest coverage. Investors should have no worries about insolvency which will affect the dividends payout and capital gain.
Liquidity
Pan Pacific had suffered a bad liquidity position as most cash is tied up in new developments. However, the company’s fast inventory turnover and stable accounts receivable is able to quickly convert services into cash which is sufficient to support its operations. The situation can be easily overcome by securing new bank loans or issue dividends to obtain new funds to ease the company’s tight cash flow.
Dividend yield
There is a growing trend over the years since 2003 to 2008 for the amount of dividend paid per ordinary share. Pan Pacific is still paying out more dividends even though their share price decreased. However, the amount of dividend paid per share is not directly proportional to share price. It is determined by the amount of revenue earned and Pan Pacific has an increase in it. Comparing with alternative investment such as Treasury bill, earning at a rate of 0.4% per annum appears to be more attractive than the possible dividend yield of shares. However, this alone will not achieve Wanna Lui’s goal to earn investment return of 5%. On the other hand, with the expected growth prospects due to developments, IRs and economic rising, not only dividend yield is expected to continue increasing, but there will also be an increase in capital gain due to the rise in share price. These 2 factors will be able to earn Wanna Lui her desire amount of return.
P/E Ratio
The increase in P/E ratio from 2007 to 2008 may indicate that there is expectation of future growth and earnings or Pan Pacific has overvalued their stock price, depending on the investor’s perception and market settlement. Economic crisis struck in 2008 is the reason behind the magnitude of increase in P/E. As all the hotels in the hotel industries are affected by the crisis , factoring out that influence on P/E, Pan Pacific is still having a 8.3 P/E. This shows the P/E is truer to reflect the future growth of the hotel rather than an overvaluation of stock price. Growing company will be favourable for Wanna Lui in achieving her goals of percentage of investment returns.
P/B Ratio
The comparison of a stock’s market value to the book value of hotels in the hotel industry has seen a decrease from 2007 to 2008. This could be due to the economy crisis which took place in 2008. At that time, the share price was unstable and the crisis affected the whole industry. However, Pan Pacific’s ratio is noted as one of the hotels higher ratio for the year. This shows that Pan Pacific is recovering from the economy crisis at a fairly fast pace and thus attract more investors to invest under them.
At the same period of time, top volume shares are trading at volume of 7,000 to 236,000.
At the same period of time, top volume shares are trading at volume of 7,000 to 236,000.