1. (a div of Singha Singh Roy & Associates Private Ltd.) Company Profile

4. Services Voice-based: Outbound : Telemarketing, Lead Generation, Appointment Setting, Customer Response, Collection & Conference / Seminar. Inbound : Customer Service, Reservation, Help Desk & Technical Support. Non-voice based: Data processing, Reservations, Booking, Transaction monitoring etc.

5. Technology - Overview Domestic International

12. What drives us.. Commitment to Excellence World Class Service Quality Heritage World Class Service Commitment to Excellence ChoiceConnex shares the same commitment to excellence with our clients and employs the best people, process and technology to maintain the standards our customers have come to expect. World Class Service ChoiceConnex knows what it takes to deliver world class service and are proud to be sales partner for multiple clients in various part of the world. Heritage With each client, we immerse ourselves in the clients culture and view ourselves as a co-manager of the business and brand. This is reflected in everything we do. Quality We at ChoiceConnex commit ourselves to total customer satisfaction by providing best quality services in contact center by ensuring implementation, maintenance and continual improvement of a Quality Management System through training and empowerment of our employees and up gradation and absorption of appropriate technologies

13. Contacts ChoiceConnex: Raheja Arcade, Ground Floor Plot No. 61, Sector No. 11, CBD Belapur, New Mumbai 40 0614 Tel: 91-22-[27563524/25, 27565335] US Office: 13555 Automobile Blvd, Suite 530 Clearwater, Florida 33762 Tel : 727.571.3302 Cell : 727.348.7509 Kolkata BPO Facility: 46/31/1, Gariahat Road, Ballygunge New Market (AC), 3rd & 4th Floor, Kolkata - 700 029,India Phone # 2466-6768/9991/2461-7437 Contact Person: Pratik Dawda Mobile #: +91-9820103186 Office #: +91-22-27563524 / 5 Email: pratik.dawda@choiceconnex.com