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Monetizing Loyal Audiences,
the Slate Way
@kelseylarendt
Senior Customer Success Manager
at Parse.ly
Head of Parse.ly Professional Services
Kelsey Arendt
How do you monetize audience loyalty?
“Rather than treating their readers and viewers as a product to be sold
to advertisers via networks and exchanges, these publishers realize
that they can develop products to sell their deeply engaged and loyal
audiences — directly.”
Loyalty comes from relationship building
Publishers Audience Advertisers
Source: Montalenti, Andrew. “The Great Reckoning in Digital Attention.” thinkgrowth.org
“Rather than treating their readers and viewers as a product to be sold
to advertisers via networks and exchanges, these publishers realize
that they can develop products to sell their deeply engaged and loyal
audiences — directly.”
Loyalty comes from relationship building
Publishers Products Audience
Source: Montalenti, Andrew. “The Great Reckoning in Digital Attention.” thinkgrowth.org
Getting buy-in
Agree on an isolated project
• By starting with a single, well thought-
out project, you create a testing ground:
for the project, and for buy-in
• Slate’s project was to launch an infinite
scroll readership experience
Getting buy-in
Set concrete project goals
• Slate’s infinite scroll:
• Goal: great user experience
• Metric: engaged time
• HuffPost’s newsletters:
• Goal: De-generalize content and get
at pointed, real questions
• Metrics: FB interactions, clicks, time
spent on newsletter content
Getting buy-in
Share results & find a core metric
• Find KPIs relevant to each project.
• What is the one metric that each of these
projects, performed by any department,
has in common? That’s your north star
metric.
Getting buy-in
Land & expand
• Apply that core metric team-by-team to
unify the entire organization
• Slate’s product team proved the success
of their infinite scroll project in a way that
incentivized editorial and commercial
teams.
• Engaged time is a metric that validates
individual work and rolls up into broader
business goals.
Finding and monetizing loyal audiences
What parts of your content are habit-forming?
• Communities
• Podcasts
• Newsletters
• Events
• Homepage
Why does the homepage matter?
80%
of homepage visitors
are return visitors
11%
of referrals to posts
come from a homepage
10–50%
conversion rate for
links on the homepage
30 seconds
or fewer spent by visitors on a
homepage before clicking on a post
Parse.ly Professional Services offers…
• Custom Analysis - Competitive set benchmarking report, tailored
to publisher's goals, or other interesting perspectives using
Parse.ly’s network data.
• Consultation - Audience development consulting for growth,
promotion, beat hiring, taxonomy audits, and more.
• Technical Services - Assistance building upon Parse.ly's toolset,
facilitating integration, or custom data pulls (sans analysis).
Interested in a half-day workshop?
Email me! kelsey@parsely.com
hello@parsely.com @parsely parse.ly
Get in touch!

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How to monetize loyal audiences: Tips inspired by Slate

  • 2. @kelseylarendt Senior Customer Success Manager at Parse.ly Head of Parse.ly Professional Services Kelsey Arendt
  • 3. How do you monetize audience loyalty?
  • 4. “Rather than treating their readers and viewers as a product to be sold to advertisers via networks and exchanges, these publishers realize that they can develop products to sell their deeply engaged and loyal audiences — directly.” Loyalty comes from relationship building Publishers Audience Advertisers Source: Montalenti, Andrew. “The Great Reckoning in Digital Attention.” thinkgrowth.org
  • 5. “Rather than treating their readers and viewers as a product to be sold to advertisers via networks and exchanges, these publishers realize that they can develop products to sell their deeply engaged and loyal audiences — directly.” Loyalty comes from relationship building Publishers Products Audience Source: Montalenti, Andrew. “The Great Reckoning in Digital Attention.” thinkgrowth.org
  • 6. Getting buy-in Agree on an isolated project • By starting with a single, well thought- out project, you create a testing ground: for the project, and for buy-in • Slate’s project was to launch an infinite scroll readership experience
  • 7. Getting buy-in Set concrete project goals • Slate’s infinite scroll: • Goal: great user experience • Metric: engaged time • HuffPost’s newsletters: • Goal: De-generalize content and get at pointed, real questions • Metrics: FB interactions, clicks, time spent on newsletter content
  • 8. Getting buy-in Share results & find a core metric • Find KPIs relevant to each project. • What is the one metric that each of these projects, performed by any department, has in common? That’s your north star metric.
  • 9. Getting buy-in Land & expand • Apply that core metric team-by-team to unify the entire organization • Slate’s product team proved the success of their infinite scroll project in a way that incentivized editorial and commercial teams. • Engaged time is a metric that validates individual work and rolls up into broader business goals.
  • 10. Finding and monetizing loyal audiences What parts of your content are habit-forming? • Communities • Podcasts • Newsletters • Events • Homepage
  • 11. Why does the homepage matter? 80% of homepage visitors are return visitors 11% of referrals to posts come from a homepage 10–50% conversion rate for links on the homepage 30 seconds or fewer spent by visitors on a homepage before clicking on a post
  • 12. Parse.ly Professional Services offers… • Custom Analysis - Competitive set benchmarking report, tailored to publisher's goals, or other interesting perspectives using Parse.ly’s network data. • Consultation - Audience development consulting for growth, promotion, beat hiring, taxonomy audits, and more. • Technical Services - Assistance building upon Parse.ly's toolset, facilitating integration, or custom data pulls (sans analysis). Interested in a half-day workshop? Email me! kelsey@parsely.com