Is Web 2.0 a Threat to Legal Knowledge? -- Legal Services via the Internet
1. Is Web 2.0 a Threat
to Legal Knowledge? --
Legal Services via the Internet
by Connie Crosby
Crosby Group Consulting
for Legal IT 4.0
Montreal, April 26, 2010
2. “The market is
increasingly unlikely to tolerate
expensive lawyers for tasks...that
can equally or better be discharged
by less expert people, supported
by sophisticated systems and
processes.”
- Richard Susskind,
The End of Lawyers? (2008)
45. Selected Sources
• Connie Crosby, “Interview with FiredWithoutCause.com’s
Chilwin Cheng,” Slaw.com, August 31, 2009
http://www.slaw.ca/2009/08/31/interview-with-firedwithoutcause-coms-chilwin-cheng/
• Richard Susskind, The End of Lawyers? Rethinking the Nature of
Legal Services, Oxford, UK: Oxford University Press, 2008.
• Keith D. Swenson, The Nature of Knowledge Work, Process.gov
conference, Reston,VA, April 15, 2010.
http://www.slideshare.net/kswenson/the-nature-of-knowledge-work
46. Image Credits
• Feelin’ Professional 2” by lemon_drop http://www.sxc.hu/photo/
525103 - used under stock.xchng standard licensing
• “.|Unique|.” by clix http://www.sxc.hu/photo/923718 - used under
stock.xchng standard licensing
• “Emerging Beauty” by timsamoff on Flickr - used under Creative
Commons -
http://www.flickr.com/photos/timsamoff/106779233/
• “Blick auf Karlsbad - Karlovy Vary” by fleckchen - used under
Creative Commons - http://www.flickr.com/photos/
amanda63/4499939895/
• Image of business man used under standard stock.xchng license
http://www.sxc.hu