Unique Features: 1. We will deliver you Course material - designed by our expert, in advance. 2. We will use an online tool to make it more interactive. 3. Get your queries answered in real time interaction with the instructor. 4. Trainee can attend the session from anywhere in the world. 5. Sessions are on weekends only. 6. Recordings of all sessions shall be provided Start Date: Saturday, 26th July 2014 - IST (UTC + 05:30 Hrs) For further details, contact Us: Vaishali E Mail: vaishali@orbus.co.in Ishveen E Mail: ishveen.kaur@orbus.co.in Company Website: www.orbus.co.in

1. OSM FOUNDATIONS I: CREATE TASKS, PROCESSES &
ORDERS
DURATION – 35 HOURS
Objective:
This course is intended for members of order management implementation teams (customer,
partner, system integrator) who are responsible for defining, designing, developing, and deploying
Oracle Communications Order and Service Management (OSM) solutions. The course focuses
primarily on implementing process-based orders as opposed to orchestration orders.
The early part of the course focuses on explaining order management concepts and examines
orders and order types. The course then covers several tools used to monitor order execution and to
create, enhance, and deploy OSM solutions. The course then describes how to design and
implement OSM process-based solutions. Participants learn how to use Design Studio to configure,
build, and deploy OSM solutions (cartridges). Participants also learn how to incorporate additional
functionality using features such as automation, notifications, and behaviors. The course then
discusses additional topics including order change management, fallout, and integration.
Target Audience:
 Application Developers
 Business Analysts
 Developer
 Functional Implementer
 Project Manager
 Sales Consultants
 Technical Consultant
What you will learn:
 Design an OSM process-based solution for orders in both a central order management
(COM) and service order management
 Use Design Studio to configure, build, and deploy OSM solutions (cartridges)
 Use the Task and Order Management Web Clients to monitor and examine orders
 Incorporate processing to manage order changes
Prerequisites:
Workflow & Process
modeling concepts
XML, XPath, XQuery &
XSLT Web services
J2EE

2.  Incorporate exception processing to manage order fallout
 Create and use recognition rules to transform incoming order messages to OSM orders
Topics to be covered:
Introducing Oracle Communications Order and Service Management (OSM)
 Order fulfillment systems
 Types of orders
 Using the Task Web client
 Executing orders
 Creating new orders
 Work stream processes
OSM Architecture:
 OSM in the order implementation enterprise
 OSM components Integration
 OSM cartridges as the primary software artifact
 OSM and the Rapid Offer Design and Order Delivery (RODOD) system
OSM Fundamentals:
 OSM entities (task, process, order)
 Using Design Studio
 Editing a cartridge project
 Building and deploying a cartridge project
 Designing and configuring a new cartridge
 Configuring an environment project
 Administering users and roles
Additional cartridge configuration:
 Enhancing the task user interfaces
 Behaviors
 Data Instances
 Lookup
 Multi-instance sub-processes and pivot nodes

3. Integration with External Systems:
 Automation tasks
 Automation framework
 Plug-ins
 XML task views
 OSM Web services
 Configuring and viewing notifications
 Generating orders for OSM
 Order recognition
Managing Order changes and order fallout:
 Order change management
 Undo and Redo processing
 Fallout exceptions
 Enabling fallout processing
Managing OSM Systems:
 Reporting
 Managing security
 Implementation considerations
 Sizing and performance