2. CORPORATE PROFILE Executive Summary Mission Portfolio Service Offerings - Deliverables Why I-Care I-Care Blended Contact centers infrastructure Transition Training Quality Our Clientele Disaster Recovery Data Security
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4. Executive Summary (contd…. I-Care aims to - Expand its presence in I.T. enabled services such as Web/ Voice based Call Centers, IT/ Web enabled services, Resource and Management Services. Meticulous execution of quality and performance driven processes is the key factor that gives our strategic partners more than sufficient reasons to depend on us for their growth. This has fostered the growth of I-Care in this competitive business environment.
5. Mission To provide high quality end-to-end solutions to the BPO segment.
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8. Why I-Care Our ability to manage complex and integrated business processes, our unrelenting focus on quality combined with an offshore delivery platform; distinguish I-Care from competitors.
13. Quality The quality of reason, why organisations implement quality processes, makes the difference in the end result of quality. Sound’s complicated? Allow us to explain. Most common reason – Mere Client requirements Lesser common reason – Competitive pressure or because its fashionable to do so. Unfortunately the least common reason – Investment in quality, leads to bottom line gain. I-Care proudly states that this is the only reason that we implement and invest in quality improvement processes
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15. Our commitment to quality is not restricted to customer processes, it includes all the support functions as well.
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17. These are some of the brands used for our software and hardware support
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19. At I- Care International Group of Consultancy we would like to listen to our clients and give tailor made programs to suit their needs, wants and goals. With us, success has been a constant and will continue to be…….
