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Public Computing, Libraries and
Volunteers
Terry Weech
Graduate School of Library and Information
Science
University of Illinois at Urbana-Champaign
USA
October 18, 2010
Public Computing
• Content:
– Early Public Computing Projects:
• Project Gutenberg
• Free-Nets
– More Recent Activities
• European Efforts
• Community Informatics movement
• CyberNavigators at Chicago Public Library
– Volunteers
– Future
Public Computing
There are some barriers and limits to the
successful application of the Project
Gutenberg model internationally
To explore these barriers and limits, some
specific examples will be examined.
Public Computing
Project Gutenberg DE
http://gutenberg.spiegel.de/
One example in Europe is the German “Project Gutenberg.” The
website is hosted by the German magazine “Der Spiegel”
The project is managed by a publisher, Hille Partner.
Project Gutenberg DE has claimed copyright on all its postings,
although this has been disputed by the courts.
http://en.wikipedia.org/wiki/Projekt_Gutenberg-DE
Public Computing
Definition: The provision of free or low cost
access to resources on the internet often to
overcome the digital divide.
Project Gutenberg (1971-) is seen as the first
digital library and thus a role model for public
access to e-books world-wide and one of the
oldest examples of public computing.
Public Computing
Project Gutenberg Europe
http://pge.rastko.net/ (Last updated in 2005)
Distributed Proofreaders Europe
http://dp.rastko.net/
Project Rastko
http://www.rastko.net/
Public Computing
Project Rastko
http://www.rastko.net/
“ Project Rastko - Internet Library of Serb Culture (
Serbian: Пројекат Растко - Електронска
библиотека српске културе, Projekat Rastko -
Elektronska biblioteka srpske kulture) is a non-
profit and non-governmental publishing, cultural
and educational project dedicated to Serb and
Serb-related arts and humanities. It is named after
Rastko Nemanjić.”
http://en.wikipedia.org/wiki/Project_Rastko
Public Computing
Other e-book efforts based on public domain
e-materials:
La BitBlioteca (Venezuela)
L'Association des bibliophiles Universels (ABU)
(France)
Public Computing
Liber Liber (Italy)
• Liber Liber is a non-profit cultural association
whose aim is the promotion of any kind of artistic
and intellectual expression. In particular, it is an
attempt to draw humanistic and scientific culture
together thanks to the qualified use of informatic
technologies in the humanistic field
Public Computing
Liber Liber (Italy)
• The Manuzio project (named after the famous publisher
who in the XVI century improved the printing techniques
created by Gutenberg) has the ambition to make a noble
idea real: the idea of culture available to everybody. How?
Making books, graduation theses, articles, or tales available
all over the world, any minute and free. Via modem, or
using CDROM, it is already possible to get hundreds of
books. And the Manuzio project needs only few people to
make such a masterpiece as Dante Alighieri's Divina
Commedia available to millions of people.
http://www.liberliber.it/comunicare/english/index.htm
Public Computing in Czech Republic
From the March, 1997 Project Gutenberg Newsletter
(http://sci.informika.ru/text/books/gutenb/gutind/TEMP/9703.html)
“… our newest site in Europe:
• ftp://ftp.pinknet.cz/pub/etext/gutenberg/ in the
Czech Republic.
• No further mention of the Gutenberg site in the Czech
Republic could be found after 1997.
Public Computing
Free-nets
• A free-net originally referred to a computer system which
provides public access to a large number of resources
including community information through text-based dialup.
Once registered, users can typically access e-mail, Usenet
newsgroups, chat rooms, and often other services.
• In 1989 a non-profit organization called the National Public
Telecomputing Network (NPTN) was founded to promote
the creation of free-nets. It distributed the FreePort software
from Case Western Reserve University.
• Free-net - From Wikipedia
Public Computing
Free-nets
• Unlike most modern ISPs, free-nets originally provided direct
terminal-based dialup. The increased availability/affordability
of cable and DSL has largely obsoleted the original free-net
community, and so a number of the free-nets, including the
original Cleveland Free-Net, have shut down or changed their
focus. Free-nets have always been locally governed, so
interpretation of their mission to remove barriers to access
and provide a forum for community information, as well as
services offered, can vary widely. User education was an
important part of early free-net missions.
• Free-net - From Wikipedia
Public Computing
• Cyber Navigators
(The following slides are based on research by
a colleague, Kate Williams on the use of
Cyber Navigators at the Chicago Public
Library
– “The CyberNavigators of Chicago Public Library and the ‘Informatics
Moment: On a budget, democratizing information flows in low-income
neighborhoods”
Tracking the arrival of public computing in
US public libraries (Bertot and McClure)
Libraries
are helping
patrons
in new ways
at Chicago
Public Lib.
History of Chicago Public Library
1833-1871, Social libraries: 48+ libraries created by
elites of an emerging global city … most
destroyed by 1871 Great Chicago Fire, others
continue today
1872-present, Public library: After these elites
mobilize support from state capital and UK, CPL
opens; decades of institution-building follow
1981-present, Public computing library:
Librarians, patrons collaborate in
introducing computers for public use;
computer provision becomes central in
each branch
1981 1
1986 2
1992 3
1994 7
1996 9
1997 79 (all)
Locations with
public computers
1872-present: The reference interview
1981-present: The informatics moment
Structure
and process:
Computers
and user
support
began
together
History of CyberNavigator program
1999-2002, Experimentation: 30 Chicago-area engineering
students hired as part time summer workers, funded by
telecom ATT, managed by part time librarian
2003-2007, Affirmation: In response to branch needs,
foundation raises funds to keep 5-7 part timers on year
round
2008-present, Expansion: Fundraising supports 40+
CyberNavigators, managed by community computing
professional
CNs today: 78% Afro/Latino/Asian … 82% Chicago
born/raised … 95% non-engineers … adept at infotech,
helping-oriented
A leap across the digital divide, involving
four kinds of literacy
• Basic literacy: reading or writing
• Computer literacy: managing passwords;
using a browser; purchasing equipment
• Library literacy: using the print or reservation
system; searching the catalog
• Domain literacy: looking for work online, filing
for government benefits
Social ties are important…
…CNs are local, peer helpers
Comments of users on Cybernavigators
in a branch
“They look at you more like a friend”
“Technology is very awkward for people: It
requires a lot of patience for this job”
“She started schooling me”
Public Computing and Volunteers
The Role of Volunteers in Public Computing
in the U.S.
Volunteering part of U.S. Culture
One report (World Values Survey-2002) placed
U.S. volunteering at 66% of population
Challenge of finding and sustaining volunteers
Public Computing and Volunteers
Role of Volunteers in other
countries and cultures?
The same report places volunteering in
Europe between 7 % in Russia and 54 % in
Sweden
Public Computing and Volunteers
Role of Volunteers in the Czech Republic:
In the Czech Republic – 30%
Public Computing and Volunteers
One author (Knechtlova, 2007) suggests that
Czech citizens still have a wariness about
volunteering. They are becoming more
receptive to volunteering as the civil society
becomes stronger in the Czech Republic
according to this author. Czechs still favor
political volunteerism as opposed to social
volunteerism.
Community Informatics
“Community informatics (CI), also known as
community networking, electronic
community networking, community-based
technologies or community technology,
refers to an emerging field of investigation
and practice concerned with principles and
norms related to information and
communication technology (ICT)”
(From Wikipedia, accessed August, 2010)
Community Informatics Initiative
(CII)
The Community Informatics Initiative (CII) is a
research and teaching center at the University
of Illinois focused on working with communities
to address their information and technology
needs.
• http://www.cii.uiuc.edu/
• http://www.communityinformaticsprojects.com/
Thank you
weech@illinois.edu

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Terry Weech: Public Computing: Libraries and Volunteers

  • 1. Public Computing, Libraries and Volunteers Terry Weech Graduate School of Library and Information Science University of Illinois at Urbana-Champaign USA October 18, 2010
  • 2. Public Computing • Content: – Early Public Computing Projects: • Project Gutenberg • Free-Nets – More Recent Activities • European Efforts • Community Informatics movement • CyberNavigators at Chicago Public Library – Volunteers – Future
  • 3. Public Computing There are some barriers and limits to the successful application of the Project Gutenberg model internationally To explore these barriers and limits, some specific examples will be examined.
  • 4. Public Computing Project Gutenberg DE http://gutenberg.spiegel.de/ One example in Europe is the German “Project Gutenberg.” The website is hosted by the German magazine “Der Spiegel” The project is managed by a publisher, Hille Partner. Project Gutenberg DE has claimed copyright on all its postings, although this has been disputed by the courts. http://en.wikipedia.org/wiki/Projekt_Gutenberg-DE
  • 5. Public Computing Definition: The provision of free or low cost access to resources on the internet often to overcome the digital divide. Project Gutenberg (1971-) is seen as the first digital library and thus a role model for public access to e-books world-wide and one of the oldest examples of public computing.
  • 6. Public Computing Project Gutenberg Europe http://pge.rastko.net/ (Last updated in 2005) Distributed Proofreaders Europe http://dp.rastko.net/ Project Rastko http://www.rastko.net/
  • 7. Public Computing Project Rastko http://www.rastko.net/ “ Project Rastko - Internet Library of Serb Culture ( Serbian: Пројекат Растко - Електронска библиотека српске културе, Projekat Rastko - Elektronska biblioteka srpske kulture) is a non- profit and non-governmental publishing, cultural and educational project dedicated to Serb and Serb-related arts and humanities. It is named after Rastko Nemanjić.” http://en.wikipedia.org/wiki/Project_Rastko
  • 8. Public Computing Other e-book efforts based on public domain e-materials: La BitBlioteca (Venezuela) L'Association des bibliophiles Universels (ABU) (France)
  • 9. Public Computing Liber Liber (Italy) • Liber Liber is a non-profit cultural association whose aim is the promotion of any kind of artistic and intellectual expression. In particular, it is an attempt to draw humanistic and scientific culture together thanks to the qualified use of informatic technologies in the humanistic field
  • 10. Public Computing Liber Liber (Italy) • The Manuzio project (named after the famous publisher who in the XVI century improved the printing techniques created by Gutenberg) has the ambition to make a noble idea real: the idea of culture available to everybody. How? Making books, graduation theses, articles, or tales available all over the world, any minute and free. Via modem, or using CDROM, it is already possible to get hundreds of books. And the Manuzio project needs only few people to make such a masterpiece as Dante Alighieri's Divina Commedia available to millions of people. http://www.liberliber.it/comunicare/english/index.htm
  • 11. Public Computing in Czech Republic From the March, 1997 Project Gutenberg Newsletter (http://sci.informika.ru/text/books/gutenb/gutind/TEMP/9703.html) “… our newest site in Europe: • ftp://ftp.pinknet.cz/pub/etext/gutenberg/ in the Czech Republic. • No further mention of the Gutenberg site in the Czech Republic could be found after 1997.
  • 12. Public Computing Free-nets • A free-net originally referred to a computer system which provides public access to a large number of resources including community information through text-based dialup. Once registered, users can typically access e-mail, Usenet newsgroups, chat rooms, and often other services. • In 1989 a non-profit organization called the National Public Telecomputing Network (NPTN) was founded to promote the creation of free-nets. It distributed the FreePort software from Case Western Reserve University. • Free-net - From Wikipedia
  • 13. Public Computing Free-nets • Unlike most modern ISPs, free-nets originally provided direct terminal-based dialup. The increased availability/affordability of cable and DSL has largely obsoleted the original free-net community, and so a number of the free-nets, including the original Cleveland Free-Net, have shut down or changed their focus. Free-nets have always been locally governed, so interpretation of their mission to remove barriers to access and provide a forum for community information, as well as services offered, can vary widely. User education was an important part of early free-net missions. • Free-net - From Wikipedia
  • 14. Public Computing • Cyber Navigators (The following slides are based on research by a colleague, Kate Williams on the use of Cyber Navigators at the Chicago Public Library – “The CyberNavigators of Chicago Public Library and the ‘Informatics Moment: On a budget, democratizing information flows in low-income neighborhoods”
  • 15. Tracking the arrival of public computing in US public libraries (Bertot and McClure)
  • 16. Libraries are helping patrons in new ways at Chicago Public Lib.
  • 17. History of Chicago Public Library 1833-1871, Social libraries: 48+ libraries created by elites of an emerging global city … most destroyed by 1871 Great Chicago Fire, others continue today 1872-present, Public library: After these elites mobilize support from state capital and UK, CPL opens; decades of institution-building follow 1981-present, Public computing library: Librarians, patrons collaborate in introducing computers for public use; computer provision becomes central in each branch 1981 1 1986 2 1992 3 1994 7 1996 9 1997 79 (all) Locations with public computers
  • 18. 1872-present: The reference interview 1981-present: The informatics moment
  • 19.
  • 21. History of CyberNavigator program 1999-2002, Experimentation: 30 Chicago-area engineering students hired as part time summer workers, funded by telecom ATT, managed by part time librarian 2003-2007, Affirmation: In response to branch needs, foundation raises funds to keep 5-7 part timers on year round 2008-present, Expansion: Fundraising supports 40+ CyberNavigators, managed by community computing professional CNs today: 78% Afro/Latino/Asian … 82% Chicago born/raised … 95% non-engineers … adept at infotech, helping-oriented
  • 22.
  • 23. A leap across the digital divide, involving four kinds of literacy • Basic literacy: reading or writing • Computer literacy: managing passwords; using a browser; purchasing equipment • Library literacy: using the print or reservation system; searching the catalog • Domain literacy: looking for work online, filing for government benefits
  • 24. Social ties are important… …CNs are local, peer helpers
  • 25. Comments of users on Cybernavigators in a branch “They look at you more like a friend” “Technology is very awkward for people: It requires a lot of patience for this job” “She started schooling me”
  • 26. Public Computing and Volunteers The Role of Volunteers in Public Computing in the U.S. Volunteering part of U.S. Culture One report (World Values Survey-2002) placed U.S. volunteering at 66% of population Challenge of finding and sustaining volunteers
  • 27. Public Computing and Volunteers Role of Volunteers in other countries and cultures? The same report places volunteering in Europe between 7 % in Russia and 54 % in Sweden
  • 28. Public Computing and Volunteers Role of Volunteers in the Czech Republic: In the Czech Republic – 30%
  • 29. Public Computing and Volunteers One author (Knechtlova, 2007) suggests that Czech citizens still have a wariness about volunteering. They are becoming more receptive to volunteering as the civil society becomes stronger in the Czech Republic according to this author. Czechs still favor political volunteerism as opposed to social volunteerism.
  • 30. Community Informatics “Community informatics (CI), also known as community networking, electronic community networking, community-based technologies or community technology, refers to an emerging field of investigation and practice concerned with principles and norms related to information and communication technology (ICT)” (From Wikipedia, accessed August, 2010)
  • 31. Community Informatics Initiative (CII) The Community Informatics Initiative (CII) is a research and teaching center at the University of Illinois focused on working with communities to address their information and technology needs. • http://www.cii.uiuc.edu/ • http://www.communityinformaticsprojects.com/

Editor's Notes

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  12. 73 library locations for a population of 3 million.
  13. Social capital is a sociological concept, which refers to connections within and between social networks. Though there are a variety of related definitions, which have been described as "something of a cure-all"[1] for the problems of modern society, they tend to share the core idea "that social networks have value. Just as a screwdriver (physical capital) or a college education (human capital) can increase productivity (both individual and collective), so do social contacts affect the productivity of individuals and groups".[2]
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