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© ValidSoft 2014
Breakout Session 1
Security vs Convenience:
Voice a Game Changer?
Proprietary and Confidential information 1
© ValidSoft 2014
Security must protect and serve ….
Proprietary and Confidential information 2
© ValidSoft 2014
Securing transactions with Personal Authentication….
Proprietary and Confidential information 3
© ValidSoft 2014
The ideal balance of security and user experience
• Nothing to remember or write down
• Natural and personal
• Cost effective and low friction – just speak!
• Backed by research – tested and rated as leading commercial engine By NIST
Voice biometrics value is increasing:
• Constant data access –– consumers want to access data wherever they are at
• A multi-channel banking world – voice is the only biometric that can work across multiple channels as
consumers want multi-channel banking
• Proven value across industry – once you have one voice print can be used across different industries
Why voice biometrics?
Proprietary and Confidential information 4
© ValidSoft 2014
Telephone Banking – reducing cost and friction
Proprietary and Confidential information 5
© ValidSoft 2014
Telephone Banking – the power of voice…
Proprietary and Confidential information 6
Bank Benefits
• Less Fraud
• Improved Customer
Experience
• Reduced Call Time
so Reduced Costs
© ValidSoft 2014
Balancing security and user experience in
CardNotPresent…
Proprietary and Confidential information 7
© ValidSoft 2014
Breakout Session 1
Proprietary and Confidential information 8
Paul Burmester – CEO, ValidSoft
David Pollington - Senior Director Web Technologies, GSMA
Andrew Barnett - Director, Transactional Fraud Strategy, Barclays
John Maynard - Head of Development, Paym

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Payments Innovation Conference - Paul Burmester, CEO, Validsoft - Security vs Convenience: Voice a Game Changer?

  • 1. © ValidSoft 2014 Breakout Session 1 Security vs Convenience: Voice a Game Changer? Proprietary and Confidential information 1
  • 2. © ValidSoft 2014 Security must protect and serve …. Proprietary and Confidential information 2
  • 3. © ValidSoft 2014 Securing transactions with Personal Authentication…. Proprietary and Confidential information 3
  • 4. © ValidSoft 2014 The ideal balance of security and user experience • Nothing to remember or write down • Natural and personal • Cost effective and low friction – just speak! • Backed by research – tested and rated as leading commercial engine By NIST Voice biometrics value is increasing: • Constant data access –– consumers want to access data wherever they are at • A multi-channel banking world – voice is the only biometric that can work across multiple channels as consumers want multi-channel banking • Proven value across industry – once you have one voice print can be used across different industries Why voice biometrics? Proprietary and Confidential information 4
  • 5. © ValidSoft 2014 Telephone Banking – reducing cost and friction Proprietary and Confidential information 5
  • 6. © ValidSoft 2014 Telephone Banking – the power of voice… Proprietary and Confidential information 6 Bank Benefits • Less Fraud • Improved Customer Experience • Reduced Call Time so Reduced Costs
  • 7. © ValidSoft 2014 Balancing security and user experience in CardNotPresent… Proprietary and Confidential information 7
  • 8. © ValidSoft 2014 Breakout Session 1 Proprietary and Confidential information 8 Paul Burmester – CEO, ValidSoft David Pollington - Senior Director Web Technologies, GSMA Andrew Barnett - Director, Transactional Fraud Strategy, Barclays John Maynard - Head of Development, Paym