Career in tourism

1. Theory of Tourism : CAREER OPPORTUNITIES
DESINGED BY,
MR. SUNIL KUMAR,
LECTURER

2. 2
Learning Objectives
Learn about the careers available.
Evaluate future job opportunities in the tourism
field.
Discover which careers might match your
interests and abilities.
Know additional sources of information on
careers.

3. 3
Introduction
Every student eventually must leave the college or
university campus to a career-oriented job.
This is a difficult decision-making time.
You are marketing a product (Yourself(
You will have to do a good job of communicating to
convince a prospective employer that you have the
abilities needed, that you will be an asset to the
organization.

4. 4
Job Forecasts:
The World Travel and Tourism Council
(WTTC( estimates that over 221.5
million people worldwide.
Tourism contributes to gross domestic
product (GDP(, capital, employment,
foreign exchange, and export earnings.

5. 5
Job Requirement:
Are you suited to work in the tourism field?
Do you like work that provides leadership?
Would you be truly concerned for comfort,
needs, and well-being even if the customer
might be rude?
You must also ask if you have the physical
stamina required for the jobs available?.. Is It
difficult to work long hours on your feet.

6. 6
Job Requirement (Continued(
To enhance your chances of getting a job and deciding
if several types of tourist-related organizations.
Watch the activities.
Talk to managers, supervisors, and employees.
Try to obtain an internship.
Work experience means a great deal.
Once you have had that, these skills can be utilized in
a wide variety of tourism enterprises in any number of
locations.

7. 7
Career Possibilities:
Tourism today is one of the world's largest industries.
It is made up of many segments, The principal ones
being
Transportation
Accommodations
Food service
Shopping
Travel arrangements
Activities for tourists, such as history, culture, adventure,
sports, recreation, entertainment, and other similar activities.
The businesses that provide these service require
knowledgeable business managers.

8. 8
Career Possibilities (Continued(
Familiarity with tourism, recreation, business,
and leisure equips one to pursue a career in a
number of tourism-related fields.
Tourism skills are critically needed, and there
are many opportunities available in a multitude
of fields.
Because tourism is diverse and complex, each
sector has many job opportunities and career
paths.

9. 9
Airlines:
The airlines are a major travel industry
employer.
Offering a host of jobs at many levels, ranging
from entry level to top management, including:
Reservation agents,
Flight attendants,
Pilots,
Flight engineers,
Aircraft mechanics,
Maintenance staff,
Baggage handler,

10. 10
Airlines: (Continued(
Airline food service jobs
Sales representatives, sales jobs
Computer specialists
Training staff
Office jobs
clerical positions
Ticket agents
Research jobs

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Bus Companies:
Bus companies require:
Management personnel
Ticket agents
Sales representatives
Tour representatives
Hostesses,
Information clerks
Clerical positions
Bus drivers
Personnel people
Training employees.

12. 12
Cruise Companies
The cruise industry is the fastest-growing segment of
the tourism industry today.
Job opportunities include those for:
Sales representatives
Clerical workers
Market researchers,
Recreation directors
Because of its similarity in operations, the cruise
industry has many of the same jobs as the lodging
industry.

13. 13
Railroads
Railroads hire:
Managers,
Passenger service representatives
Traffic analysts
Marketing managers,
Sales representatives,
Reservations clerks
Information specialists
Conductors
Engineers
Coach and lounge car attendants, and station
agents.

14. 14
Rental Car Companies
With increased pleasure air travel and the
growth of fly/drive programs, rental car
companies are becoming an ever more
important segment of the travel industry.
This sector of tourism employs:
Reservation agents
Rental sales agents
Clerks of various kinds
Service agents
Mechanics
District and regional managers.

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Hotels, Motels, and Resorts
The range of jobs in hotels and motels is
extremely broad.
The following list is
Representative
Regional manager
General manager
Resident manager
Comptroller
Accountants
Management trainees

16. 16
Hotels, Motels, and Resorts (Continued(
Director of sales
Director of convention sales
Director of personnel
Director of research
Mail clerks
Room clerks
Reservation clerks
Front-office manager

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Hotels, Motels, and Resorts (Continued(
Superintendent of service
Bellhops
Lobby porters
Doormen
Maids
Chefs
Cooks
Kitchen helpers

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Hotels, Motels, and Resorts (Continued(
Storeroom employees
Dishwashers
Waiters
Bartenders
Apprentice waiters
Heating and air-conditioning personnel
Maintenance workers

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Hotels, Motels, and Resorts (Continued(
Electricians
Plumbers
Carpenters
Painter
Laundry workers.
Resorts tend to have the same jobs as
those mentioned for hotels and motels

20. 20
Hotels, Motels, and Resorts (Continued(
Resorts tend to have the same jobs as
those mentioned for hotels and motels.
larger resorts will have greater job
opportunities and require more
assistants in all areas.

21. 21
Hotels, Motels, and Resorts (Continued(
Resorts also have a number of
additional job opportunities in the areas
of:
Social events
Entertainment and recreation, such as for
tennis and golf pros. At ski resorts there will
be ski instructors, members of a safety
patrol, and so on.

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Travel Agencies
Travel agencies range from very small to very
large businesses.
The smaller businesses are very much like
any other small business.
Very few people carry out all the business
operations, and jobs include:
Secretarial
Travel counselling
Managerial activities

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Travel Agencies (Continued(
In large offices, job opportunities are more
varied and include:
Branch manager
Commercial account specialists
Domestic travel counsellors,
International travel counsellor
Research directors,
Advertising managers
Trainee group sales consultants
Accountants
File clerks

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CAREERS FOR HOTEL
MANAGEMENT STUDENTS
Sales personnel
Tour planners
Tour guides
Reservationists
Group coordinators
Trainees
Operations employees,
Administrative assistants
Advertising specialists
Computer specialists
DESINGED BY,
MR.P.SURESH,
LECTURER

25. 25
Tour Companies:
Tour companies offer employment
opportunities in such positions as
Tour manager or escort,
Tour coordinator
Tour planner
Publicist
Reservations specialist
Accountant
Sales representative

26. 26
Tour Companies: (Continued(
Group tour specialist
Incentive tour coordinator
Costing specialist
Hotel coordinator
Office supervisor, and managerial positions
Often, a graduate will begin employment as a
management trainee, working in all the
departments of the company before a
permanent assignment is made.

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Food Service
Many job opportunities are available in the rapidly
growing food service industry, such as:
Headwaiters
Captains
Waiters and waitresses
Bus persons
Chefs
Cooks
Bar­tenders
Restaurant managers
Assistant managers
Personnel directors
Dieticians

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Food Service (Continued(
Menu planners
Cashiers
Food service supervisors
Purchasing agents
Butchers
Beverage workers
Hostesses
Kitchen helpers
Dishwashers.
Highly trained managers having a strong background
in this sector are required to oversee the development
and performance of large restaurant chains.

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Tourism Education:
As global tourism continues to grow, the need for
training and education grows.
In recent years many colleges and universities have
added travel and tourism programs, existing programs
have expanded
There are job opportunities for:
Administrators
Teachers
Professors
Researchers,
Support staff.

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Tourism Research
Tourism research consists of the collection and
analysis of data from both primary and
secondary sources.
The tourism researcher plans market studies,
consumer surveys, and the implementation of
research projects.
Research jobs are available in national tourism
offices, state/provincial travel offices, and so
on.

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Travel Communications
A number of opportunities are available in travel writing for
editors, staff writers, and freelance writers.
Most major travel firms need public relations:
People who write and edit
Disseminate information
Develop communication vehicles
Obtain publicity
Arrange special events
Do public speaking, plan public relations campaigns, and so on.
A travel photographer could find employment in either public
relations or travel writing.
Television is a medium with increasing opportunities.

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Recreation and Leisure
Jobs in recreation and leisure are enormous. Activity
director
Aquatics specialist
ski in­structor
Park ranger
Naturalist
Museum guide
Handicapped­program planner
Forester
Camping director
Concert promoter
Lifeguards

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Recreation and Leisure (Continued(
Tennis and golf instructors
Coaches for various athletic teams,
Drama directors.
Many recreation workers teach handicrafts.
Resorts, parks, and recreation departments youth
groups, to serve as camp counsellors, or to teach such
skills as boating and sailing.
Management, supervisory, and administrative
positions are also available

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Attractions
Attractions such as amusement parks
and theme parks are a major source of
tourism employment.
Large organizations (Disney World, Disneyland, Six
Flags, Europa­Park, Tivoli Gardens, and Sea World) provide
job opportunities ranging from top
management jobs to clerical and
maintenance jobs.

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Festivals and Events
Festivals and events are one of the fastest­growing
segments of the tourism industry.
Event management is emerging as a field, is
becoming more professional, and is providing a new
source of job opportunities.
Events are creating offices and moving them to year­
round operation.
A study of the International Special Events Society
showed that event managers earned between $25,000
and $75,000 per year and that the majority held
baccalaureate degrees.

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Sports Tourism
Sports are popular throughout the
world, with many sports teams and
enterprises becoming big businesses.
Offering job opportunities in the
management and marketing areas.

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Tourist Offices and Information Centers:
Numerous jobs are available in tourist offices and information
centers.
Many chambers of commerce function as information centers and
hire employees to provide this information.
Many states operate welcome centers.
Job titles found in state tourism offices are:
Director
Assistant director
Deputy director
Travel representative
Economic development specialist
Assistant director for travel promotion

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Tourist Offices and Information Centers:
(Continued(
Public information officer
Assistant director for public relations
Marketing coordinator
Communications specialist
Travel editor
Media liaison, media specialist,
Photographer
Administrative assistant
Information specialist

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Tourist Offices and Information Centers:
(Continued(
Media coordinator
Manager of travel literature
Writer
Chief of news and information
Marketing coordinator, market analyst,
Research analyst,
Economist, reference coordinator
Secretary
Package tour coordinator
Information clerk

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Convention and Visitors Bureaus: (Destination
Management Organizations(
As more and more cities enter the convention and visitor industry,
employment opportunities in this segment grow.
Many cities are devoting public funds to build convention centers
to compete in this growing market.
Convention and visitors bureaus require:
managers
Assistant managers
Research director
Information specialists
Marketing managers
Public relations staff
Sales personnel
Secretaries, and clerks.

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Meeting Planners
A growing profession is meeting
planning.
Many associations and corporations are
hiring people whose job responsibilities
are to arrange, plan, and conduct
meetings.

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Gaming
One of the fastest-growing sectors is gaming. Today,
In states where gambling is allowed or a gaming
proposal
From riverboats to Indian reservations to land-based
casinos, new destinations are being created.
Casinos provide job opportunities ranging from
managers to marketers to mechanics to clerical and
maintenance jobs.

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Other Opportunities
A fairly comprehensive list of career
opportunities has been presented.
Others that do not fit the general categories
listed are:
Club management
Entertainment management
Corporate travel departments
Hotel representative companies
In-flight and trade magazines, and trade and
professional associations

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Career Paths in Tourism
Because the tourism industry is so large and so
diverse, it offers broad range of challenging positions.
People can pursue a variety of reasonably well defined
alternative route
Through the educational system
Through the industry itself.
Based on the training and experience gained,
combined with high-quality performance, a person
can pursue a career path starting at different levels,

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Career Paths in Tourism (Continued(
Positions that will appeal to different people will vary
(differ) according to their particular educational
background and their occupational skills.
The chosen career path will also reflect a person's
values and interests.
Example:
frontline staff (entry level and operations) must like dealing
with people and has a strong interest in providing them
with high-quality service.
Supervisors, managers, and entrepreneurs must have
additional values and interests that enable them to face the
challenges of change as they attempt to meet the needs of a
demanding and ever-shifting marketplace.

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Internships
One of the best ways to get the job you want is to
have internship.
Most internship programs are designed to provide
students the opportunity to:
(1)Acquire valuable, hands-on experience to supplement
their
academic learning
(2)Learn potential practical skills
(3)Develop professionalism
(4)Interact with segments of the local business community
(5)Develop a further understanding of their chosen field.

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Other Sources of Career Information
Most of the career opportunities available in
the travel field have been listed.
This overview will provide you with a guide and
point out that these industries are so large that
they are worthy of much further study by
themselves.
In considering career opportunities, it is
important to gather information before you
invest a great deal of time looking for a job.

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Summary
A career in tourism offers many exciting and
challenging employment opportunities.
Tourism is the largest industry in the world today.
In the United States and throughout the rest of the
world the travel industry is expected to be a growth
industry.
The labour-intensive tourism industry has a need for
motivated people of all ages and backgrounds.

49. Thank You