Living at the intersection of technology, entrepreneurship, and believing they can make a difference.The Millennial Leaders are the 11% of those surveyed who are the most likely to drive global change through technology. 74% believe they can make a global difference compared to 40% worldwide.
Telefónica in partnership with the Financial Times, commissioned 12,171 online quantitative interviews among Millennials, aged 18-30, across 27 countries in six regions including North America, Latin America, Western Europe, Central and Eastern Europe, Asia, and Middle East & Africa.
Read more about the Millennial Leaders here: http://survey.telefonica.com/meet-the-millennials/millennial-leaders/
3. Methodology_
Region / Country
North
America
Latin
America
Western
Europe
Central &
Eastern
Europe
Asia
ME /
Africa
TOTAL
US
Canada
Brazil
Mexico
Argentina
Peru
Chile
Colombia
Venezuela
Spain
UK
Germany
Italy
France
Czech Republic
Russia
Poland
India
China
Japan
Korea
Australia
Turkey
Israel
KSA
Egypt
South Africa
Sample
size
MOE
1,000
+/-3.1%
151
+/-8.0%
1,028
503
500
150
500
150
150
915
900
919
251
251
500
500
264
1,000
1,003
150
151
151
251
150
232
250
201
+/-3.1%
+/-4.4%
+/-4.4%
+/-8.0%
+/-4.4%
+/-8.0%
+/-8.0%
+/-3.2%
+/-3.3%
+/-3.2%
+/-6.2%
+/-6.2%
+/-4.4%
+/-4.4%
+/-6.0%
+/-3.1%
+/-3.1%
+/-8.0%
+/-8.0%
+/-8.0%
+/-6.2%
+/-8.0%
+/-6.4%
+/-6.2%
+/-6.9%
12,171
+/-.9%
Telefónica in partnership with the Financial Times, commissioned 12,171 online
quantitative interviews among Millennials, aged 18-30, across 27 countries in
six regions. Penn Schoen Berland conducted the survey from 11 January – 4
February 2013.
Country sample sizes represented in the global number are weighted by the
percent of the population in each country with access to the Internet. The global
margin of error is +/-.9 percent.
Please note, questions in which answer choices are mutually exclusive and all answer choices
are displayed, percents may not add up to exactly 100% due to rounding.
3
Learn more at telefonica.com/millennials
4. Demographics_
Gender_
Global LatAm Brazil
Marital Status_
Global LatAm Brazil
Male
50%
50%
50%
Single
66%
68%
66%
Female
50%
50%
50%
Married
23%
18%
20%
Other
11%
14%
14%
Age_
Parental Status_
18-24
53%
53%
53%
26%
29%
27%
25-30
47%
47%
With Children
47%
Without Children
72%
69%
70%
Prefer not to say
2%
2%
3%
Employment Status_
Education_
Employed
55%
57%
60%
40%
59%
67%
Student
31%
30%
Less than University
24%
60%
41%
34%
Unemployed
11%
8%
University
11%
Other
3%
5%
5%
4
Learn more at telefonica.com/millennials
6. Selected Events_
25 January
25 – 28 February
4 June
5 June
6 June
13 June
20 June
24 June
25 June
15 July
1 September
6 September
9 September
10 September
13 September
17 September
19 September
2 to 5 October
WEF, Davos
Mobile World Congress, Barcelona
FT-TEF Millennials Summit - GMS Launch, London
Zeit conference, German Launch, Berlin
Brazil/Latam Launch, Sao Paulo
Chinese Launch, Beijing
Czech Launch, Prague
Silicon Valley Launch
CEO Breakfast, Berlin
New York Launch in partnership with AC-COA, NYC
Vision Summit, Berlin
Live Panel debate at Campus Party Europe 2013, London
ITU – BYND 2015 Global Youth Summit, Costa Rica
Roundtable with Wayra and local Millennial adults, Santiago de Chile
The Annual Meeting of the New Champions at the WEF, Dalian, China
Forum 2000, Prague
FT-TEF Millennials Summit, Brussels
One Young World 2013, Johannesburg
6
Learn more at telefonica.com/millennials
7. Global Conversations_
The introduction of the survey was presented in more than 12 cities including London,
Beijing, and Sao Paulo, in six languages and with One Voice.
Berlin
5 June
Davos
Date: Friday, 25 January
Panelists: Neelie Kroes
Executives: José María Álvarez-Pallete
Beijing
13 June
London
Date: Tuesday, 4 June
Keynote Speakers: Julius Genachowski, David Miliband
Executives: José María Álvarez-Pallete, Eva Castillo, Matthew Key
Prague
20 June
Sao Paulo
Date: Thursday, 6 June
Keynote Speakers: Alec Ross, Marco Gomes, Jorge Chediek
Executives: Santiago Valbuena, Alberto Horcajo
7
Silicon Valley
24 June
Learn more at telefonica.com/millennials
9. London: Live Panel Debate @ Campus Party
Europe 2013_
Greg Williams, Executive Editor, Wired
Anne-Marie Imafidon, Founder, Stemettes
Barbara Kasumu, Elevationnetworks
Rajeeb Dey, Founder and CEO, Enternshipsm
Philippe Legrain, European Commission
Máire Geoghegan-Quinn, EU Innovation Commissioner
9
Learn more at telefonica.com/millennials
10. Costa Rica: ITU – BYND 2015 Global Youth Summit_
Hosted by the International Telecommunication Union, the United Nations specialized agency for
information and communication technologies. The BYND2015 Global Youth Summit was a platform for
young people to influence decisions at the UN and discuss how the global youth is leading in the use of
ICTs for social good.
Lina Maria Echeverri
Vice President of Institutional Relations of Telefónica Colombia
10
Learn more at telefonica.com/millennials
11. Prague: Forum 2000_
The 17th annual Forum convened under the theme Societies in Transition and was attended by the Burmese
opposition leader and Nobel Peace Prize Laureate Aung San Suu Kyi and more than 100 global leaders including
His Holiness the Dalai Lama, Frederik Willem de Klerk, Gareth Evans, Yoani Sánchez and Roger Scruton
11
Learn more at telefonica.com/millennials
15. Foro Telefónica, Bogotá, Colombia_
De la Creatividad a la Innovación
The Telefónica Bogotá team organized an
exceptional disruptive event on 22nd
October presenting the Survey findings to
Colombian journalists, policy community,
professionals, academics and students.
The results were debated with Lourenco
Bustani, CEO Mandalah, one of the top 100
most creative businessmen (People 2012).
The panel included inspirational Colombian
Millennials from a number of fields including
technology, innovation, music and culture,
fashion.
15
Learn more at telefonica.com/millennials
16. The Millennial Survey’s Global Reach_
•
•
•
•
•
•
Hosted nine launch events across the globe in London, Sao Paulo, Brussels, New York, San
Francisco, Berlin, Prague, Santiago and Shanghai
Asked to participate in nine global events following the Survey’s release
Digital and online conversations resulted in more than 4,000 mentions and re-tweets
using #TEFMillennials and 2,237 mentions of FT-Telefónica Millennial Summit
Worldwide media coverage across print, online and broadcast in a total of 12 markets and
in more than 170 outlets
The website received 8,408 visits and 22,739 page views since 4 June launch.
The total circulation for the
advertisements which ran before the
events reached 14,060,000. Each special supplement achieved a circulation of 700,000.
16
Learn more at telefonica.com/millennials
17. The Millennial Survey’s Global Reach_
•
Following the survey launch, Telefónica established relationships with key political
leaders across the globe, including:
Rt. Hon. David Miliband,
Former UK Foreign Secretary
Keynote: London Launch
Alec Ross
Former Senior Advisor for
Innovation
Keynote: Sao Paulo Launch
Neelie Kroes
Vice President of the
European Commission
Keynote: Brussels Launch
The White House and 10 Downing Street briefed, Ambassadors from China, Turkey, Brazil joined events, President
of Colombia tweeted about it…
17
Learn more at telefonica.com/millennials
19. Key Themes_
1 The Power of Technology
2 Beliefs and Goals
3 Optimism and Opportunity
4 Introducing: The Millennial Leaders
19
Learn more at telefonica.com/millennials
21. Millennials Are A Smartphone Generation_
Globally 76% say “I own a smartphone”
24% carry with them 3 or more devices at all times
North America
Laptop
Desktop
Tablet
71%
83%
50%
37%
SmartPhone
Western Europe
79%
Laptop
Desktop
Tablet
72%
49%
22%
Central & Eastern Europe
60%
68%
62%
58%
22%
64%
56%
23%
SmartPhone
SmartPhone
Asia
Latin America
Laptop
Desktop
Tablet
Laptop
Desktop
Tablet
Middle East & Africa
Brazil
SmartPhone
72%
Laptop
Desktop
Tablet
SmartPhone
63%
57%
61%
24%
Laptop
Desktop
Tablet
66%
45%
20%
83%
Laptop
Desktop
Tablet
77%
49%
31%
SmartPhone
SmartPhone
21
Learn more at telefonica.com/millennials
22. Constantly Connected, Constantly Online_
Globally, Millennials spend an average of 6 hours online each day
North America
Western Europe
Central & Eastern Europe
5
7
6
hours
hours
hours
Middle East & Africa
Latin America
7
hours
Asia
6
hours
5
hours
Brazil
7
hours
22
Learn more at telefonica.com/millennials
23. Millennials Believe That Technology Creates
Opportunity_
Brazilian Millennials overwhelmingly believe technology makes language
barriers easier to overcome…
Technology makes
language barriers
easier to overcome
Technology makes
language barriers
harder to overcome
87%
91%
91%
89%
94%
13%
9%
9%
11%
6%
Global
North
America
Latin
America
Western
Europe
Central &
Eastern
Europe
23
84%
86%
16%
14%
Asia
MEA
92%
8%
Brazil
Learn more at telefonica.com/millennials
24. …Easier To Get A Job_
Technology has
made it easier to
get a job
Technology has
made it harder to
get a job
83%
17%
Global
74%
85%
78%
85%
22%
26%
Latin
America
Western
Europe
24
Central &
Eastern
Europe
84%
85%
15%
8%
15%
North
America
92%
16%
15%
Asia
MEA
Brazil
Learn more at telefonica.com/millennials
25. …And Creates More Opportunities For All,
Rather Than A Select Few_
Venezuelan and Colombian Millennials believe this more strongly than their
Brazilian peers
Countries most strongly
agreeing with this:
Technology creates more opportunities for all
Technology creates more opportunities for a select few
Latin America
Venezuela
88%
Colombia
81%
Peru
78%
Chile
72%
74%
76%
78%
24%
26%
24%
22%
61%
75%
71%
73%
Mexico
76%
76%
Argentina
69%
Brazil
71%
31%
Global
25%
39%
North
America
Latin
America
25
Western
Europe
Central &
Eastern
Europe
Asia
MEA
29%
Brazil
Learn more at telefonica.com/millennials
26. However, Technology Is Not Yet An Equalizer_
But they also believe technology has so far been used to widen the gap
between the rich and the poor
62%
“technology has
widened the gap
between the rich
and the poor”
say
26
Learn more at telefonica.com/millennials26
27. Latin American Millennial Are Less Likely Than
Their Global Peers to Believe This_
Global
Who Believes
Technology Has
Shrunk The Gap?
North
America
Latin
America
Western
Europe
Central &
Eastern
Europe
Asia
Middle East &
Africa
Peru
61%
Brazil
57%
Egypt 69%
Colombia
57%
KSA
Chile
54%
Venezuela
54%
27
62%
Learn more at telefonica.com/millennials27
28. Technology Is Also The New Gender Gap_
How much do you agree or disagree with the following statement? I am on the
cutting edge of technology
Consider themselves
“on the cutting edge
of technology”
Ranked by
Global
Global
North
America
Latin
America
Western
Europe
Central &
Eastern
Europe
Asia
MEA
Brazil
Strongly +
Somewhat
agree
80
69
87
70
89
83
87
72
77
65
74
63
83
79 83% 76%
Strongly
Agree
23
14
29
17
39
25
28
14
23
10
14
11
31
20
32
21
Somewhat
Agree
57
55
58
53
50
58
59
58
54
55
60
52
52
59
51
55
Somewhat
Disagree
17
25
12
25
9
13
11
24
20
31
22
29
14
19
13
17
Strongly
Disagree
3
6
1
5
2
3
2
4
3
5
5
8
3
2
4
7
28
28
Learn more at telefonica.com/millennials
29. Latin American Millennial Men More Likely To Say
Technology Ensures Success_
Which field of study do you believe is most important for ensuring your
personal future success?
Say “technology” is
the most important
field of study to
ensuring future
success
North
America
Latin
America
Middle
East &
Africa
Global
Technology
42 29 35 21 44 25 32 15 40 21 49 40 35 25 46 27
% % % % % % % % % % % % % % % %
Economics
18
21
18
16
17
21
20
20
20
30
17
23
19
20
14
17
Foreign
Languages
9
16
3
4
11
23
10
19
12
21
10
17
14
20
12
22
Science
12
11
15
22
10
11
14
15
10
9
11
7
16
13
9
12
Mathematics
5
4
8
6
6
4
7
4
7
3
3
2
7
7
8
4
Literature
2
4
3
6
2
4
2
4
2
4
2
4
3
4
2
4
29
Western
Europe
Central &
Eastern
Europe
Ranked
by Global
Asia
Brazil
Learn more at telefonica.com/millennials
30. Latin American Millennial Men More Likely To Credit
Technology For Having Influenced Their Outlook_
Say “technology”
has been influential
in shaping their
outlook on life
Ranked by
Global
Global
North
America
Latin
America
Western
Europe
Central &
Eastern
Europe
Asia
MEA
Brazil
Family
81
88
81
86
84
93
81
90
82
88
83
89
67
72
84
93
School/
education
58
64
53
57
65
72
58
66
56
64
60
66
47
57
66
78
Friends
54
57
53
61
44
46
66
69
58
56
54
58
41
41
47
43
Technology
39 22 43 24 44 22 38 20 35 22 37 20 39 34 42 21
% % % % % % % % % % % % % % % %
Economy
29
30
26
23
22
22
24
23
20
18
34
38
29
27
18
10
Religion
15
17
22
32
24
31
11
11
12
13
8
7
43
37
32
46
30
Learn more at telefonica.com/millennials
31. Key Driver Of Change:
Belief In The Importance Of Education_
This belief is held more strongly by Brazilian Millennials
42%
54%
of global Millennials believe
improving the access to / quality of
education is the most important way
to make a difference in the world
41%
39%
24%
24%
say protecting our environment
say eliminating poverty
say providing basic food / shelter to people
say promoting sustainable energy
31
Learn more at telefonica.com/millennials31
33. Social Inequality and Education Are The Most
Important Issues To Latin American Millennials_
The most important issue facing the region where you live
Central & Eastern Europe
Western Europe
North America
#1. The Economy: 34%
#2. Social Inequality: 15%
#1. The Economy: 22%
#2. Social Inequality: 17%
#2. Poverty: 17%
#1. The Economy: 46%
#2. Education: 12%
Asia
Middle East & Africa*
Latin America*
#1. The Economy: 24%
#1: Social Inequality: 24%
#1. Terrorism: 19%
#2. Political Unrest: 13%
#1. Social Inequality: 19% Brazil
#1. Education: 19%
#1. Social Inequality:
#1. Education:
#2 Healthcare:
#3 Poverty:
#4 The economy:
#4 Political Instability:
24%
24%
17%
11%
5%
5%
33
*The Economy Ranks:
#4 in LatAm (11%)
#4 in MEA (10%)
Learn more at telefonica.com/millennials33
34. Climate Change Is A Very Pressing Concern For
Millennials In Latin America_
% saying the issue of climate change is “very pressing”
North America
Western Europe
38%
49%
36%
Central & Eastern Europe
Middle East & Africa
Countries most concerned:
Colombia
83%
Chile
72%
Brazil
70%
Asia
59%
Latin America
44%
70%
Globally, 53% of Millennials believe climate change is
“very pressing”
34
Learn more at telefonica.com/millennials34
35. Governments Out Of Step With Millennials’ Values
And Beliefs_
I believe my country’s current political system represents my values and
beliefs (Showing Disagree)
63%
Countries most strongly
disagreeing:
Italy
87%
Spain
65%
31%
52%
65%
33%
32%
53%
31%
21%
Czech Rep.78%
Brazil
29%
Global
32%
32%
35
18%
Asia
Middle
East &
Africa
33%
North
Latin
Western Central &
America America Europe Eastern
Europe
Strongly Disagree
23%
14%
21%
79%
41%
30%
32%
44%
Somewhat Disagree
Learn more at telefonica.com/millennials35
36. Few Believe The Economy Is On The Right Track_
About half of Brazilian Millennials believe that the global and their regional
economies are on the right track
Region's economy is on the right track
Global economy is on the right track
65% 65%
50%
48%
44%
43%
37%
38%
34%
48%
48% 46%
33% 35%
34%
26%
Global
North America
Latin America
Western Europe Central & Eastern
Europe
36
Asia
Middle East &
Africa
Brazil
Learn more at telefonica.com/millennials36
37. Brazilian Millennials Believe They Will Have Enough
Money To Retire_
I expect to have enough money to retire comfortably
I expect to have to continue working indefinitely
87%
81%
67%
61%
51% 49%
44%
39%
61%
60%
56%
40%
33%
39%
19%
Global
North America
Latin America
13%
Western Europe Central & Eastern
Europe
37
Asia
Middle East &
Africa
Brazil
Learn more at telefonica.com/millennials37
38. And Think That Brazil’s Best Days Are Ahead_
My country's best days are ahead
78%
67%
47%
Countries most positive:
China
66%
41%
91%
Chile
69%
81%
93%
KSA
79%
90%
Global
North America Latin America
Western
Europe
Central &
Eastern Europe
Asia
Middle East &
Africa
Brazil
Latin America
90%
72%
89%
71%
86%
56%
81%
38
Learn more at telefonica.com/millennials38
39. Brazilian Millennials Want To Make It To The Top Of
Their Careers_
How important are the following life accomplishments to you personally?
(showing % saying very and somewhat important)
Making it to the top of
your career
81%
94%
55%
Being an entrepreneur
83%
Overall findings
Brazil
32%
Being famous
Being in politics
22%
18%
17%
39
Learn more at telefonica.com/millennials
40. Approximately Half Of Latin American Millennials
Know Exactly Where They Want To Be In 10 Years_
How much do you agree or disagree with the following statement? I know
exactly where I want to be in 10 years
Strongly agree
48%
36%
26%
Global
26%
21%
North America Latin America Western Europe
40
21%
22%
Central &
Eastern Europe
Asia
39%
Middle East &
Africa
Brazil
Learn more at telefonica.com/millennials
41. Less Religious Than Their Parents,
But Open To Others’ Religious Beliefs_
51%
say they
are less devout
than their parents
51% are less devout
than their parents
76%
80%
say they are
open toward
other religions
and beliefs outside
their own
say they
would consider
marrying someone
with different
religious beliefs
90% are open
toward other
religions
41
86% consider marrying
someone with different
religious beliefs
Learn more at telefonica.com/millennials
43. Latin American Millennials Believe They Can “Make
A Local Difference”_
I don't believe I can make a
local difference
Global
North America
Latin America
Western Europe
Central & Eastern Europe
Asia
MEA
Brazil
I believe I can make a local difference
38%
62%
18
82
18
82
41
59
44
56
50
50
33
67
20
43
80
Learn more at telefonica.com/millennials43
44. Believe They Can Create Political Change_
Latin America is one of the most optimistic regions
One person’s participation does
not make a difference
Global
North America
Latin America
Western Europe
Central & Eastern Europe
Asia
Middle East & Africa
Brazil
One person’s participation does
make a difference
54%
45%
40
60
42
58
55
45
69
31
63
37
40
55
37
63
44
Learn more at telefonica.com/millennials44
45. And Believe They Can Create Global Change_
I don’t believe I can make a global difference
Global
North America
Latin America
Western Europe
Central & Eastern Europe
Asia
Middle East & Africa
Brazil
I believe I can make a global difference
60%
40%
49
51
38
71
62
29
75
25
66
34
52
48
42
58
45
Learn more at telefonica.com/millennials45
46. “Yes, I Can” Pockets Of Optimism In Several Key
Countries_
% saying “I believe I can make a global difference””
DE 30%
UK 37%
RU 22%
CZ 28%
FR 21%
US 52%
TR 41%
SP29%
MX 68%
EG 53%
KSA 43%
CN 27%
KO 52%
JP 22%
IN 60%
VZ 66%
CO 73%
PE 68%
BR 58%
SA 68%
CL 58%
46
Globally, 40% of
Millennials believe
they can make a
global difference
Learn more at telefonica.com/millennials 46
48. Millennial Leaders: The Global 11% Who Will Drive
Change Through Technology_
We have identified a key subgroup in the Millennial
generation. Instead of traditional metrics like
socioeconomic status, Millennial Leaders are
defined by technology and opportunity.
Millennial Leaders are found at the intersection of:
“Strongly Agree” I am on
the cutting-edge of
technology
“I believe I can make
a local difference”
48
“Strongly / Somewhat Agree” I have
opportunities in my country to
become an entrepreneur or develop
and bring an idea to market
Learn more at telefonica.com/millennials48
49. Millennial Leaders: Where Are They In The World?_
Top 14
Bottom 13
% of country respondents
that are Millennial Leaders
Country
% of country respondents that are
Millennial Leaders
Colombia
27%
Germany
12%
Peru
26%
Israel
12%
KSA
26%
Argentina
10%
Chile
22%
Venezuela
22%
Turkey
10%
Egypt
8%
India
22%
China
7%
Mexico
21%
Spain
6%
South Africa
20%
Brazil
18%
France
6%
Czech Republic
6%
US
16%
Russia
6%
Australia
15%
Poland
14%
Italy
4%
Korea
2%
Canada
13%
Japan
1%
UK
13%
Country
Global
MOE
Millennial Leaders
49
N Size
1,600
+/-2.5%
Learn more at telefonica.com/millennials
50. Latin American Millennial Leaders Are The Most
Career-Oriented_
How important or
unimportant are
each of the following
life
accomplishments to
you personally?
“Making it to the
top of your
career” (very
important)
Global
North
American
Latin
American
Western
European
Central &
Eastern
European
43%
33%
71%
33%
26%
50
Asia
41%
Middle
East &
Africa
63%
Brazil
83%
Learn more at telefonica.com/millennials50
51. Millennial Leaders: Armed With Smartphones
And An Excellent Comfort With Tech_
How would you describe your
personal knowledge and comfort
level with technology?
Brazilian
Global
Millennial Millennial
Millennials Leaders
Leaders
“Excellent”
30%
What kind of access do you have
to the following technological
devices?
% say “I own it”
Brazilian
Global
Millennial
Millennial
Millennials Leaders
Leaders
Smartphone
76%
82%
68%
Laptop
74%
80%
68%
Desktop
50%
66%
76%
Tablet
28%
46%
39%
72%
71%
51
Learn more at telefonica.com/millennials51
52. Millennial Leaders: Optimistic_
How optimistic are you
about your future?
Global
Millennials
Millennial
Leaders
Brazilian
Millennial
Leaders
“Very optimistic”
32%
61%
70%
In general, do you think
your country’s best days
are ahead, or behind?
Global
Millennials
Millennial
Leaders
Brazilian
Millennial
Leaders
“My country’s best days
are ahead”
67%
79%
87%
Do you believe you can
make a global difference?
Global
Millennials
Millennial
Leaders
Brazilian
Millennial
Leaders
“I believe I can make a
global difference”
40%
74%
70%
52
Learn more at telefonica.com/millennials52
53. Millennial Leaders: Civically Engaged,
Empowered To Drive Change Through Technology_
Technology has made me better informed about political issues in my country
“Strongly agree”
67%
Millennial Leaders
“Strongly agree”
38%
46% 28%
Global Millennials
69%
Brazilian Millennial Leaders
Social media plays an important role in current political events and
movements in my country
60%
“Strongly agree”
Millennial Leaders
33%
Global Millennials
63%
“Strongly agree”
Brazilian Millennial Leaders
53
Learn more at telefonica.com/millennials53