SlideShare a Scribd company logo
1 of 19
Download to read offline
E X ECUTING C H ANGE 
P ROJECTS WITH A G I L E 
P RACT I C E S 
JASON LITTLE 
WWW.L E A N C H A N G E . O RG 
@JASONLITTLE
3 AGILE PRACTICES FOR MANAGING CHANGE 
EXECUTING THE CHANGE USING SCRUM 
EXECUTING THE CHANGE USING KANBAN 
TREATING YOUR ‘CHANGE’ LIKE A ‘PRODUCT’
WHAT IS SCRUM? 
Product Owner: prioritizes 
the work 
The Team: Figures out how to 
do the work 
Scrum Master: facilitates the 
process 
ROLES 
1 -USING SCRUM TO EXECUTE CHANGE PROJECTS 
planning: 
team pulls 
work 
backlog: 
list of work 
to do 
sprint: 
period of time where 
the team works on stuff 
demo: 
team shows 
what they did 
retrospective: 
team adjusts 
based on 
feedback 
PROCESS 
- iterative 
- fixed time boxes 
- meet daily for 15 minutes 
- review/update strategy 
as necessary
REQUIREMENTS IN SCRUM 
1 -USING SCRUM TO EXECUTE CHANGE PROJECTS 
User Stories: 
as a <user> I want <this 
feature> 
so I can <get this benefit> 
Acceptance Criteria: 
how do you know when this 
story is “done”? A user story about change: 
as a manager, I want to know how my 
role changes with Agile so I can 
support my team Acceptance Criteria for the change: 
This change is ‘done’ when the team’s 
happiness index increases
APPLYING SCRUM TO CHANGE PROJECTS 
User stories put the focus on the people affected by the change over 
inventing changes the change team thinks are the best. 
Daily standup meetings keep the change team in sync. 
Time-boxes and demos show progress sooner. 
Retrospectives allow the change team to adjust to stakeholder and system 
feedback. 
to do in progress done Big visible information radiators keep the team aligned and act as 
a communication tool 
1 -USING SCRUM TO EXECUTE CHANGE PROJECTS
CHALLENGES WITH APPLYING SCRUM TO CHANGE PROJECTS 
Extremely difficult to define “done” for a change versus “done” for a software 
feature. 
Can be confusing to refer to everyone as “team member”, some team 
members may need to be more specialized. 
Change is unpredictable, difficult to commit to “finishing user stories” within a 
sprint. 
Frequent changes can lead to thrashing and change fatigue. 
to do in progress done 
Changes that drag on can lead to a stale big visible wall. 
1 -USING SCRUM TO EXECUTE CHANGE PROJECTS
WHAT IS KANBAN? 
1 - Start where you are 
2 - Model your existing process 
3 - Limit your work in progress 
to do analysis build done 
2 - USING KANBAN TO EXECUTE CHANGE PROJECTS
APPLYING KANBAN TO CHANGE PROJECTS 
User stories aren’t prescribed in Kanban. Refer to changes as “experiments” 
or “work items” 
Daily standup meetings focus on keeping work moving across the big 
visible kanban board. 
Progress is shown as “work items” are completed, not at regular intervals. 
Retrospectives can still be used at regular intervals. 
to do in progress done Big visible information radiators keep the team aligned and act as 
a communication tool 
2 - USING KANBAN TO EXECUTE CHANGE PROJECTS
COMBINING IDEAS FROM BOTH 
quarterly objective 
January February March 
sprint 1 sprint 2 sprint 3 
2 - COMBINING IDEAS FROM BOTH 
Use Scrum release 
planning to set quarterly 
goal. Break down 
changes into monthly 
“sprints” 
Use Kanban within each 
monthly “sprint” to focus 
the change team. 
Later Next Month This Month Planning Executing Feedback
TREATING YOUR CHANGE LIKE A PRODUCT 
Start with a change team Vision Canvas… 
3 - TREAT YOUR CHANGE LIKE A PRODUCT 
Team vision 
Vision canvas created by Roman Pichler 
Users and 
Customers 
Customer 
Needs 
“Features” 
Value for the 
Organization
TREATING YOUR CHANGE LIKE A PRODUCT 
3 - TREAT YOUR CHANGE LIKE A PRODUCT 
…but tweak it a little 
Team vision 
Vision canvas created by Roman Pichler 
Who is 
affected by 
the change? 
What 
problems are 
we trying to 
help solve? 
What 
changes will 
help solve 
those 
problems? 
What 
business 
outcomes will 
show the 
changes 
worked?
TREATING YOUR CHANGE LIKE A PRODUCT 
3 - TREAT YOUR CHANGE LIKE A PRODUCT
TREATING YOUR CHANGE LIKE A PRODUCT 
Dig deeper into your ‘customers’ with personas 
Name, title, picture 
(be safe!!) 
About this persona 
This personas goals 
3 - TREAT YOUR CHANGE LIKE A PRODUCT 
What would they fear 
about this change?
TREATING YOUR CHANGE LIKE A PRODUCT 
map your personas on the Rogers’ adoption curve 
innovators 
and 
early adopters 
3 - TREAT YOUR CHANGE LIKE A PRODUCT 
early 
majority 
late 
majority 
laggards 
likely support likely resistance
BUILD. MEASURE. LEARN 
Apply Lean Startup Thinking 
3 - TREAT YOUR CHANGE LIKE A PRODUCT
BUILD. MEASURE. LEARN 
Always. Be. Measuring. 
How many people are reading your communications? 
3 - TREAT YOUR CHANGE LIKE A PRODUCT 
! 
How many are visiting your Sharepoint site? (hint: none) 
! 
What is the communication preference of your innovators and early 
adopters? 
! 
How happy are people with the change team? 
! 
How well supported do people feel by management to participate in the 
change? 
These measurements help shape future changes
lIKE WHAT YOU SEE? 
"This is a key piece of work for further advancing 
agile, lean and change management. It's a must read 
for anyone starting a transformation" - Jamie 
Longmuir, Agile Practitioner 
! 
Lean Change Management is a collection of innovative 
practices for managing organizational change. It 
combines ideas from Lean Startup, Agile, Neuroscience 
and traditional change management to create a 
feedback-driven approach to change that can be 
adapted to any organization. 
Get the Book
WANT TO SEE MORE? 
BUILDING YOUR OWN CHANGE 
FRAMEWORK 
(SLIDESHARE) 
APPLYING LEAN STARTUP TO CHANGE 
(SLIDESHARE) 
VISUALIZING COMPLEX CHANGE 
(SLIDESHARE)
WWW.L EANCHANGE.ORG

More Related Content

What's hot

Building Your Own Change Management Framework
Building Your Own Change Management FrameworkBuilding Your Own Change Management Framework
Building Your Own Change Management FrameworkJason Little
 
Strategies for Large Scale Agile Transformation
Strategies for Large Scale Agile TransformationStrategies for Large Scale Agile Transformation
Strategies for Large Scale Agile TransformationNishanth K Hydru
 
Agile adoption vs Agile transformation
Agile adoption vs Agile transformationAgile adoption vs Agile transformation
Agile adoption vs Agile transformationMatthew Moran
 
Rick Austin - Portfolio mangement in an agile world [Agile DC]
Rick Austin - Portfolio mangement in an agile world [Agile DC]Rick Austin - Portfolio mangement in an agile world [Agile DC]
Rick Austin - Portfolio mangement in an agile world [Agile DC]LeadingAgile
 
Organize for Agile Adoption and Sustainability
Organize for Agile Adoption and SustainabilityOrganize for Agile Adoption and Sustainability
Organize for Agile Adoption and SustainabilityGervais Johnson, Advisor
 
How To Succesfully Lead Projects with Professor John Kotter's 8-step Model
How To Succesfully Lead Projects with Professor John Kotter's 8-step ModelHow To Succesfully Lead Projects with Professor John Kotter's 8-step Model
How To Succesfully Lead Projects with Professor John Kotter's 8-step ModelPink Elephant
 
Agile Transformation v1.27
Agile Transformation v1.27Agile Transformation v1.27
Agile Transformation v1.27LeadingAgile
 
Agile transformation best practices
Agile transformation best practicesAgile transformation best practices
Agile transformation best practicesAllyson Chiarini
 
Agile transformation Explained: Agile 2017 Session
Agile transformation Explained: Agile 2017 SessionAgile transformation Explained: Agile 2017 Session
Agile transformation Explained: Agile 2017 SessionLeadingAgile
 
Deloitte lean agile state of the nation
Deloitte lean   agile state of the nationDeloitte lean   agile state of the nation
Deloitte lean agile state of the nationAlexis Hui
 
Change Management Toolkit including Models, Plans, Frameworks & Tools
Change Management Toolkit including Models, Plans, Frameworks & ToolsChange Management Toolkit including Models, Plans, Frameworks & Tools
Change Management Toolkit including Models, Plans, Frameworks & ToolsAurelien Domont, MBA
 
MHA2018 - Agile Transformation Explained - Mike Cottmeyer
MHA2018 - Agile Transformation Explained - Mike CottmeyerMHA2018 - Agile Transformation Explained - Mike Cottmeyer
MHA2018 - Agile Transformation Explained - Mike CottmeyerAgileDenver
 

What's hot (20)

Building Your Own Change Management Framework
Building Your Own Change Management FrameworkBuilding Your Own Change Management Framework
Building Your Own Change Management Framework
 
Strategies for Large Scale Agile Transformation
Strategies for Large Scale Agile TransformationStrategies for Large Scale Agile Transformation
Strategies for Large Scale Agile Transformation
 
Agile leadership
Agile leadershipAgile leadership
Agile leadership
 
Agile adoption vs Agile transformation
Agile adoption vs Agile transformationAgile adoption vs Agile transformation
Agile adoption vs Agile transformation
 
Rick Austin - Portfolio mangement in an agile world [Agile DC]
Rick Austin - Portfolio mangement in an agile world [Agile DC]Rick Austin - Portfolio mangement in an agile world [Agile DC]
Rick Austin - Portfolio mangement in an agile world [Agile DC]
 
Organize for Agile Adoption and Sustainability
Organize for Agile Adoption and SustainabilityOrganize for Agile Adoption and Sustainability
Organize for Agile Adoption and Sustainability
 
Agile Leadership Training
Agile Leadership TrainingAgile Leadership Training
Agile Leadership Training
 
Agile Leadership
Agile LeadershipAgile Leadership
Agile Leadership
 
How To Succesfully Lead Projects with Professor John Kotter's 8-step Model
How To Succesfully Lead Projects with Professor John Kotter's 8-step ModelHow To Succesfully Lead Projects with Professor John Kotter's 8-step Model
How To Succesfully Lead Projects with Professor John Kotter's 8-step Model
 
Agile 101
Agile 101Agile 101
Agile 101
 
Agile Transformation v1.27
Agile Transformation v1.27Agile Transformation v1.27
Agile Transformation v1.27
 
Agile transformation best practices
Agile transformation best practicesAgile transformation best practices
Agile transformation best practices
 
Digital Transformation: Step-by-step Implementation Guide
Digital Transformation: Step-by-step Implementation GuideDigital Transformation: Step-by-step Implementation Guide
Digital Transformation: Step-by-step Implementation Guide
 
Introducing SAFe® 5
Introducing SAFe® 5Introducing SAFe® 5
Introducing SAFe® 5
 
Agile transformation Explained: Agile 2017 Session
Agile transformation Explained: Agile 2017 SessionAgile transformation Explained: Agile 2017 Session
Agile transformation Explained: Agile 2017 Session
 
Change management 101
Change management 101Change management 101
Change management 101
 
Agile Leadership introduction
Agile Leadership introductionAgile Leadership introduction
Agile Leadership introduction
 
Deloitte lean agile state of the nation
Deloitte lean   agile state of the nationDeloitte lean   agile state of the nation
Deloitte lean agile state of the nation
 
Change Management Toolkit including Models, Plans, Frameworks & Tools
Change Management Toolkit including Models, Plans, Frameworks & ToolsChange Management Toolkit including Models, Plans, Frameworks & Tools
Change Management Toolkit including Models, Plans, Frameworks & Tools
 
MHA2018 - Agile Transformation Explained - Mike Cottmeyer
MHA2018 - Agile Transformation Explained - Mike CottmeyerMHA2018 - Agile Transformation Explained - Mike Cottmeyer
MHA2018 - Agile Transformation Explained - Mike Cottmeyer
 

Similar to Executing Change Management with Agile Practices

Agile and PRINCE2 - The Best of Both Worlds
Agile and PRINCE2 - The Best of Both WorldsAgile and PRINCE2 - The Best of Both Worlds
Agile and PRINCE2 - The Best of Both Worlds3gamma
 
Scrum 18 months later
Scrum 18 months laterScrum 18 months later
Scrum 18 months laterCraig Brown
 
"Scrum master or Agile Master" - by Saikat Das @ Scaling Agile Institute
"Scrum master or Agile Master" - by Saikat Das @ Scaling Agile Institute"Scrum master or Agile Master" - by Saikat Das @ Scaling Agile Institute
"Scrum master or Agile Master" - by Saikat Das @ Scaling Agile InstituteInnovation Roots
 
8. Drive Adoption Iteratively
8. Drive Adoption Iteratively8. Drive Adoption Iteratively
8. Drive Adoption IterativelyAlan Hamilton
 
Lean change method toronto agile meetup
Lean change method toronto agile meetupLean change method toronto agile meetup
Lean change method toronto agile meetupagilebydesign
 
Kanban - The Alternate Path to Agile
Kanban - The Alternate Path to AgileKanban - The Alternate Path to Agile
Kanban - The Alternate Path to AgileMahesh Singh
 
Agile Modeling & Scrum Development.pptx
Agile Modeling & Scrum Development.pptxAgile Modeling & Scrum Development.pptx
Agile Modeling & Scrum Development.pptxSamira AlShahrani
 
Presentation by namit
Presentation by namitPresentation by namit
Presentation by namitPMI_IREP_TP
 
Post-agile approaches - agile for the real world and how to avoid agile failure
Post-agile approaches - agile for the real world and how to avoid agile failurePost-agile approaches - agile for the real world and how to avoid agile failure
Post-agile approaches - agile for the real world and how to avoid agile failureYuval Yeret
 
Scaling Agile - Agility Defined
Scaling Agile - Agility DefinedScaling Agile - Agility Defined
Scaling Agile - Agility DefinedVibhu Srinivasan
 
5 Continuous Improvement Tools for Process Success
5 Continuous Improvement Tools for Process Success5 Continuous Improvement Tools for Process Success
5 Continuous Improvement Tools for Process SuccessKashish Trivedi
 
Practical Scrum - one day training
Practical Scrum - one day training Practical Scrum - one day training
Practical Scrum - one day training Anat (Alon) Salhov
 
Funsize Sprint School: Product Design Sprints Workshop
Funsize Sprint School: Product Design Sprints WorkshopFunsize Sprint School: Product Design Sprints Workshop
Funsize Sprint School: Product Design Sprints WorkshopAnthony Armendariz
 
Agile Marketing: 5 Principles of Agility for Content Marketing - Scott Brinker
Agile Marketing: 5 Principles of Agility for Content Marketing - Scott BrinkerAgile Marketing: 5 Principles of Agility for Content Marketing - Scott Brinker
Agile Marketing: 5 Principles of Agility for Content Marketing - Scott BrinkerMarketo
 
Agile ERP_ Continuous Improvements Through Rapid, Incremental Implementations...
Agile ERP_ Continuous Improvements Through Rapid, Incremental Implementations...Agile ERP_ Continuous Improvements Through Rapid, Incremental Implementations...
Agile ERP_ Continuous Improvements Through Rapid, Incremental Implementations...Steven Parker
 
Understanding The Urge To Agility
Understanding The Urge To AgilityUnderstanding The Urge To Agility
Understanding The Urge To AgilityACM
 

Similar to Executing Change Management with Agile Practices (20)

Agile and PRINCE2 - The Best of Both Worlds
Agile and PRINCE2 - The Best of Both WorldsAgile and PRINCE2 - The Best of Both Worlds
Agile and PRINCE2 - The Best of Both Worlds
 
Scrum 18 months later
Scrum 18 months laterScrum 18 months later
Scrum 18 months later
 
Lean UX
Lean UXLean UX
Lean UX
 
"Scrum master or Agile Master" - by Saikat Das @ Scaling Agile Institute
"Scrum master or Agile Master" - by Saikat Das @ Scaling Agile Institute"Scrum master or Agile Master" - by Saikat Das @ Scaling Agile Institute
"Scrum master or Agile Master" - by Saikat Das @ Scaling Agile Institute
 
Scrum master &amp; agile master
Scrum master &amp; agile masterScrum master &amp; agile master
Scrum master &amp; agile master
 
8. Drive Adoption Iteratively
8. Drive Adoption Iteratively8. Drive Adoption Iteratively
8. Drive Adoption Iteratively
 
Lean change method toronto agile meetup
Lean change method toronto agile meetupLean change method toronto agile meetup
Lean change method toronto agile meetup
 
Introduction to Scrum
Introduction to ScrumIntroduction to Scrum
Introduction to Scrum
 
Kanban - The Alternate Path to Agile
Kanban - The Alternate Path to AgileKanban - The Alternate Path to Agile
Kanban - The Alternate Path to Agile
 
Agile Modeling & Scrum Development.pptx
Agile Modeling & Scrum Development.pptxAgile Modeling & Scrum Development.pptx
Agile Modeling & Scrum Development.pptx
 
Presentation by namit
Presentation by namitPresentation by namit
Presentation by namit
 
Post-agile approaches - agile for the real world and how to avoid agile failure
Post-agile approaches - agile for the real world and how to avoid agile failurePost-agile approaches - agile for the real world and how to avoid agile failure
Post-agile approaches - agile for the real world and how to avoid agile failure
 
Scaling Agile - Agility Defined
Scaling Agile - Agility DefinedScaling Agile - Agility Defined
Scaling Agile - Agility Defined
 
5 Continuous Improvement Tools for Process Success
5 Continuous Improvement Tools for Process Success5 Continuous Improvement Tools for Process Success
5 Continuous Improvement Tools for Process Success
 
Practical Scrum - one day training
Practical Scrum - one day training Practical Scrum - one day training
Practical Scrum - one day training
 
Funsize Sprint School: Product Design Sprints Workshop
Funsize Sprint School: Product Design Sprints WorkshopFunsize Sprint School: Product Design Sprints Workshop
Funsize Sprint School: Product Design Sprints Workshop
 
Agile.docx
Agile.docxAgile.docx
Agile.docx
 
Agile Marketing: 5 Principles of Agility for Content Marketing - Scott Brinker
Agile Marketing: 5 Principles of Agility for Content Marketing - Scott BrinkerAgile Marketing: 5 Principles of Agility for Content Marketing - Scott Brinker
Agile Marketing: 5 Principles of Agility for Content Marketing - Scott Brinker
 
Agile ERP_ Continuous Improvements Through Rapid, Incremental Implementations...
Agile ERP_ Continuous Improvements Through Rapid, Incremental Implementations...Agile ERP_ Continuous Improvements Through Rapid, Incremental Implementations...
Agile ERP_ Continuous Improvements Through Rapid, Incremental Implementations...
 
Understanding The Urge To Agility
Understanding The Urge To AgilityUnderstanding The Urge To Agility
Understanding The Urge To Agility
 

More from Jason Little

Modern Change Management - 5 Universales del Cambio
Modern Change Management - 5 Universales del CambioModern Change Management - 5 Universales del Cambio
Modern Change Management - 5 Universales del CambioJason Little
 
Modern Change Management - 5 Universals for Change
Modern Change Management -  5 Universals for ChangeModern Change Management -  5 Universals for Change
Modern Change Management - 5 Universals for ChangeJason Little
 
APICS Peel Agile Introduction
APICS Peel Agile IntroductionAPICS Peel Agile Introduction
APICS Peel Agile IntroductionJason Little
 
Introduction to Lean Change Management
Introduction to Lean Change ManagementIntroduction to Lean Change Management
Introduction to Lean Change ManagementJason Little
 
PrDC Deliver - Agile 18 Years Later
PrDC Deliver - Agile 18 Years LaterPrDC Deliver - Agile 18 Years Later
PrDC Deliver - Agile 18 Years LaterJason Little
 
Lean Change Management - 5 Years of Insights
Lean Change Management - 5 Years of InsightsLean Change Management - 5 Years of Insights
Lean Change Management - 5 Years of InsightsJason Little
 
Rethinking Transformation - Agile Consortium Feb 2019
Rethinking Transformation - Agile Consortium Feb 2019Rethinking Transformation - Agile Consortium Feb 2019
Rethinking Transformation - Agile Consortium Feb 2019Jason Little
 
Toronto Agile - Organize People Around the Work
Toronto Agile - Organize People Around the WorkToronto Agile - Organize People Around the Work
Toronto Agile - Organize People Around the WorkJason Little
 
Agile and Change Management - CMI Canada Webinar Feb 2018
Agile and Change Management - CMI Canada Webinar Feb 2018Agile and Change Management - CMI Canada Webinar Feb 2018
Agile and Change Management - CMI Canada Webinar Feb 2018Jason Little
 
Rethinking Transformation Spark the Change India
Rethinking Transformation Spark the Change IndiaRethinking Transformation Spark the Change India
Rethinking Transformation Spark the Change IndiaJason Little
 
Toronto Agile Tour - Timeless Leadership
Toronto Agile Tour - Timeless LeadershipToronto Agile Tour - Timeless Leadership
Toronto Agile Tour - Timeless LeadershipJason Little
 
Organizational Developer 101 - Agile TO Meetup
Organizational Developer 101 - Agile TO MeetupOrganizational Developer 101 - Agile TO Meetup
Organizational Developer 101 - Agile TO MeetupJason Little
 
How to Hire an Agile Coach
How to Hire an Agile CoachHow to Hire an Agile Coach
How to Hire an Agile CoachJason Little
 
Rethinking Agile Transformation - Agile Tour Montreal Keynote
Rethinking Agile Transformation - Agile Tour Montreal KeynoteRethinking Agile Transformation - Agile Tour Montreal Keynote
Rethinking Agile Transformation - Agile Tour Montreal KeynoteJason Little
 
Toronto Agile Tour - Pikachu Talk
Toronto Agile Tour - Pikachu TalkToronto Agile Tour - Pikachu Talk
Toronto Agile Tour - Pikachu TalkJason Little
 
Toronto Agile Tour - How to Hire an Agile Coach
Toronto Agile Tour - How to Hire an Agile CoachToronto Agile Tour - How to Hire an Agile Coach
Toronto Agile Tour - How to Hire an Agile CoachJason Little
 
Tampere Goes Agile - Experimenting Through Change Keynote
Tampere Goes Agile - Experimenting Through Change KeynoteTampere Goes Agile - Experimenting Through Change Keynote
Tampere Goes Agile - Experimenting Through Change KeynoteJason Little
 
Happy Melly Exploration Day - How to Inspire Change
Happy Melly Exploration Day - How to Inspire ChangeHappy Melly Exploration Day - How to Inspire Change
Happy Melly Exploration Day - How to Inspire ChangeJason Little
 
ACMP Canada - Transforming Traditional Approaches to Change
ACMP Canada - Transforming Traditional Approaches to ChangeACMP Canada - Transforming Traditional Approaches to Change
ACMP Canada - Transforming Traditional Approaches to ChangeJason Little
 
ACMP Alberta - Using Agile in Change Management
ACMP Alberta - Using Agile in Change ManagementACMP Alberta - Using Agile in Change Management
ACMP Alberta - Using Agile in Change ManagementJason Little
 

More from Jason Little (20)

Modern Change Management - 5 Universales del Cambio
Modern Change Management - 5 Universales del CambioModern Change Management - 5 Universales del Cambio
Modern Change Management - 5 Universales del Cambio
 
Modern Change Management - 5 Universals for Change
Modern Change Management -  5 Universals for ChangeModern Change Management -  5 Universals for Change
Modern Change Management - 5 Universals for Change
 
APICS Peel Agile Introduction
APICS Peel Agile IntroductionAPICS Peel Agile Introduction
APICS Peel Agile Introduction
 
Introduction to Lean Change Management
Introduction to Lean Change ManagementIntroduction to Lean Change Management
Introduction to Lean Change Management
 
PrDC Deliver - Agile 18 Years Later
PrDC Deliver - Agile 18 Years LaterPrDC Deliver - Agile 18 Years Later
PrDC Deliver - Agile 18 Years Later
 
Lean Change Management - 5 Years of Insights
Lean Change Management - 5 Years of InsightsLean Change Management - 5 Years of Insights
Lean Change Management - 5 Years of Insights
 
Rethinking Transformation - Agile Consortium Feb 2019
Rethinking Transformation - Agile Consortium Feb 2019Rethinking Transformation - Agile Consortium Feb 2019
Rethinking Transformation - Agile Consortium Feb 2019
 
Toronto Agile - Organize People Around the Work
Toronto Agile - Organize People Around the WorkToronto Agile - Organize People Around the Work
Toronto Agile - Organize People Around the Work
 
Agile and Change Management - CMI Canada Webinar Feb 2018
Agile and Change Management - CMI Canada Webinar Feb 2018Agile and Change Management - CMI Canada Webinar Feb 2018
Agile and Change Management - CMI Canada Webinar Feb 2018
 
Rethinking Transformation Spark the Change India
Rethinking Transformation Spark the Change IndiaRethinking Transformation Spark the Change India
Rethinking Transformation Spark the Change India
 
Toronto Agile Tour - Timeless Leadership
Toronto Agile Tour - Timeless LeadershipToronto Agile Tour - Timeless Leadership
Toronto Agile Tour - Timeless Leadership
 
Organizational Developer 101 - Agile TO Meetup
Organizational Developer 101 - Agile TO MeetupOrganizational Developer 101 - Agile TO Meetup
Organizational Developer 101 - Agile TO Meetup
 
How to Hire an Agile Coach
How to Hire an Agile CoachHow to Hire an Agile Coach
How to Hire an Agile Coach
 
Rethinking Agile Transformation - Agile Tour Montreal Keynote
Rethinking Agile Transformation - Agile Tour Montreal KeynoteRethinking Agile Transformation - Agile Tour Montreal Keynote
Rethinking Agile Transformation - Agile Tour Montreal Keynote
 
Toronto Agile Tour - Pikachu Talk
Toronto Agile Tour - Pikachu TalkToronto Agile Tour - Pikachu Talk
Toronto Agile Tour - Pikachu Talk
 
Toronto Agile Tour - How to Hire an Agile Coach
Toronto Agile Tour - How to Hire an Agile CoachToronto Agile Tour - How to Hire an Agile Coach
Toronto Agile Tour - How to Hire an Agile Coach
 
Tampere Goes Agile - Experimenting Through Change Keynote
Tampere Goes Agile - Experimenting Through Change KeynoteTampere Goes Agile - Experimenting Through Change Keynote
Tampere Goes Agile - Experimenting Through Change Keynote
 
Happy Melly Exploration Day - How to Inspire Change
Happy Melly Exploration Day - How to Inspire ChangeHappy Melly Exploration Day - How to Inspire Change
Happy Melly Exploration Day - How to Inspire Change
 
ACMP Canada - Transforming Traditional Approaches to Change
ACMP Canada - Transforming Traditional Approaches to ChangeACMP Canada - Transforming Traditional Approaches to Change
ACMP Canada - Transforming Traditional Approaches to Change
 
ACMP Alberta - Using Agile in Change Management
ACMP Alberta - Using Agile in Change ManagementACMP Alberta - Using Agile in Change Management
ACMP Alberta - Using Agile in Change Management
 

Recently uploaded

Horngren’s Cost Accounting A Managerial Emphasis, Canadian 9th edition soluti...
Horngren’s Cost Accounting A Managerial Emphasis, Canadian 9th edition soluti...Horngren’s Cost Accounting A Managerial Emphasis, Canadian 9th edition soluti...
Horngren’s Cost Accounting A Managerial Emphasis, Canadian 9th edition soluti...ssuserf63bd7
 
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan CytotecJual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan CytotecZurliaSoop
 
Katrina Personal Brand Project and portfolio 1
Katrina Personal Brand Project and portfolio 1Katrina Personal Brand Project and portfolio 1
Katrina Personal Brand Project and portfolio 1kcpayne
 
Chennai Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Av...
Chennai Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Av...Chennai Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Av...
Chennai Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Av...pujan9679
 
Berhampur CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Berhampur CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDINGBerhampur CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Berhampur CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDINGpr788182
 
Lundin Gold - Q1 2024 Conference Call Presentation (Revised)
Lundin Gold - Q1 2024 Conference Call Presentation (Revised)Lundin Gold - Q1 2024 Conference Call Presentation (Revised)
Lundin Gold - Q1 2024 Conference Call Presentation (Revised)Adnet Communications
 
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60% in 6 Months
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60%  in 6 MonthsSEO Case Study: How I Increased SEO Traffic & Ranking by 50-60%  in 6 Months
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60% in 6 MonthsIndeedSEO
 
How to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League CityHow to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League CityEric T. Tung
 
QSM Chap 10 Service Culture in Tourism and Hospitality Industry.pptx
QSM Chap 10 Service Culture in Tourism and Hospitality Industry.pptxQSM Chap 10 Service Culture in Tourism and Hospitality Industry.pptx
QSM Chap 10 Service Culture in Tourism and Hospitality Industry.pptxDitasDelaCruz
 
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdfDr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdfAdmir Softic
 
JAJPUR CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN JAJPUR ESCORTS
JAJPUR CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN JAJPUR  ESCORTSJAJPUR CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN JAJPUR  ESCORTS
JAJPUR CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN JAJPUR ESCORTSkajalroy875762
 
Pre Engineered Building Manufacturers Hyderabad.pptx
Pre Engineered  Building Manufacturers Hyderabad.pptxPre Engineered  Building Manufacturers Hyderabad.pptx
Pre Engineered Building Manufacturers Hyderabad.pptxRoofing Contractor
 
Falcon Invoice Discounting: Empowering Your Business Growth
Falcon Invoice Discounting: Empowering Your Business GrowthFalcon Invoice Discounting: Empowering Your Business Growth
Falcon Invoice Discounting: Empowering Your Business GrowthFalcon investment
 
Organizational Transformation Lead with Culture
Organizational Transformation Lead with CultureOrganizational Transformation Lead with Culture
Organizational Transformation Lead with CultureSeta Wicaksana
 
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...daisycvs
 
New 2024 Cannabis Edibles Investor Pitch Deck Template
New 2024 Cannabis Edibles Investor Pitch Deck TemplateNew 2024 Cannabis Edibles Investor Pitch Deck Template
New 2024 Cannabis Edibles Investor Pitch Deck TemplateCannaBusinessPlans
 
Arti Languages Pre Seed Teaser Deck 2024.pdf
Arti Languages Pre Seed Teaser Deck 2024.pdfArti Languages Pre Seed Teaser Deck 2024.pdf
Arti Languages Pre Seed Teaser Deck 2024.pdfwill854175
 
Putting the SPARK into Virtual Training.pptx
Putting the SPARK into Virtual Training.pptxPutting the SPARK into Virtual Training.pptx
Putting the SPARK into Virtual Training.pptxCynthia Clay
 
Falcon Invoice Discounting: Unlock Your Business Potential
Falcon Invoice Discounting: Unlock Your Business PotentialFalcon Invoice Discounting: Unlock Your Business Potential
Falcon Invoice Discounting: Unlock Your Business PotentialFalcon investment
 

Recently uploaded (20)

Horngren’s Cost Accounting A Managerial Emphasis, Canadian 9th edition soluti...
Horngren’s Cost Accounting A Managerial Emphasis, Canadian 9th edition soluti...Horngren’s Cost Accounting A Managerial Emphasis, Canadian 9th edition soluti...
Horngren’s Cost Accounting A Managerial Emphasis, Canadian 9th edition soluti...
 
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan CytotecJual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
 
Katrina Personal Brand Project and portfolio 1
Katrina Personal Brand Project and portfolio 1Katrina Personal Brand Project and portfolio 1
Katrina Personal Brand Project and portfolio 1
 
Chennai Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Av...
Chennai Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Av...Chennai Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Av...
Chennai Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Av...
 
Berhampur CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Berhampur CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDINGBerhampur CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Berhampur CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
 
Lundin Gold - Q1 2024 Conference Call Presentation (Revised)
Lundin Gold - Q1 2024 Conference Call Presentation (Revised)Lundin Gold - Q1 2024 Conference Call Presentation (Revised)
Lundin Gold - Q1 2024 Conference Call Presentation (Revised)
 
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60% in 6 Months
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60%  in 6 MonthsSEO Case Study: How I Increased SEO Traffic & Ranking by 50-60%  in 6 Months
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60% in 6 Months
 
How to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League CityHow to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League City
 
QSM Chap 10 Service Culture in Tourism and Hospitality Industry.pptx
QSM Chap 10 Service Culture in Tourism and Hospitality Industry.pptxQSM Chap 10 Service Culture in Tourism and Hospitality Industry.pptx
QSM Chap 10 Service Culture in Tourism and Hospitality Industry.pptx
 
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdfDr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
 
JAJPUR CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN JAJPUR ESCORTS
JAJPUR CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN JAJPUR  ESCORTSJAJPUR CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN JAJPUR  ESCORTS
JAJPUR CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN JAJPUR ESCORTS
 
Pre Engineered Building Manufacturers Hyderabad.pptx
Pre Engineered  Building Manufacturers Hyderabad.pptxPre Engineered  Building Manufacturers Hyderabad.pptx
Pre Engineered Building Manufacturers Hyderabad.pptx
 
Buy gmail accounts.pdf buy Old Gmail Accounts
Buy gmail accounts.pdf buy Old Gmail AccountsBuy gmail accounts.pdf buy Old Gmail Accounts
Buy gmail accounts.pdf buy Old Gmail Accounts
 
Falcon Invoice Discounting: Empowering Your Business Growth
Falcon Invoice Discounting: Empowering Your Business GrowthFalcon Invoice Discounting: Empowering Your Business Growth
Falcon Invoice Discounting: Empowering Your Business Growth
 
Organizational Transformation Lead with Culture
Organizational Transformation Lead with CultureOrganizational Transformation Lead with Culture
Organizational Transformation Lead with Culture
 
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
 
New 2024 Cannabis Edibles Investor Pitch Deck Template
New 2024 Cannabis Edibles Investor Pitch Deck TemplateNew 2024 Cannabis Edibles Investor Pitch Deck Template
New 2024 Cannabis Edibles Investor Pitch Deck Template
 
Arti Languages Pre Seed Teaser Deck 2024.pdf
Arti Languages Pre Seed Teaser Deck 2024.pdfArti Languages Pre Seed Teaser Deck 2024.pdf
Arti Languages Pre Seed Teaser Deck 2024.pdf
 
Putting the SPARK into Virtual Training.pptx
Putting the SPARK into Virtual Training.pptxPutting the SPARK into Virtual Training.pptx
Putting the SPARK into Virtual Training.pptx
 
Falcon Invoice Discounting: Unlock Your Business Potential
Falcon Invoice Discounting: Unlock Your Business PotentialFalcon Invoice Discounting: Unlock Your Business Potential
Falcon Invoice Discounting: Unlock Your Business Potential
 

Executing Change Management with Agile Practices

  • 1. E X ECUTING C H ANGE P ROJECTS WITH A G I L E P RACT I C E S JASON LITTLE WWW.L E A N C H A N G E . O RG @JASONLITTLE
  • 2. 3 AGILE PRACTICES FOR MANAGING CHANGE EXECUTING THE CHANGE USING SCRUM EXECUTING THE CHANGE USING KANBAN TREATING YOUR ‘CHANGE’ LIKE A ‘PRODUCT’
  • 3. WHAT IS SCRUM? Product Owner: prioritizes the work The Team: Figures out how to do the work Scrum Master: facilitates the process ROLES 1 -USING SCRUM TO EXECUTE CHANGE PROJECTS planning: team pulls work backlog: list of work to do sprint: period of time where the team works on stuff demo: team shows what they did retrospective: team adjusts based on feedback PROCESS - iterative - fixed time boxes - meet daily for 15 minutes - review/update strategy as necessary
  • 4. REQUIREMENTS IN SCRUM 1 -USING SCRUM TO EXECUTE CHANGE PROJECTS User Stories: as a <user> I want <this feature> so I can <get this benefit> Acceptance Criteria: how do you know when this story is “done”? A user story about change: as a manager, I want to know how my role changes with Agile so I can support my team Acceptance Criteria for the change: This change is ‘done’ when the team’s happiness index increases
  • 5. APPLYING SCRUM TO CHANGE PROJECTS User stories put the focus on the people affected by the change over inventing changes the change team thinks are the best. Daily standup meetings keep the change team in sync. Time-boxes and demos show progress sooner. Retrospectives allow the change team to adjust to stakeholder and system feedback. to do in progress done Big visible information radiators keep the team aligned and act as a communication tool 1 -USING SCRUM TO EXECUTE CHANGE PROJECTS
  • 6. CHALLENGES WITH APPLYING SCRUM TO CHANGE PROJECTS Extremely difficult to define “done” for a change versus “done” for a software feature. Can be confusing to refer to everyone as “team member”, some team members may need to be more specialized. Change is unpredictable, difficult to commit to “finishing user stories” within a sprint. Frequent changes can lead to thrashing and change fatigue. to do in progress done Changes that drag on can lead to a stale big visible wall. 1 -USING SCRUM TO EXECUTE CHANGE PROJECTS
  • 7. WHAT IS KANBAN? 1 - Start where you are 2 - Model your existing process 3 - Limit your work in progress to do analysis build done 2 - USING KANBAN TO EXECUTE CHANGE PROJECTS
  • 8. APPLYING KANBAN TO CHANGE PROJECTS User stories aren’t prescribed in Kanban. Refer to changes as “experiments” or “work items” Daily standup meetings focus on keeping work moving across the big visible kanban board. Progress is shown as “work items” are completed, not at regular intervals. Retrospectives can still be used at regular intervals. to do in progress done Big visible information radiators keep the team aligned and act as a communication tool 2 - USING KANBAN TO EXECUTE CHANGE PROJECTS
  • 9. COMBINING IDEAS FROM BOTH quarterly objective January February March sprint 1 sprint 2 sprint 3 2 - COMBINING IDEAS FROM BOTH Use Scrum release planning to set quarterly goal. Break down changes into monthly “sprints” Use Kanban within each monthly “sprint” to focus the change team. Later Next Month This Month Planning Executing Feedback
  • 10. TREATING YOUR CHANGE LIKE A PRODUCT Start with a change team Vision Canvas… 3 - TREAT YOUR CHANGE LIKE A PRODUCT Team vision Vision canvas created by Roman Pichler Users and Customers Customer Needs “Features” Value for the Organization
  • 11. TREATING YOUR CHANGE LIKE A PRODUCT 3 - TREAT YOUR CHANGE LIKE A PRODUCT …but tweak it a little Team vision Vision canvas created by Roman Pichler Who is affected by the change? What problems are we trying to help solve? What changes will help solve those problems? What business outcomes will show the changes worked?
  • 12. TREATING YOUR CHANGE LIKE A PRODUCT 3 - TREAT YOUR CHANGE LIKE A PRODUCT
  • 13. TREATING YOUR CHANGE LIKE A PRODUCT Dig deeper into your ‘customers’ with personas Name, title, picture (be safe!!) About this persona This personas goals 3 - TREAT YOUR CHANGE LIKE A PRODUCT What would they fear about this change?
  • 14. TREATING YOUR CHANGE LIKE A PRODUCT map your personas on the Rogers’ adoption curve innovators and early adopters 3 - TREAT YOUR CHANGE LIKE A PRODUCT early majority late majority laggards likely support likely resistance
  • 15. BUILD. MEASURE. LEARN Apply Lean Startup Thinking 3 - TREAT YOUR CHANGE LIKE A PRODUCT
  • 16. BUILD. MEASURE. LEARN Always. Be. Measuring. How many people are reading your communications? 3 - TREAT YOUR CHANGE LIKE A PRODUCT ! How many are visiting your Sharepoint site? (hint: none) ! What is the communication preference of your innovators and early adopters? ! How happy are people with the change team? ! How well supported do people feel by management to participate in the change? These measurements help shape future changes
  • 17. lIKE WHAT YOU SEE? "This is a key piece of work for further advancing agile, lean and change management. It's a must read for anyone starting a transformation" - Jamie Longmuir, Agile Practitioner ! Lean Change Management is a collection of innovative practices for managing organizational change. It combines ideas from Lean Startup, Agile, Neuroscience and traditional change management to create a feedback-driven approach to change that can be adapted to any organization. Get the Book
  • 18. WANT TO SEE MORE? BUILDING YOUR OWN CHANGE FRAMEWORK (SLIDESHARE) APPLYING LEAN STARTUP TO CHANGE (SLIDESHARE) VISUALIZING COMPLEX CHANGE (SLIDESHARE)