7. Order Management
Order Approval Confirmation
Order Confirmation
Creates Approved
a new
Order Registration(s):
WWW Felicity Merrington (DesignQ)
Growing Your Business in Tough Times
Order
12-Dec-09 9:00AM
ORD-23
Course Registration
& Payment
Course Instructions
Including address, directions, parking, map
Post Course Deliver
Course Reminder (email)
Course Reminder (Text)
Course Feedback Survey
Access to Course Resources (CourseSpace)
8. Builds & Maintains Customer Database Automatically
Course 101
Automatically Future Courses
Creates
New Contact Details Courses Notes Communication
Contact Details
WWW
Phone +64 4 586 4565
Mobile +64 27 25 64 500
Email felicity.merrington@designQ.co.nz
Course Registration
Organisation DesignQ
(New Order)
Felicity Merrington
New
Organisation Link
Future Contacts
Order ORD-23
Future Orders
Details Contacts Orders
Address Bay Plaza Complex (Level 1)
40-44 Oriental Parade
Wellington, New Zealand
Phone +64 4 586 4565
DesignQ
9. LearningSource In Action …
Public Website
Management Platform
Go to 6 Support 6 | Feedback | Signed in as John Mitchell 6
Management Platform
Dashboard Courses Calendar Contacts |6 Orders Feedback Reports |6 Settings |6
Dashboard
People
Current Course Schedule Current Courses 8
ViewView Current Courses 8 People View Current Courses 8 8
View Contacts
Courses scheduled to be presented. New course Schedule Existing Course New Contact New Organisation New Registration
Today
Contacts 349 Organisations 62 Users 10 Current Registrations 24
Business Process Improvement
Registrations 3 / 10
Mon 8:30 AM (Wellington)
Orders Awaiting Approval View Current Courses 8 8
View Orders
Cross Cultural Implications in International
Course Full 10 / 10
Tues 2:00 AM (Wellington)
Orders currently awaiting approval 5 New Order
Later this week
Diploma in Project Management Billed To Value (excl. GST) Submitted
No Registrations 0 / 10
Mon 9:30 AM (Wellington)
NZ Traders Ltd (ORD 345) $1,235.00 Fri 6:34 PM
Successful Communicator
Registrations 5 / 10
Mon 3:45 AM (Wellington)
Smart Concepts Ltd (ORD 245) $995.00 3:20 PM
Smart Concepts Ltd (Presenter: Phil Hartwick)
Registrations 8 / 20
Onsite Training
Mon 3:45 AM (Wellington) John Thomas (ORD 245) $399.00 Mon 12-Mar
Integrate Solution
Marketing Management
Fri 9:30 AM (Wellington)
Registrations 4 / 6 Smart Concepts Ltd (ORD 245)
Bigtime Productions (ORD 345)
Free
$1,235.00
9-Mar
7-Mar
Future
New Order
Smart Concepts Ltd (Presenter: Phil Hartwick)
Registrations 8 / 20
Onsite Training
Mon 3:45 AM (Wellington)
Marketing Management Platform Activity View Current Courses 8 8
Registrations 4 / 6 View Contacts
Fri 9:30 AM (Wellington)
Smart Concepts Ltd (Presenter: Phil Harwick)
Onsite Training
Registrations 8 / 20 Recent Registrations Recent Logins
Mon 3:45 AM (Wellington)
Marketing Management Tom Scott Felicity Scott Thu 6:00 PM
Registrations 4 / 6
Fri 9:30 AM (Wellington) Successful Communicator 12-Mar
12-Apr 9:30 AM (Wellington) Gregg Cooper Fri 9:43 AM
Smart Concepts Ltd (Presenter: Phil Harwick)
Onsite Training
Registrations 8 / 20
Mon 3:45 AM (Wellington) Sally Andrews
Diploma in Project Management 12-Mar Tom Mitchell Mon 12-Mar
Schedule Existing Course Show all (30) 6
15. Extend the Classroom
CourseSpace provide a secure website to host course resources
Links to useful Access to Course Forums, News articles
websites Resources Wiki, blog Announcements
Continual Growth of Course Content
..but is has to be easy
17. Blended Learning Programmes
Involves multiple deliver methods to support a
dynamic and rich learning experience
Introduction Live Online Discussion & Self-paced online Conclusion
Workshop Assignment resource Workshop
Week1 Week 2 Week 3 Week 4 Week 5
“.. one-day programme is not enough to cement the good management
behaviours. The art of management is a skill, rather than knowledge that
can be learned in one day. It takes practice and reflection... “
26. Example 3) In-company Training Portal
Training Provider
Training Provider
Intranet
Training Provider
Training Provider
Courses
27. End of Presentation
Short break & then a Live Demo
www.learningsource.co.nz
0800 890 888
Editor's Notes
An ideal solution for running an innovative and efficient training business. The solution streamlines business processes, offers tools for managing customer relationships, and supports an enhanced learning experience in and beyond the classroom.
Old approach Find an application that meets your business requirements Purchase software licences for the application (large upfront cost) Purchase hardware to install the application on. Such Server, firewall, back system, technical team to install and configure application timeframe measured in months budget measured in $10k’s or $100k’s SaaS approachInstead of you purchasing and managing the hardware, this is the responsibility of the application provider . offered as a completely managed serviceSAAS is Low ongoing Cost – subsidised by many users No Hardware purchases No Software Installations No Technical support Just an ongoing month service fee Taxable expense, No depreciation implication in these tough economic times , when it is really important for businesses to become more efficient, but where IT budgets are being slashed, SaaS really comes into it’s own as one of the only real viable options.Low risk and Rapid Deployment No big IT project to hold things up Access Demo 30 day Trial Accessed anywhere / anytime on any computer , PC or MAC New Features Whole different model. Short Sprints Continually prioritising features based on customer requirements. Example: LS Sped up the Order page
Reduce administration costsReduce technical support costsIncrease sales through better customer relationshipsEnhance the value of existing coursesImprove customer experienceIdentify problems and recognise successMove business information online
