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1.  Causes of ineffective decision making
 Lack of clear objections
 Insecurity of position/authority
 Lack of information
 Fear of change
 Decision making and critical thinking
 Critical thinking = the ability to and challenge
assumptions, to imagine and explore
alternatives, based on the understanding that
absolute truth does undergird our lives

2.  Group decision making- the new paradigm
 Five factors of good decision
 Quality
 Time
 Commitment
 Attractiveness
 Learning
 Group Consensus
 Group Unity

3.  Decision making and the problem solving
process
 Orientation to the situation
 Identification of the key facts
 Identification of major problem(s)
 Proposal of possible causes
 Listing of probable causes
 Testing, selecting and applying the best decision
 Evaluation of Decision

4.  Roles of Group Leadership
 Group = a collection of individuals whose
existence as a collection is rewarding to the
individual
 Leader of group must consider the variables of
each person in the group
 Components of group leadership
 Belonging
 Role taking
 Expecations

5.  Understanding Group Behavior
 Background
 Participation pattern
 Open communication
 Standards
 Sociemetric pattern
 Procedures
 Goals
 Unleashing group dynamic
 Clarify Group Objectives
 Consider the Groups Hedonic Tone
 Construct Patterns for Group Interaction

6.  Crystallize the groups achievement
 Fair system of evaluation
 Groups should be healthy not sick
 Expectations of group members
 Attendance
 Affirmation
 Confidentiality
 Learning
 Responsibility
 Avoid defensiveness

7.  Roadblocks to effective group work
 Forgetting the individual
 Expecting to much from group dynamics
 Wasting time during group sessions
 Inability to address conflict
 Stages of group growth
 Centric Group
 Radic group

8.  Various functions of boards
 Determine policy
 Implement policy
 Advise policy
 Assume legal responsibility for policy
 Board and committee membership
 Self perpetuation
 Popular election
 Ex officio status

9.  The chairperson’s role in board/committee work
 Planning
 Presiding
 Appointment
 Representing
 Counseling
 Reporting
 The responsibility of board and committee members
 Ability to see only one side of an issue
 An emotional fixation on an issue/side
 The tendency to vote with chairperson
 Nonparticipation in board/committee discussion
 A tendency to monopolize the conversation
 Begrudging expenditure of time

10.  Leadership assumption about conflict
 Conflict Accelerates ad Change Accelerates
 Conflict in not inherently destructive or
constructive
 Conflict is best handled by diplomacy and
negotiation
 Conflict resolution can be taught
 Leadership strategies for handling conflict
 Confrontation
 Compromise
 Working through
 Teaching

11.  Leadership Model for Conflict Resolution
 Withdrawing
 Taking
 Giving
 Agreeing
 Leadership behavior that reduces conflict
 Participatory leadership
 Effective leadership
 Celebrative leadership
 Vulnerable leadership
 Communicative leadership

12.  The board is normally the head of the an
organization
 Board has a chairperson responsible to plan
and facilitate meetings
 Effective Boardmanship
 Appoint and evaluate CEO
 Insure fiscal solvency
 Clarify and guard mission of organization
 Approve strategic plan
 Informative