3. Innovative Solutions. Individual Service.
What is Office 365?
• Office 365 is a subscription-based online office
and software plus services suite which offers
access to various services and software built
around the Microsoft Office platform
• Office 365 provides virtually anywhere access to
familiar Office tools, plus enterprise-grade email,
conferencing, and more IT services
4. Innovative Solutions. Individual Service.
Office 365 Plans
• Plans types
– Academic
– Small Business
– Midsize Business
– Enterprise
• More details on-line
http://office.microsoft.com/en-ca/compare-office-365-for-
business-plans-FX102918419.aspx
• Key components
– User maximum
– Office applications
– Office Mobile Apps
– Hosted email
– AD integration
– SLA
– Web conferencing
– Public web site
– Intranet
– Advanced email
– Advanced voice
– Compliance support
– Business Intelligence
5. Innovative Solutions. Individual Service.
Office 365 services are under the Microsoft Security Policy.
Office 365 provides transparency in data location and transfers.
Office 365 audits on your behalf and provide certification reports.
Office 365 services are highly configurable and scalable without customization.
Microsoft Office 365 – Cloud Principles
6. Innovative Solutions. Individual Service.
Office 365 is an evergreen service. Customers need to stay current.
Office 365 solution evolves rapidly with a documented roadmap.
Microsoft’s liability is capped, consistent with industry standards.
Microsoft Office 365 – Cloud Principles
8. Innovative Solutions. Individual Service.
Office 365 Deployment Scenarios
1. Office 365 Only
Microsoft Online IDs exclusively
2. Office 365 with user federation
Microsoft Online IDs
with Active Directory Synchronization
3. Office 365 with user federation and SSO
Federated Microsoft Online IDs
with Active Directory Synchronization
4. Office 365 in hybrid deployment
Federated Microsoft Online IDs
with Active Directory Synchronization
10. Innovative Solutions. Individual Service.
Best Practices
• There’s plenty of documentation and guides—but you still need to understand the
concepts and know what you are doing
• Allocate enough time to finalize Office 365 licensing—paperwork takes its time
• You may require more Office 365 licenses than you think—more mailboxes than
active users
• A user mailbox can be converted to a shared mailbox if necessary (5 GB limit)
• Be careful with DNS configuration—invalid MX record can stop your mail
• Make sure AD UPN name is properly populated as per prerequisites
• Be aware of the Office 365 object limit—and deleted objects count, too
• Mail retention policy is not adjustable in certain plans
11. Innovative Solutions. Individual Service.
Best Practices cont’d…
• Deploy Windows CA server to help managing internal certificates
• Pay attention to prerequisites—they are not there just to fill in the space
• Don’t synchronize/activate all your AD user accounts
—unless you really need to
• Consider how to manage GALs in the hybrid configuration
• User object synchronization can take time, there is a staging environment
before production
• You likely need a 3rd party tool for data migration unless already on Exchange
2010 SP3 or newer
• SharePoint Online customization can take a LOT of planning, skill, and time
—but the payback can be HUGE
• SharePoint Online has development limitations compared to on-premise
—be aware
• Deploy desktop tools systematically using a tool
12. Innovative Solutions. Individual Service.
Helpful Resources
• Office 365 Portal Home Page
http://portal.microsoftonline.com
• Compare Office 365 Plans
http://office.microsoft.com/en-ca/compare-office-365-for-business-plans-FX102918419.aspx
• Office 365 Deployment on Technet
http://technet.microsoft.com/en-us/library/hh852466.aspx
• Office 365 Onramp
https://onramp.office365.com/OnRamp/
• How to request a Directory Service quota increase in Office 365
http://support.microsoft.com/kb/2812409
• Plan for and deploy AD FS for use with single sign-on
http://technet.microsoft.com/en-us/library/jj151794.aspx
• Office 365: Do’s and Don’ts, Lessons learned from the field (screencast)
http://technet.microsoft.com/en-us/video/tdbe13-office-365-do-s-and-don-ts-lessons-
learned-from-the-field
• Quest Lotus Notes Migrator for Microsoft
http://www.quest.com/lotus-notes-migration/
13. Innovative Solutions. Individual Service.
Get in Touch
Anssi Nummi
Director, Consulting Services
anssi@pcis.com
(604) 844-7558
Karen Chiang
Managing Director
KarenChiang@pcis.com
(604) 844-7558
Sales Inquiries Technical Inquiries
