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Purchasing
Policy and
Procedures
Kit Laserna
Policy Overview
• The term policy includes all the directives
  (explicit and implied) that designate the
  aims and ends of an organization and the
  appropriate    means    used     in   their
  accomplishment.




                   Purchasing Policy and Procedures   2
Policy Overview
• Policy refers to the set of purpose,
  principles and rules of actions* that guide
  and organization
• Usually documented in writing

*rules of actions – Standard Operating
  Procedures   along with   rules and
  regulations

                   Purchasing Policy and Procedures   3
Pros and Cons
           Advantages                                   Disadvantages
1. Provides an opportunity to define 1.   Difficult    to    communicate
and clarify objectives               throughout large organizations


2. Mean to communicate leadership 2. Might be viewed as substitute for
and views                         effective management


3. Provides framework for consistent 3. Can restrict                innovation   and
decision making and action.          flexibility


4. Defines the rules and procedures




                                 Purchasing Policy and Procedures                      4
What makes an Effective Policy?
1.    Action Oriented Guidelines - involving
       practical action to deal with a problem or
   situation
2. Relevant - suitable for a particular purpose
3. Concise - short and clear
4. Unambiguous - expressed in a way which
       makes it completely clear what is
       meant
5. Timely and Current
• Guides problem solving and behavior

                     Purchasing Policy and Procedures   5
Purchasing Policies
• To provide guidance and support to the
  professional purchasing and support staff.
• General outlines clarifying purchasing
  management on a subject.




                   Purchasing Policy and Procedures   6
Purchasing Policies
•   The role of purchasing
•   The conduct of purchasing personnel
•   Social and minority business objectives
•   Buyer-seller relationships
•   Operational Issues




                     Purchasing Policy and Procedures   7
PURCHASING POLICY CATEGORIES


            Purchasing Policy and Procedures   8
The Role of Purchasing
• Addresses the objectives of the purchasing
  function
• Defines the responsibilities of the various
  buying levels
• Serves as general or broad statements
  which more detailed or specific policies are
  involved



                    Purchasing Policy and Procedures   9
Objectives of the Purchasing
              Function
 To select suppliers that meet purchase and
  performance requirements
 To purchase material and service that
  comply with engineering and quality
  standards
 To promote buyer-seller relations and to
  encourage supplier contribution
 To treat all suppliers fairly and ethically

                   Purchasing Policy and Procedures   10
Objectives of the Purchasing
              Function
• To work closely with other departments
• To conduct purchasing operations so they
  enhance community and employee relations
• To support all corporate objectives and
  policies
• To maintain a qualified purchasing staff and
  to develop the professional capabilities of
  the staff


                    Purchasing Policy and Procedures   11
Corporate Purchasing Office
          Responsibilities
 Carrying out executive policies
 Developing and publishing functional
  purchasing and material policies and
  procedures to support efficient and
  effective purchasing operations at all levels
 Coordinating      strategy     development
  between purchasing departments or
  centers to maximize purchasing leverage of
  critical commodities.
                    Purchasing Policy and Procedures   12
Corporate Purchasing Office
          Responsibilities
• Evaluating the effectiveness of purchasing
  operations
• Providing expert support to purchasing
  department
• Performing other tasks detailing corporate
  purchasing office responsibilities




                   Purchasing Policy and Procedures   13
Policies Defining the Conduct of
        Purchasing Personnel
• Outline management’s commitment to
  ethical behavior
• Guidance on ethical and questionable
  business practices




                  Purchasing Policy and Procedures   14
Ethics Policy
    A document that defines the essentials of
 how people within an organization will
 interact with one another, as well as how they
 will interact with any customers or clients they
 serve.

• (http://www.wisegeek.com/what-is-an-
  ethics-policy.htm)


                    Purchasing Policy and Procedures   15
Reciprocity Policy
     A formal policy often exists detailing
  management’s to reciprocal purchase
  agreements
• Usually describes management’s
  opposition to the practice and lists the type
  of behavior to avoid.




                    Purchasing Policy and Procedures   16
Behaviors to avoid:
• A buyer gives preference to suppliers who
  purchase from the buyer’s organization
• A buyer expects suppliers to purchase the
  buying company’s products as a condition
  for securing a purchase contract
• A buyer looks favorably on competitive
  bids from suppliers who purchase the
  buyer’s products.


                   Purchasing Policy and Procedures   17
Contacts and Visits to Suppliers
• Controlling unauthorized or excessive
  contacts or visits
• Unauthorized suppliers visit or contacts by
  non-purchasing personnel undermine
  purchasing’s legitimate authority as the
  principal commercial contact with
  suppliers.



                   Purchasing Policy and Procedures   18
Former Employees Representing
Suppliers
• Unfair advantage over other suppliers
  – To address this issue is to establish a policy
    prohibiting     business  transactions   with
    suppliers who employ former employees
    known to have inside or confidential
    information
  – Prohibiting employee to competitor for a
    specified time.



                     Purchasing Policy and Procedures   19
Policies Defining Social and Minority
         Business Objectives

• Includes supporting and developing local sources of
  supply.

• Awarding business to qualified minority suppliers




                       Purchasing Policy and Procedures   20
Supporting Minority Business
Suppliers
• not only the right thing to do; it is also the
  smart thing to do.
• One of their objectives is to hire and train
  people with multicultural backgrounds.
• Promote relationships with suppliers and
  customers from diverse backgrounds.




                    Purchasing Policy and Procedures   21
Steps to Achieve Policy Objectives
 Setting forth management's commitment on
  this subject.
• Evaluating the performance potential of small
  or disadvantaged suppliers to identify those
  qualifying for suppliers assistance.
• Inviting Small and disadvantaged suppliers to
  bid on purchase contracts.



                    Purchasing Policy and Procedures   22
• Establishing a minimum percentage of
  business to award to qualified small and
  disadvantaged suppliers.
• Outlining a training program to educate
  buyers regarding the needs of small and
  disadvantaged suppliers.




                  Purchasing Policy and Procedures   23
Environmental Issues
• The use of recycled materials
• Strict compliance with local, state and
  federal regulations
• Proper disposal of waste material, most
  especially hazardous waste.
• Understanding      and     assessing the
  environmental risk associated with the
  particular chemical being produced

                  Purchasing Policy and Procedures   24
Policies Defining Buyer-Seller
             Relationships.
Supplier relations- The principles that guide
  relations with suppliers are often contained in
  a policy stating that buyer-seller relationships
  are essential for economic success.




                      Purchasing Policy and Procedures   25
Principles that support positive
relationships.
- Treating suppliers fairly and with integrity.
- Supporting and developing those suppliers who
   work to improve quality, delivery, cost, or
   other performance criteria.
- Providing prompt payment to suppliers.
- Encouraging suppliers to submit innovative
   ideas with joint sharing of benefits.



                    Purchasing Policy and Procedures   26
- Developing open communication channels.
- Informing suppliers as to why they did not
  receive a purchase contract.
- Establishing a fair process to award purchase
  contracts




                    Purchasing Policy and Procedures   27
Policies Defining Operational Issues
• Hazardous materials
  – Purchasers must take an active role controlling
    hazardous waste.
  – requirement for an organization to
    be International Organization for
    Standardization/ISO 14000 certified to engage in
    global business transactions.
  – Establishing an Environmental Management
    System (EMS)


                      Purchasing Policy and Procedures   28
**ISO 14000
     - standards exist to help organizations
  minimize how their operations processes etc.
  that negatively affect the environment (i.e.
  cause adverse changes to air, water, or land)
  and comply with applicable laws, regulations,
  and    other    environmentally      oriented
  requirements.


                    Purchasing Policy and Procedures   29
EMS Requirements
• Create an environmental policy
• Set appropriate objectives and targets
• Help design and implement a program aimed at
  achieving these objectives
• Monitor and measure the effectiveness of these
  programs
• Monitor and measure the effectiveness of general
  environmental management activities within the
  firm.


                     Purchasing Policy and Procedures   30
REQUIREMENTS FOR DISPOSAL
• Evidence of valid permits and licenses
• Specification of the types of disposal services the
  contractor is licensed to provide
• Evidence of safeguards to prevent accidents along
  with contingency plans and preparations if hazardous
  spill occurs
• Detail of the specific process used to control
  hazardous material once it exits a buyer's facilities.



                        Purchasing Policy and Procedures   31
REQUIREMENTS FOR DISPOSAL


• Evidence of adequate liability insurance on the
  part of the contractor.
• Evidence that the waste transporter uses
  properly certified disposal sites.




                     Purchasing Policy and Procedures   32
Supplier Responsibility for Defective
Material

    This        policy        outlines        a
 supplier responsibility for defective material
 shipments or other types of non-performance.
 A single defective shipment in a just-in-time
 production environment can shut down an
 entire production process.



                   Purchasing Policy and Procedures   33
PURCHASING PROCEDURES


           Purchasing Policy and Procedures   34
Procedures
• Operating instructions detailing functional
  duties or tasks
• “how-to”
• Should be concise, accurate and complete
  set of operating instructions




                    Purchasing Policy and Procedures   35
Procedure Manual
• Reference guide for purchasing personnel
• Provides consistency and order
• Usually more detailed and extensive than
  policy manual




                   Purchasing Policy and Procedures   36

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Purchasing Policy Guide

  • 2. Policy Overview • The term policy includes all the directives (explicit and implied) that designate the aims and ends of an organization and the appropriate means used in their accomplishment. Purchasing Policy and Procedures 2
  • 3. Policy Overview • Policy refers to the set of purpose, principles and rules of actions* that guide and organization • Usually documented in writing *rules of actions – Standard Operating Procedures along with rules and regulations Purchasing Policy and Procedures 3
  • 4. Pros and Cons Advantages Disadvantages 1. Provides an opportunity to define 1. Difficult to communicate and clarify objectives throughout large organizations 2. Mean to communicate leadership 2. Might be viewed as substitute for and views effective management 3. Provides framework for consistent 3. Can restrict innovation and decision making and action. flexibility 4. Defines the rules and procedures Purchasing Policy and Procedures 4
  • 5. What makes an Effective Policy? 1. Action Oriented Guidelines - involving practical action to deal with a problem or situation 2. Relevant - suitable for a particular purpose 3. Concise - short and clear 4. Unambiguous - expressed in a way which makes it completely clear what is meant 5. Timely and Current • Guides problem solving and behavior Purchasing Policy and Procedures 5
  • 6. Purchasing Policies • To provide guidance and support to the professional purchasing and support staff. • General outlines clarifying purchasing management on a subject. Purchasing Policy and Procedures 6
  • 7. Purchasing Policies • The role of purchasing • The conduct of purchasing personnel • Social and minority business objectives • Buyer-seller relationships • Operational Issues Purchasing Policy and Procedures 7
  • 8. PURCHASING POLICY CATEGORIES Purchasing Policy and Procedures 8
  • 9. The Role of Purchasing • Addresses the objectives of the purchasing function • Defines the responsibilities of the various buying levels • Serves as general or broad statements which more detailed or specific policies are involved Purchasing Policy and Procedures 9
  • 10. Objectives of the Purchasing Function  To select suppliers that meet purchase and performance requirements  To purchase material and service that comply with engineering and quality standards  To promote buyer-seller relations and to encourage supplier contribution  To treat all suppliers fairly and ethically Purchasing Policy and Procedures 10
  • 11. Objectives of the Purchasing Function • To work closely with other departments • To conduct purchasing operations so they enhance community and employee relations • To support all corporate objectives and policies • To maintain a qualified purchasing staff and to develop the professional capabilities of the staff Purchasing Policy and Procedures 11
  • 12. Corporate Purchasing Office Responsibilities  Carrying out executive policies  Developing and publishing functional purchasing and material policies and procedures to support efficient and effective purchasing operations at all levels  Coordinating strategy development between purchasing departments or centers to maximize purchasing leverage of critical commodities. Purchasing Policy and Procedures 12
  • 13. Corporate Purchasing Office Responsibilities • Evaluating the effectiveness of purchasing operations • Providing expert support to purchasing department • Performing other tasks detailing corporate purchasing office responsibilities Purchasing Policy and Procedures 13
  • 14. Policies Defining the Conduct of Purchasing Personnel • Outline management’s commitment to ethical behavior • Guidance on ethical and questionable business practices Purchasing Policy and Procedures 14
  • 15. Ethics Policy A document that defines the essentials of how people within an organization will interact with one another, as well as how they will interact with any customers or clients they serve. • (http://www.wisegeek.com/what-is-an- ethics-policy.htm) Purchasing Policy and Procedures 15
  • 16. Reciprocity Policy A formal policy often exists detailing management’s to reciprocal purchase agreements • Usually describes management’s opposition to the practice and lists the type of behavior to avoid. Purchasing Policy and Procedures 16
  • 17. Behaviors to avoid: • A buyer gives preference to suppliers who purchase from the buyer’s organization • A buyer expects suppliers to purchase the buying company’s products as a condition for securing a purchase contract • A buyer looks favorably on competitive bids from suppliers who purchase the buyer’s products. Purchasing Policy and Procedures 17
  • 18. Contacts and Visits to Suppliers • Controlling unauthorized or excessive contacts or visits • Unauthorized suppliers visit or contacts by non-purchasing personnel undermine purchasing’s legitimate authority as the principal commercial contact with suppliers. Purchasing Policy and Procedures 18
  • 19. Former Employees Representing Suppliers • Unfair advantage over other suppliers – To address this issue is to establish a policy prohibiting business transactions with suppliers who employ former employees known to have inside or confidential information – Prohibiting employee to competitor for a specified time. Purchasing Policy and Procedures 19
  • 20. Policies Defining Social and Minority Business Objectives • Includes supporting and developing local sources of supply. • Awarding business to qualified minority suppliers Purchasing Policy and Procedures 20
  • 21. Supporting Minority Business Suppliers • not only the right thing to do; it is also the smart thing to do. • One of their objectives is to hire and train people with multicultural backgrounds. • Promote relationships with suppliers and customers from diverse backgrounds. Purchasing Policy and Procedures 21
  • 22. Steps to Achieve Policy Objectives  Setting forth management's commitment on this subject. • Evaluating the performance potential of small or disadvantaged suppliers to identify those qualifying for suppliers assistance. • Inviting Small and disadvantaged suppliers to bid on purchase contracts. Purchasing Policy and Procedures 22
  • 23. • Establishing a minimum percentage of business to award to qualified small and disadvantaged suppliers. • Outlining a training program to educate buyers regarding the needs of small and disadvantaged suppliers. Purchasing Policy and Procedures 23
  • 24. Environmental Issues • The use of recycled materials • Strict compliance with local, state and federal regulations • Proper disposal of waste material, most especially hazardous waste. • Understanding and assessing the environmental risk associated with the particular chemical being produced Purchasing Policy and Procedures 24
  • 25. Policies Defining Buyer-Seller Relationships. Supplier relations- The principles that guide relations with suppliers are often contained in a policy stating that buyer-seller relationships are essential for economic success. Purchasing Policy and Procedures 25
  • 26. Principles that support positive relationships. - Treating suppliers fairly and with integrity. - Supporting and developing those suppliers who work to improve quality, delivery, cost, or other performance criteria. - Providing prompt payment to suppliers. - Encouraging suppliers to submit innovative ideas with joint sharing of benefits. Purchasing Policy and Procedures 26
  • 27. - Developing open communication channels. - Informing suppliers as to why they did not receive a purchase contract. - Establishing a fair process to award purchase contracts Purchasing Policy and Procedures 27
  • 28. Policies Defining Operational Issues • Hazardous materials – Purchasers must take an active role controlling hazardous waste. – requirement for an organization to be International Organization for Standardization/ISO 14000 certified to engage in global business transactions. – Establishing an Environmental Management System (EMS) Purchasing Policy and Procedures 28
  • 29. **ISO 14000 - standards exist to help organizations minimize how their operations processes etc. that negatively affect the environment (i.e. cause adverse changes to air, water, or land) and comply with applicable laws, regulations, and other environmentally oriented requirements. Purchasing Policy and Procedures 29
  • 30. EMS Requirements • Create an environmental policy • Set appropriate objectives and targets • Help design and implement a program aimed at achieving these objectives • Monitor and measure the effectiveness of these programs • Monitor and measure the effectiveness of general environmental management activities within the firm. Purchasing Policy and Procedures 30
  • 31. REQUIREMENTS FOR DISPOSAL • Evidence of valid permits and licenses • Specification of the types of disposal services the contractor is licensed to provide • Evidence of safeguards to prevent accidents along with contingency plans and preparations if hazardous spill occurs • Detail of the specific process used to control hazardous material once it exits a buyer's facilities. Purchasing Policy and Procedures 31
  • 32. REQUIREMENTS FOR DISPOSAL • Evidence of adequate liability insurance on the part of the contractor. • Evidence that the waste transporter uses properly certified disposal sites. Purchasing Policy and Procedures 32
  • 33. Supplier Responsibility for Defective Material This policy outlines a supplier responsibility for defective material shipments or other types of non-performance. A single defective shipment in a just-in-time production environment can shut down an entire production process. Purchasing Policy and Procedures 33
  • 34. PURCHASING PROCEDURES Purchasing Policy and Procedures 34
  • 35. Procedures • Operating instructions detailing functional duties or tasks • “how-to” • Should be concise, accurate and complete set of operating instructions Purchasing Policy and Procedures 35
  • 36. Procedure Manual • Reference guide for purchasing personnel • Provides consistency and order • Usually more detailed and extensive than policy manual Purchasing Policy and Procedures 36

Editor's Notes

  1. ADVANTAGES:1. Having written and implied policies provides an opportunity to define and clarify top management objectives.2. Policy statements are means for executive management to communicate its leadership and view. Executive management should develop a series of high-level policy statements that provide guidance to employees at all levels.3. Policies provide a framework for consistent decision making and action. In fact, one of the primary objectives of a policy is to ensure that personnel act in a manner consistent with executive or functional management’s expectations4. Finally, an effective policy provides an additional advantage by defining the rules and procedures that apply to the employeesDISADVANTAGESDifficult to communicate throughout large organizationsA danger exists that employees view as a substitute for effective management. Policy statements are guidelines outlining management’s belief or position on a topic. They are not a set of how-to instructions designed to provide specific answers for every business decisionToo many policies accompanied by cumbersome procedures can become organization’s worst enemy.