3. December 2013
Measure overall perception
Core business needed addressing
Finding spaces to study
Finding their way around the building
Support online
Training awareness
Finding a book
4. December 2013
Measure overall perception
Core business needed addressing
Finding spaces to study
Finding their way around the building
Support online
Training awareness
Finding a book
10. Number of students
using our services
has gone up
Easier to get help
and support both
online and face to
face
Staff are very
helpful or helpful
Awareness of
training has gone up