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We’re on a mission to
give every donor a great online experience
 We love the Not-for-Profit sector
✔ We consult
✔ We educate
✔ We research
Delicious Digital
Writing Webpages That Convert
31st May 2016 Sydney
7th June 2016 Melbourne
Nice to meet you
 Shanelle Newton Clapham
 Consultant with more than
12 years experience in
digital marketing & fundraising
 Author: Attracting Donors Online.
Imagine…
What could you achieve if
more people completed the
desired goal?
What we’ll cover
• How to write for humans and robots
• SEO basics
• What good web structure looks like
• Landing page conversion
(what you’re really here for, right?)
•
Humans and Robots
For every page of web content you create you have to decide
Who are you writing for?
You need to choose
Converting
people
Getting
people to
your
website
You need:
• To attract people that are ready to convert
• Keyword research + SEO landing pages
• Advertising and marketing.
Getting people to your website
Tick more boxes than your competitor
• Google is a robot
• Best result = top spot
• 200 variables under consideration
• One more box can make a difference.
One simple SEO rule
Landing pages that:
- capture data
- accept payment.
It’s people you have to convert
•
SEO
Keyword Research
• Identify what your audience is searching for
• Prioritise your target keywords based on volume, relevancy
and competition (likelihood to convert)
• Identify gaps in your content that you need to fill.
SEO Tools for keyword
research:
http://www.seotoolset.com/to
ols/free_tools.html
https://adwords.google.com/
ko/KeywordPlanner
Use your keyword on the webpage in:
• Links
• Buttons
• Headings
• Paragraphs
• Captions
• Alt tags
What is the keyword for this page?
http://wwf.panda.org/about_our_earth/deforestation/deforest
ation_causes/illegal_logging/
Case study:
Heart Research Institute
http://wwf.panda.org/about_our_earth/deforestation/deforest
ation_causes/illegal_logging/
Conversion rate 2.8%
Case study
http://wwf.panda.org/about_our_earth/deforestation/deforest
ation_causes/illegal_logging/New URL:
http://www.hri.org.au/
about-heart-
disease/campaigns/
how-is-heart-
disease-caused/
Conversion rate
20%
Linking
Google’s “spiders” crawl the internet, moving from one link to another.
You must use keywords for your hyperlinks.
Linking
Internal, External, Inbound
Internal Linking External Linking Inbound Links
Used to move people
around your own site
Used to direct visitors to
other websites
Links pointing to your
website from 3rd parties
Create contextual links
through keywords
Done to add value for
the user
Google views inbound
links as
recommendations
You can use internal
links to strategically
grow your page rank
SEO credit goes to site
you point to
Most important (&
hardest) element in
SEO
Webpage Structure
A normal content webpage
1. Body copy
2. Headings
3. Images
4. Calls to action
5. Mobile view.
1. (key)Words on the page
2. Headings
3.
Images
4. Calls
to action
CTA
CTA
CTA
CTA
Call to action – buttons
Use buttons:
Nielsen:
• 3D buttons work best
• Buttons need to stand out from the text – don’t use coloured
blocks around headings that are not clickable
• People are used to rectangular buttons with rounded corners
Call to action – language
Landing pages
Standard landing page
• Classic SEO landing page.
Case study:
Plan International Australia
Landing page – Step 1
Data Capture – Step 1
56% conversion rate
Landing page - Step 1
Landing page Step 1 - homepage
Landing Page Step 1 - homepage
It can work for charities too.
How mobile varies
Features & benefits landing page
Features & benefits
Landing pages checklist
1. Make a great first Impression
2. Choose an image with impact
3. Simple layout
4. Strong & clear next step to take
(call to action)
5. Maximum 5 data capture fields.
1. What makes a
great 1st impression?
Clear and easy to follow
Bold
Emotion
Convey your message in a glance
2. Images with impact
3. What landing page layout suits
your purpose?
Features & BenefitsStep 1Standard
4. Clear call to action
5. Data capture
Donation pages
Donation landing page
How mobile varies
1.45%
3.95%
Case study:
Plunket
2.46%
7.22%
Case study:
The Wilderness Society
To write webpages that convert you need:
✔ Landing pages with call to action
✔ User friendly web structure
✔ Keywords for SEO
Questions?
Thank you very much

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Writing Webpages That Convert

Editor's Notes

  1. http://wwf.panda.org/about_our_earth/deforestation/deforestation_causes/illegal_logging/
  2. Case Study from Jon Dawson, Digital Ninja’s http://www.hri.org.au/about-heart-disease/campaigns/heart-disease-information-pack a good example of how you can optimise campaigns to drive INSTANT uplifts in conversion Here's the overview: We launched a lead generation focused campaign for HRI with the objective of encouraging people to download a brochure that gave them information on the causes of heart disease along with an overview of some of the amazing research the scientists are involved in to help prevent, detect and treat heart disease We used a combination of channels to drive traffic to this page. The page was converting at around 2.8%. We noticed that a lot of the traffic hitting that page was the result of people searching for "heart disease cause" related information, the landing page didn't address this directly, whereas the downloadable book does talk to the "causes". We quickly set up this page. Spot the difference! That's right the only difference is the headline, it now DIRECTLY addresses the search term being used by the user. This new page now converts at a whopping 20%, now that's high! I know of a few businesses like Uber and Deliveroo who have used very similar techniques to sky rocket their conversion rates.
  3. http://www.hri.org.au/about-heart-disease/campaigns/how-is-heart-disease-caused/ Case Study from Jon Dawson, Digital Ninja’s a good example of how you can optimise campaigns to drive INSTANT uplifts in conversion Here's the overview: We launched a lead generation focused campaign for HRI with the objective of encouraging people to download a brochure that gave them information on the causes of heart disease along with an overview of some of the amazing research the scientists are involved in to help prevent, detect and treat heart disease We used a combination of channels to drive traffic to: http://www.hri.org.au/about-heart-disease/campaigns/heart-disease-information-pack The page was converting at around 2.8%. We noticed that a lot of the traffic hitting that page was the result of people searching for "heart disease cause" related information, the landing page didn't address this directly, whereas the downloadable book does talk to the "causes". We quickly set up: http://www.hri.org.au/about-heart-disease/campaigns/how-is-heart-disease-caused/ Spot the difference! That's right the only difference is the headline, it now DIRECTLY addresses the search term being used by the user. This new page now converts at a whopping 20%, now that's high! I know of a few businesses like Uber and Deliveroo who have used very similar techniques to sky rocket their conversion rates.
  4. http://www.wateraid.org/au/what-we-do/the-crisis/water
  5. http://www.knowyourbestfriend.com/ to rule out puppy factory. Blocks with images and copy give page nice structure. Campaign from Animals australia.
  6. www.birdlife.org.au
  7. Variety Lock the Gate The Wilderness Society Camp Quality Plan Starlight Children’s Foundation ChildFund
  8. http://www.appliancerepairssydney.com.au/maroubra
  9. http://www.amnesty.org.au/action/action/41712/
  10. https://earthhour.org.au/Climate-Plan-Now/ 26 May 16
  11. https://www.acf.org.au/
  12. 990 Page sessions – LP http://www.becauseiamagirl.com.au/day2 557 petitions signed – Dogooder http://planinternational.good.do/girlsrights/emailjuliebishop/ 56% conversion rate
  13. https://www.biggestmorningtea.com.au/
  14. http://realmenwearpink.org.au/?utm_source=google&utm_medium=cpc&utm_campaign=rmwpgn&gclid=CLCa95y_8cwCFVh6vQodddcFPQ
  15. http://www.parachutedigitalmarketing.com.au/our-services-are-digital-adventures/acquiring-new-donors-online/
  16. www.compassion.com.au
  17. https://www.missionaustralia.com.au/homelessness-an-eye-opener-5
  18. www.compassion.com.au
  19. www.takethepledge.com.au www.amnesty.org.au
  20. http://www.1millionwomen.com.au/carbon-challenge/
  21. https://www.missionaustralia.com.au/helpthiswinter
  22. 1 Jan to 25 May 2016