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Social Hour with Heather Burchfield @hburchfield hdburchf@gmail.com
Overview Social Networking Sites and Tools Data Case Studies
Web 1.0 vs Web 2.0
Social Networking Sites Facebook Twitter LinkedIn Flickr YouTube My Space Ning Four Square Plaxo
Social Networking Site Tools Digg Tweet O’Clock Friend or Follow Twitterfeed HootSuite Tweet Reach Incoming! Ping.fm ShareThis SociafyQ delicious SlideShare
Reaching Your Target Audience Form a Social Media Strategy and Policy External & Internal SNS should be used differently Create a Participatory Culture & Keep them Engaged
Target Audience (cont.) Transparency Replicate Reality SNS complement traditional communication not replace
There should not be any animosity among these two forms of communication. They complement one another and have the potential to reach a different audience.
Did You Know?
49% of Internet users have used online classified ads or sites like Craigslist, compared with 22% of online users in 2005. (Pew Internet and American Life Project) 25 to 44 year-olds are significantly more likely than any other age group—including 18-24 year olds – to use classified ads. (Pew Internet and American Life Project)
Source: Pew Internet and American Life Project
Case Study A Comparative Study of Companies and Nonprofit Organizations
A Comparative Study of Companies and Nonprofit Organizations ,[object Object],Child Abuse Prevention Nonprofit (Before focus group)  ThisLocal (Before in-depth Interview) ,[object Object],Child Abuse Prevention Nonprofit (Focus Group) Junior League of Nashville (Focus Group) Four Small Business Leaders in Various Industries (Focus Group) ThisLocal (In-depth Interview) ,[object Object],Junior League of Nashville (Before focus group) ,[object Object],Junior League of Nashville (After survey and focus group) ThisLocal (After participant observation and interview) ,[object Object],[object Object]
Findings: Junior League Survey Data Cross tabulation The first test did not identify evidence of a relationship between having a Facebook profile and awareness of the organization’s Facebook Group (x2=1.16, df=1, p>.05). The members do not have to have a personal Facebook profile in order to be aware of their organization’s Facebook Group.
Findings: Junior League Survey Data (cont.) Pearson’s Correlation Individuals who found the Facebook Group more personally useful also tended to think that it was relatively more useful to other members of the organization (r=434, p<.05).  If a member feels the Facebook Group is useful for them, they are going to think the group is useful to other members.  Individuals who heard other members mention the Facebook Group more often also tended to find it relatively more personally useful (r=.578, p<.05).  The women who did not find the Facebook Group useful did not hear the group mentioned frequently.  The last correlation showed a significant relationship between how often members heard other members mention the Facebook Group and how useful the women thought other members found the Facebook Group (r=.390, p<.05).  Since this relationship is positive, the members who heard others mention the Facebook Group more frequently also felt that those members found the Facebook Group more useful, but the members who did not hear the Facebook Group mentioned as regularly surmised that the group was not as useful to others.
Findings: Junior League Survey Data (cont.) T-tests There showed to be a significance among those who were aware of the Facebook Group and the frequency in which members heard others mention the Facebook Group (t=-9.013, df=43.49, p<.05).  There showed to be significance among those who were a part of the Facebook Group and how often someone heard other members mention the volunteer organization’s Facebook Group (t=-3.45, df=66.68, p<.05).  There was no perceived significance among those who were members of the Facebook Group and how useful the organization’s members thought the Facebook Group was to others (t=.150, df=61.27, p>.05).
Findings: NurseGroups.com website traffic (Part of ThisLocal)
Findings: Junior League website traffic
Findings: ThisLocal and Junior League Website Traffic Compared
5 Tips to Take Home SNS are here to stay engage Communication Collaboration Data Tracking LinkedIn is not the place to flirt
Social Hour with Heather Burchfield @hburchfield hdburchf@gmail.com
Heather Burchfield's #recruitcamp Nashville Presentation

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Heather Burchfield's #recruitcamp Nashville Presentation

  • 1. Social Hour with Heather Burchfield @hburchfield hdburchf@gmail.com
  • 2. Overview Social Networking Sites and Tools Data Case Studies
  • 3. Web 1.0 vs Web 2.0
  • 4. Social Networking Sites Facebook Twitter LinkedIn Flickr YouTube My Space Ning Four Square Plaxo
  • 5. Social Networking Site Tools Digg Tweet O’Clock Friend or Follow Twitterfeed HootSuite Tweet Reach Incoming! Ping.fm ShareThis SociafyQ delicious SlideShare
  • 6. Reaching Your Target Audience Form a Social Media Strategy and Policy External & Internal SNS should be used differently Create a Participatory Culture & Keep them Engaged
  • 7. Target Audience (cont.) Transparency Replicate Reality SNS complement traditional communication not replace
  • 8. There should not be any animosity among these two forms of communication. They complement one another and have the potential to reach a different audience.
  • 10.
  • 11.
  • 12. 49% of Internet users have used online classified ads or sites like Craigslist, compared with 22% of online users in 2005. (Pew Internet and American Life Project) 25 to 44 year-olds are significantly more likely than any other age group—including 18-24 year olds – to use classified ads. (Pew Internet and American Life Project)
  • 13. Source: Pew Internet and American Life Project
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
  • 21. Case Study A Comparative Study of Companies and Nonprofit Organizations
  • 22.
  • 23. Findings: Junior League Survey Data Cross tabulation The first test did not identify evidence of a relationship between having a Facebook profile and awareness of the organization’s Facebook Group (x2=1.16, df=1, p>.05). The members do not have to have a personal Facebook profile in order to be aware of their organization’s Facebook Group.
  • 24. Findings: Junior League Survey Data (cont.) Pearson’s Correlation Individuals who found the Facebook Group more personally useful also tended to think that it was relatively more useful to other members of the organization (r=434, p<.05). If a member feels the Facebook Group is useful for them, they are going to think the group is useful to other members. Individuals who heard other members mention the Facebook Group more often also tended to find it relatively more personally useful (r=.578, p<.05). The women who did not find the Facebook Group useful did not hear the group mentioned frequently. The last correlation showed a significant relationship between how often members heard other members mention the Facebook Group and how useful the women thought other members found the Facebook Group (r=.390, p<.05). Since this relationship is positive, the members who heard others mention the Facebook Group more frequently also felt that those members found the Facebook Group more useful, but the members who did not hear the Facebook Group mentioned as regularly surmised that the group was not as useful to others.
  • 25. Findings: Junior League Survey Data (cont.) T-tests There showed to be a significance among those who were aware of the Facebook Group and the frequency in which members heard others mention the Facebook Group (t=-9.013, df=43.49, p<.05). There showed to be significance among those who were a part of the Facebook Group and how often someone heard other members mention the volunteer organization’s Facebook Group (t=-3.45, df=66.68, p<.05). There was no perceived significance among those who were members of the Facebook Group and how useful the organization’s members thought the Facebook Group was to others (t=.150, df=61.27, p>.05).
  • 26. Findings: NurseGroups.com website traffic (Part of ThisLocal)
  • 27. Findings: Junior League website traffic
  • 28. Findings: ThisLocal and Junior League Website Traffic Compared
  • 29. 5 Tips to Take Home SNS are here to stay engage Communication Collaboration Data Tracking LinkedIn is not the place to flirt
  • 30. Social Hour with Heather Burchfield @hburchfield hdburchf@gmail.com