Splunk at Expedia - Gartner Symposium

4,010 views

Published on

Published in: Technology
1 Comment
3 Likes
Statistics
Notes
No Downloads
Views
Total views
4,010
On SlideShare
0
From Embeds
0
Number of Embeds
3
Actions
Shares
0
Downloads
107
Comments
1
Likes
3
Embeds 0
No embeds

No notes for slide

Splunk at Expedia - Gartner Symposium

  1. 1. Expedia Turns Big Data Into Operational Insights Eddie Satterly, ExpediaCopyright © 2011, Splunk Inc. Listen to your data.
  2. 2. Overview • Introduction • Expanding Use Cases – Who Am I? – Ecommerce Systems – Who is Expedia? – All Devices – Our Architecture – Why Splunk? • Our Initial Use CaseCopyright © 2011, Splunk Inc. 2 Listen to your data.
  3. 3. Who Am I? Eddie Satterly Global Infrastructure Team Sr. Director Infrastructure • Architecture for Global Infrastructure • Systems and OS Engineering Architecture & Engineering • 1,3 & 5 year Technology Roadmaps Global Infrastructure Systems • Vendor Selection/Tech Evaluation • Ensuring Ops is Empowered to Deliver Expedia • Architecture and Customer DeliveryCopyright © 2011, Splunk Inc. 3 Listen to your data.
  4. 4. Who is Expedia? The Company IT • The World’s Largest Travel Site • 4,000+ Technology Workers • First $1B Quarter in 2011 • Development Team of 1,800 • 90 localized Expedia.com® and • 4,000 Splunk Accounts Hotels.com® sites • 1,400 Max. Concurrent Users • 200 Dev/Ops • Discount travel site Hotwire® and • 250 IT Ops travel community TripAdvisor • 30 Business – Marketing • NASDAQ: (EXPE) • 25 Executive UsersCopyright © 2011, Splunk Inc. 4 Listen to your data.
  5. 5. Our Ecommerce Environment • Influenced by Acquisitions and Organic Growth • 5 data centers (3 US, 2 EMEA) • Highly-distributed SOA Environment • Java, .NET and Legacy Code Bases Complexity & Scale • Monthly major releases, weekly releases for features • Global Ops for Infrastructure and DevOps within App teams • Currently Generating ~4TB of System and Application Logs DailyCopyright © 2011, Splunk Inc. 5 Listen to your data.
  6. 6. Where Splunk Comes In • 9,000 Servers • 27,000+ Hosts • 900+ Source Types • 227,000 Sources • And, Pre-Splunk, 20 Different Solutions for RCA (packaged, home grown)Copyright © 2011, Splunk Inc. 6 Listen to your data.
  7. 7. Why Splunk?Copyright © 2011, Splunk Inc. Listen to your data.
  8. 8. Use case: App TransactionsSplunk Adoption Over Ten Months Data: 200GB/day Systems: 90TB Data Per Mo. Deployment: Oct. 2011 Big Data Integration Use case: Ecommerce Systems Data: 1.8TB/day Use case: Business Unit Systems: 8700 Data: 125GB/day Deployment: : March 2011 Systems: 1100 Deployment: Jan. 2011 Viral Growth from Initial Pilot Demonstrated Value All Devices. All Data Centers Use case: All Devices Data: ~4TB/day Systems: ~21000 Deployment: Aug. 2011 Copyright © 2011, Splunk Inc. Listen to your data.
  9. 9. Splunk Impact / Top Takeaways Splunk helped deliver Expedia an annual ROI of over $11 Million The ROI was 5x the Original Business Case Tools Consolidation and Retirement MTTR Reduction – 83% Outage Avoidance Splunk usage is Viral 50+ Apps Developed by Our Team Over 1,400 Users on a Regular Basis More data = more benefits SEO/SEM – Multi-million Dollar Investments Optimized Using Splunk Customer Satisfaction and User Experience GainsCopyright © 2011, Splunk Inc. Listen to your data.
  10. 10. Splunk DemoCopyright © 2011, Splunk Inc. 10 Listen to your data.
  11. 11. Thank you.Copyright © 2011, Splunk Inc. Listen to your data.

×