The document discusses best practices for law firm management. It identifies common challenges such as a lack of guidelines, under-resourced staff, poor leadership, and inefficient workflows. It provides ten tips for improvement, including establishing objectives and policies, implementing an operations management system, delegating tasks, managing time and financials well, and constantly seeking to improve. Contact information is provided for the author's consulting firm.

1. Michelle Hoskin
Only
Best Practice
Makes
Perfect!
Author of Best Practice Makes Perfect!

3. “Our deepest fear is not that we are
inadequate. Our deepest fear is that we
are powerful beyond measure.
It is our light, not our darkness, that
most frightens us” Timo Cruz

4. Day to Day Complexities
A lack of practice management guidelines, operational procedures and
unique house-style
Under-resourced, inadequately skilled and poorly trained staff
Poor team management and leadership skills
Inefficient workflow and task management systems
Ineffective time and diary management

5. #1

6. #2
Establish and communicate
the business values,
objectives and policies

7. #3

8. #4
Right People
Right Job
Right Time

9. #5
Delegate!
Delegate!
Delegate!

10. #6
Time Management
Task Management
Workflow Management

11. #7
The Operations Management System™ (TOMS)

12. #8
Under Promise
Over Deliver

13. #9
Financial Forecasting
Management Information

14. #10
Constantly ask:
‘How can we improve?’

16. Please contact me or a member of my team:
Tel: 0044 (0)1462 790894
Web: www.standardsinternational.co.uk
Twitter: http://twitter.com/SIISO22222
LinkedIn:
http://uk.linkedin.com/in/standardsexpert
Email: enquiries@standardsinternational.co.uk
Further Information?