2. TRANSACTION
PROCESSING SYSTEM(TPS)
What is a TPS?
An informational scheme for the collection, storage, retrieval
and modification of transactions made by an organization
3. TRANSACTION
PROCESSING SYSTEM(TPS)
Where is it being used?
An example of a transaction processing system commonly used
in business are the systems employed by major credit
card companies found in almost every retail store.
5. OFFICE AUTOMATION
SYSTEM(OAS)
What is a OAS?
Office automation refers to the integration of office functions
usually related to managing information.
6. OFFICE AUTOMATION
SYSTEM(OAS)
Where is OAS used?
Raw data storage, electronic data transfer, and the management of
electronic business information comprise the basic activities of an
office automation system.
8. KNOWLEDGE WORK
SYSTEMS(KWS)
What is a KWS?
Knowledge work systems (KWS) serve the information needs at
the knowledge level of the organization. Knowledge work systems aid
knowledge workers.
9. KNOWLEDGE WORK
SYSTEMS(KWS)
Where is KWS being used?
Good examples include firms of lawyers, accountants and
management consultants.
Knowledge workers, who create, produce and share knowledge, have
traditionally utilized office automation technology as well.
12. DECISION SUPPORT
SYSTEM(DSS)
Where is it being used?
Inventory all of your current information assets
Comparative sales figures between one week and the next
Project revenue figures based on product sales
14. EXECUTIVE SUPPORT
SYSTEM(ESS)
What is a ESS?
An Executive Support System (ESS) is software that allows users
to transform enterprise data into quickly accessible and executive-
level reports, such as those used by billing, accounting and staffing
departments. An ESS enhances decision making for executives.
15. EXECUTIVE SUPPORT
SYSTEM(ESS)
Where is it used?
Ultimately, ESS reporting tools and results are contingent on developer
and industry application. For example, Cambridge Systematics, Inc. built
an ESS that is integrated with the investment plan for the Ministry of
Transportation in Canada. This ESS version includes features that
contrast the version used by Medical Information Technology, Inc.
(MEDITECH).
16. EXECUTIVE SUPPORT
SYSTEM(ESS)
Systems under ESS
Support for defining overall vision
Support for strategic planning
Support for strategic organizing and staffing
Support for strategic control
Support crisis management
17. GROUP DECISION SUPPORT
SYSTEMS (GDSS)
What is a GDSS?
Group decision support system (GDSS) technology supports project
collaboration through the enhancement of digital communication with
various tools and resources. These types of programs are used to support
customized projects requiring group work, input to a group and various
types of meeting protocols.
18. GROUP DECISION SUPPORT
SYSTEMS (GDSS)
Where is it used?
Different vendors have begun to offer group
decision support system products like ThinkTank and
MeetingWorks, among others. There is also a move to
develop open-source tools that are often called
discussion support systems.
19. GROUP DECISION SUPPORT
SYSTEMS (GDSS)
Systems under GDSS
Anonymity
Parallel Communication
Automated record keeping
Ability for virtual meetings
Portability
Global Potential
No need for a computer guru
