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WELCOME
             Blogging ROI

                      Douglas Karr
           VP, Blogging Evangelism




                Chantelle Flannery
          Client Success Marketing
BLOG SALES FUNNEL
 Search, Direct, Referrals

                             Understanding how readers find
         Visitors            and convert through your blog is
                             essential to your blogging
     Calls To Action         program. Every step is an
                             opportunity to measure and
         Leads /
          Cart
                             improve conversions. The result
                             will be an improved blogging
          Closes
                             return on investment.
CONVERSIONS
                             • Conversions every
 Search, Direct, Referrals
                               step of the way
                             • Primary focus so far
         Visitors
                               on CTA conversions or
                               click through rate
     Calls To Action
                             • Total value of
         Leads /
                               program in terms of $
          Cart                 is the most important
                               number to find
          Closes
YOUR AUDIENCE
                    • Content being found by
                      Search Engines
                    • Filling the funnel with
                      publicized content
                    • Search has the greatest
                      opportunity for influence
  Search, Direct,
    Referrals       Search Conversion Rate:
                      Content reader clicks
     Visitors         though to view the full
                      blog
VISITORS
             • Returning and new
  Visitors
               visitors to the blog read
  Calls To
               content to find answers
  Action       to their questions

             Click Conversion Rate:
                Reader takes the next
                step by clicking on a
                CTA
CALLS TO ACTION
              • Visitors who click on the
                CTA are taken to a unique
                landing page or shopping
                cart
              • Benefits are specific to
                the CTA and easy to
                follow
   Calls To
   Action     Lead Conversion Rate:
                Landing page is filled out
   Leads /      and submitted thus
    Cart        becoming a lead
LEADS / SHOPPING CART
  Leads /   • Leads gathered from
   Cart       the blog are put
              through the normal
  Closes      sales process
            • Tracking is kept in place
              to show where the lead
              originally came from

            Close Rate: The lead buys
              from you closing the
              buying cycle
KEY METRICS
 •   Conversion Rates (Search, Click, Lead, Close)
 •   Revenue Per Lead
 •   Average Customer Value or Average Deal Size
 •   Cost Per Lead
 •   Revenue Per Post
 •   Return on Marketing Investment
CONVERSION RATES
• A conversion rate (CTR) is
  a comparison of the              Click Through
  number of visitors that
  completed the path
  divided by the number of
                               =        Rate
                                   Visitor Count
  visitors who entered the
  path.

• Some industries measure
  the total number of closes
  divided by the total
  number of visitors.
        /outgoing/CTA_Name
REVENUE PER LEAD
                        • Divide your total new
                          business revenue by
                          your quantity of leads
                          and you find your
                          revenue per lead.
                        • Recognizing a value of
                          a lead is key to
                          recognizing the value
    Total New Revenue     of your blog for
=     Total New Leads
                          bringing in qualified
                          leads.
AVERAGE CUSTOMER
VALUE
                         • Divide your total new
                           business revenue by your
                           quantity of closes to find
                           your average customer
                           value.
                         • Average customer value is
                           important to monitor
                           whether the value of each
    Total New Revenue      close is increasing or
=     Total New Closes
                           decreasing over time.
                         • AKA Average Deal Size
COST PER LEAD
                           • Divide your total
                             marketing investment by
                             the total number of leads.
                           • Compare your blogging
                             program to your overall
                             marketing program.
                           • Your corporate blogging
                             strategy will typically

=   Marketing Investment

     Total New Leads
                             acquire qualified leads at
                             a fraction of the cost.
REVENUE PER POST
                          • Don’t have time to post?
                            Now you can calculate
                            how much NOT posting is
                            costing your business in
                            new revenue.
                          • If you don’t have revenue,
                            calculate the (close rate x
                            expected leads x average
     Total Blog Revenue
                            customer value) /
 =      Total Posts
                            expected posts.
RETURN ON INVESTMENT
               = TotalInvestment
                  Total
                        Revenue

             • ROMI = Return on
               Marketing Investment
             • Return on Marketing
               Investment is simply a
               ratio of the revenue
               produced divided by the
               marketing investment
               made over a specific
               period
             • ROMI increases as you
               increase keywords
               targeted, blog posts
               written, and time
CONVERSIONS
                  Search Results
                                            Search Conversion Rate

                     Visitors
                                       Click Conversion Rate

    Typical          Calls To
Conversion Rate      Action
                                    Lead Conversion Rate
                     Leads /
                      Cart
                                Close Conversion Rate
                     Closes
HOW TO IMPROVE
                   • Increase blog posting    • Publicize
         Search,
         Direct, • Increase Keywords          • Post titles
        Referrals
                                              • Relevance
                   • Increase blog posting
        Visitors   • Increase keywords


                   • Make more compelling CTAs
        Calls To   • Create variety of CTAs
        Action


                   • Improve landing pages    • Reward/Offer
        Leads /    • Specify benefits
         Cart


                   • How did customers find you?
         Closes    • Track every lead to close
KEYWORD BLOGS




• Targeting additional keywords with
  Compendium’s unique platform + consistent
  posting WILL result in additional traffic.
QUESTIONS

  Prove and improve blogging return on
              investment!

  http://www.compendiumblogware.com

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Calculating ROI on Blogging

  • 1. WELCOME Blogging ROI Douglas Karr VP, Blogging Evangelism Chantelle Flannery Client Success Marketing
  • 2. BLOG SALES FUNNEL Search, Direct, Referrals Understanding how readers find Visitors and convert through your blog is essential to your blogging Calls To Action program. Every step is an opportunity to measure and Leads / Cart improve conversions. The result will be an improved blogging Closes return on investment.
  • 3. CONVERSIONS • Conversions every Search, Direct, Referrals step of the way • Primary focus so far Visitors on CTA conversions or click through rate Calls To Action • Total value of Leads / program in terms of $ Cart is the most important number to find Closes
  • 4. YOUR AUDIENCE • Content being found by Search Engines • Filling the funnel with publicized content • Search has the greatest opportunity for influence Search, Direct, Referrals Search Conversion Rate: Content reader clicks Visitors though to view the full blog
  • 5. VISITORS • Returning and new Visitors visitors to the blog read Calls To content to find answers Action to their questions Click Conversion Rate: Reader takes the next step by clicking on a CTA
  • 6. CALLS TO ACTION • Visitors who click on the CTA are taken to a unique landing page or shopping cart • Benefits are specific to the CTA and easy to follow Calls To Action Lead Conversion Rate: Landing page is filled out Leads / and submitted thus Cart becoming a lead
  • 7. LEADS / SHOPPING CART Leads / • Leads gathered from Cart the blog are put through the normal Closes sales process • Tracking is kept in place to show where the lead originally came from Close Rate: The lead buys from you closing the buying cycle
  • 8. KEY METRICS • Conversion Rates (Search, Click, Lead, Close) • Revenue Per Lead • Average Customer Value or Average Deal Size • Cost Per Lead • Revenue Per Post • Return on Marketing Investment
  • 9. CONVERSION RATES • A conversion rate (CTR) is a comparison of the Click Through number of visitors that completed the path divided by the number of = Rate Visitor Count visitors who entered the path. • Some industries measure the total number of closes divided by the total number of visitors. /outgoing/CTA_Name
  • 10. REVENUE PER LEAD • Divide your total new business revenue by your quantity of leads and you find your revenue per lead. • Recognizing a value of a lead is key to recognizing the value Total New Revenue of your blog for = Total New Leads bringing in qualified leads.
  • 11. AVERAGE CUSTOMER VALUE • Divide your total new business revenue by your quantity of closes to find your average customer value. • Average customer value is important to monitor whether the value of each Total New Revenue close is increasing or = Total New Closes decreasing over time. • AKA Average Deal Size
  • 12. COST PER LEAD • Divide your total marketing investment by the total number of leads. • Compare your blogging program to your overall marketing program. • Your corporate blogging strategy will typically = Marketing Investment Total New Leads acquire qualified leads at a fraction of the cost.
  • 13. REVENUE PER POST • Don’t have time to post? Now you can calculate how much NOT posting is costing your business in new revenue. • If you don’t have revenue, calculate the (close rate x expected leads x average Total Blog Revenue customer value) / = Total Posts expected posts.
  • 14. RETURN ON INVESTMENT = TotalInvestment Total Revenue • ROMI = Return on Marketing Investment • Return on Marketing Investment is simply a ratio of the revenue produced divided by the marketing investment made over a specific period • ROMI increases as you increase keywords targeted, blog posts written, and time
  • 15. CONVERSIONS Search Results Search Conversion Rate Visitors Click Conversion Rate Typical Calls To Conversion Rate Action Lead Conversion Rate Leads / Cart Close Conversion Rate Closes
  • 16. HOW TO IMPROVE • Increase blog posting • Publicize Search, Direct, • Increase Keywords • Post titles Referrals • Relevance • Increase blog posting Visitors • Increase keywords • Make more compelling CTAs Calls To • Create variety of CTAs Action • Improve landing pages • Reward/Offer Leads / • Specify benefits Cart • How did customers find you? Closes • Track every lead to close
  • 17. KEYWORD BLOGS • Targeting additional keywords with Compendium’s unique platform + consistent posting WILL result in additional traffic.
  • 18. QUESTIONS Prove and improve blogging return on investment! http://www.compendiumblogware.com