Web & Social Media Analytics Previous Year Question Paper.pdf
ITIL® INTERMEDIATE CAPABILITY STREAM
1. ITIL® Intermediate Capability
www.boosturskills.com
http://www.peoplecert.org/en/Training_Organizations/search_Exam_Centers/Pages/Search_Training_
Find Us @ Providers_Exam_Centers.aspx
2. www.boosturskills.com
Lets set up Framework
About ITIL®.
ITIL® Levels.
ITIL® Intermediate.
ITIL® Intermediate Capability
BOOSTurSKILLS Training Benefits.
Copyright BOOSTurSKILLS 2014
3. www.boosturskills.com
About ITIL®
Information Technology Infrastructure Library ITIL®
ITIL® (IT Infrastructure Library) Developed by the Cabinet Office, is the most widely
accepted approach to IT Service Management (ITSM).
The training program & certification designed to lead the participants to an internationally
recognized certification from the UK & AXELOS.
Provides the set of best practices from public private sectors world wide.
ITIL® is aligned with various international quality standards including ISO/IEC 20000.
ITIL® framework is intended to enhance the quality of IT service management
within your individual organization.
Copyright BOOSTurSKILLS 2014
5. www.boosturskills.com
ITIL® Intermediate
ITIL® Intermediate comprises of modular structure with different focus in each module
Two modules under Intermediate framework :
1–Service Lifecycle Module. (Focuses on broader management of ITIL® practice area)
2–Service Capability Module. (Focuses on intense, specialized, process-level knowledge in one or
more processes)
Lifecycle Module : Service Strategy, Service Design, Service Transition, Service Operation , Continual
Service Improvement.
Capability Module : Service Offerings & Agreements, Release Control & Validation, Operational Support
& Analysis, Planning Protection & Optimization.
Provide 4 credits in each module under capability & 3 credits in each module under lifecycle stream.
Copyright BOOSTurSKILLS 2014
6. www.boosturskills.com
ITIL® Intermediate -Capability
ITIL Intermediate Capability Module
Provides deep level of understanding of ITIL ®processes and roles, how they are implemented
and how they interact.
Helps candidate to gain the technical level of knowledge and skills required for detailed
execution and implementation of specific ITIL® processes.
Provide overall 16 credits under ITIL® Intermediate capability stream.
Copyright BOOSTurSKILLS 2014
7. www.boosturskills.com
BOOSTurSKILLS Training Benefits
Enhances knowledge from proven best practices in the delivery or support of IT
services.
Get trained by Trainers having more than 15 years of industry experience & become
well versed with quality IT service delivery.
Avail course ware in line with ITIL® – Framework, Version 2011.
Get exam guidance & project management tips from Subject Matter Experts(SME).
Be part of Domain Specific Professional network (ProNet) group & explore your
knowledge with latest updates.
Copyright BOOSTurSKILLS 2014
8. www.boosturskills.com
Preferred for
Release Manager
Security Administrator
IT Operations Manager
Database Administrator
Service delivery Manager.
Operation support team member.
Project Manager.
Program Manager.
Team Lead.
Functional Manager.
IT Manager.
Business continuity Manager
Copyright BOOSTurSKILLS 2014
9. www.boosturskills.com
Certification Eligibility Criteria
Education Background
Bachelor’s Degree or more
or global equivalent
university degree.
Pre requisite Certification
ITIL 2011 FOUNDATION
Certificate.
Project Management Education
Not Required
Experience:
Preferably TWO years of
experience in an IT
Service Management
environment.
Training
Attended Training from an
Registered affiliated training
Organization like
BOOSTurSKILLS
Copyright BOOSTurSKILLS 2014
10. For More updates & Training calendar Contact/Registers with us @
info@boosturskills.com
Contact us @
MOB: +91-9620189896
Landline: 080-25746500
Get Certified , Get Recognized
www.boosturskills.com
Toll Free: 18602121211
Disclaimer-ITIL® is a registered trade mark of AXELOS Limited