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DealerTrack is the nation’s first and largest credit application network for the automotive industry, connecting 17,000 dealers and over 1000 lenders. Senior Director of Technology Architecture, and one of the founding members, Chris DeMeo detailed DealerTrack’s complex environment, spanning multiple geos and data centers and with the diverse architecture that comes with multiple acquisitions over the course of several years. As is common with our customers, they brought Splunk in for a unified view of their data.
“Our developers had full visibility into the anatomy of a problem to rectify quickly and avoid similar errors in the future. We’ve had so many ‘a-ha’ moments with Splunk, it’s become second nature to expect them,” Chris said.
DealerTrack has moved from reactive to proactive, and they have a much better understanding of their transaction volume, transaction mix, and watch dashboards for bunching or other challenges during load tests.