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The fusion ofStrategic Thinking, Execution, Accountability, and Metrics	in striving for Organizational Effectiveness  The SEAM© Process for Organizational Effectiveness Christian Management Association  Australia June 2011
Main Thoughts ….. What is Organizational Effectiveness ? Successful Strategic thinking Execution of the strategy Organizational Accountability Metrics – Simple and Visual
Organizational Effectiveness "Vision without action is merely dreaming. Action without vision is only wasting time.” – Joel Barker
Framework
Framework
Framework
Framework
Organizational Effectiveness
Organizational Effectiveness
Organizational Effectiveness
Organizational Effectiveness
Organizational Effectiveness
Strategic Thinking How do you create value for the stakeholders within your organization/ministry? How would you communicate your value proposition? Can you do this in 30 words or less? Does your organization/ministryunderstand and share it’s core identity in: Vision Purpose Values
Strategic Thinking Are the three to five strategic priorities well understood by the organization? Do they align with how the value proposition will be executed? Is this available in the form of a strategic brief for clarity and communication? Can this be articulated throughout the organization?
The Core Attributes of Strategic Thinking Clarity of the essentials Collaboration in it’s development Communication through message and action Culture rather than event Commonality of understanding Commitment of the followers
Strategic Brief Example Strategic Brief for the IMT - 2001.doc
Execution The right set of strategies gives you the rights to play the game, execution keeps you successfully in the game! Is there clarity and ownership of: Goals Objectives Plans
Successful strategy – Poor execution UniTed – the “low cost alternative airline”
It is not an either/or?
What are the fundamentals for successful execution? Decision making process/rights Information flow Knowledge Management (Learning)
Decision Rights Basically who isdelegated with accountability the authorityto make what types of decisions “How effective an organization is at making high-quality decisions consistent with it’s strategy is a prime deterrent of it’s ability to compete in the marketplace”
Information Flow Does the appropriate information flow with currency and accuracy between the decision makers/stakeholders in the organization? Does the information REALLY inform the decision making process? i.e. is it just not data? Does it add value?
Knowledge Management Data Information Knowledge Wisdom
Knowledge Management Knowledge Management is taking information (data in a particular context) and applying people’s experience or opinion (generally tacit and intangible) in order to change positively the behavior and culture in the organization
Accountability "Doing the right thing consistently, day in and day out, in tasks and relationship interactions to fulfill or further the mission of the organization.”
Accountability Accountability is a systemic issue and must be understood in terms of a systems approach if it is to really work in any. It is a system of individuals, linked in a chain of mutuality, taking both individual and group responsibility to achieve significance– the purpose of the organization or entity.
Accountability Video
Accountability
Metrics - Benefits Focus. Defining the metrics that are most important to yourpurpose. This enables you to tune out everything that isn’t related to those key measurements.
Metrics - Benefits Better Vision. Organizations that monitor metrics intentionally can spot threats and opportunities faster thanorganizationsthat don’t. Metrics provide keen insights into what’s happening within the four walls of your organization, as well as overall trends in your industry (WOTS up!).
Metrics Benefits Better Decisions. Metrics provide a framework for making business decisions. With the numbers in black and white, you can make well-reasoned decisions on how to proceed. If it improves your key metrics, consider it. If not, move on.
Example of a Metric
Not for Profit Example Sample Dashboard.xlsx
S.E.A.M.
Thank you. This presentation is available at  http://Johnreynolds.co

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Seam CMA 2011

  • 1. The fusion ofStrategic Thinking, Execution, Accountability, and Metrics in striving for Organizational Effectiveness The SEAM© Process for Organizational Effectiveness Christian Management Association Australia June 2011
  • 2. Main Thoughts ….. What is Organizational Effectiveness ? Successful Strategic thinking Execution of the strategy Organizational Accountability Metrics – Simple and Visual
  • 3. Organizational Effectiveness "Vision without action is merely dreaming. Action without vision is only wasting time.” – Joel Barker
  • 13. Strategic Thinking How do you create value for the stakeholders within your organization/ministry? How would you communicate your value proposition? Can you do this in 30 words or less? Does your organization/ministryunderstand and share it’s core identity in: Vision Purpose Values
  • 14. Strategic Thinking Are the three to five strategic priorities well understood by the organization? Do they align with how the value proposition will be executed? Is this available in the form of a strategic brief for clarity and communication? Can this be articulated throughout the organization?
  • 15. The Core Attributes of Strategic Thinking Clarity of the essentials Collaboration in it’s development Communication through message and action Culture rather than event Commonality of understanding Commitment of the followers
  • 16. Strategic Brief Example Strategic Brief for the IMT - 2001.doc
  • 17. Execution The right set of strategies gives you the rights to play the game, execution keeps you successfully in the game! Is there clarity and ownership of: Goals Objectives Plans
  • 18. Successful strategy – Poor execution UniTed – the “low cost alternative airline”
  • 19. It is not an either/or?
  • 20. What are the fundamentals for successful execution? Decision making process/rights Information flow Knowledge Management (Learning)
  • 21. Decision Rights Basically who isdelegated with accountability the authorityto make what types of decisions “How effective an organization is at making high-quality decisions consistent with it’s strategy is a prime deterrent of it’s ability to compete in the marketplace”
  • 22. Information Flow Does the appropriate information flow with currency and accuracy between the decision makers/stakeholders in the organization? Does the information REALLY inform the decision making process? i.e. is it just not data? Does it add value?
  • 23. Knowledge Management Data Information Knowledge Wisdom
  • 24. Knowledge Management Knowledge Management is taking information (data in a particular context) and applying people’s experience or opinion (generally tacit and intangible) in order to change positively the behavior and culture in the organization
  • 25. Accountability "Doing the right thing consistently, day in and day out, in tasks and relationship interactions to fulfill or further the mission of the organization.”
  • 26. Accountability Accountability is a systemic issue and must be understood in terms of a systems approach if it is to really work in any. It is a system of individuals, linked in a chain of mutuality, taking both individual and group responsibility to achieve significance– the purpose of the organization or entity.
  • 29. Metrics - Benefits Focus. Defining the metrics that are most important to yourpurpose. This enables you to tune out everything that isn’t related to those key measurements.
  • 30. Metrics - Benefits Better Vision. Organizations that monitor metrics intentionally can spot threats and opportunities faster thanorganizationsthat don’t. Metrics provide keen insights into what’s happening within the four walls of your organization, as well as overall trends in your industry (WOTS up!).
  • 31. Metrics Benefits Better Decisions. Metrics provide a framework for making business decisions. With the numbers in black and white, you can make well-reasoned decisions on how to proceed. If it improves your key metrics, consider it. If not, move on.
  • 32. Example of a Metric
  • 33. Not for Profit Example Sample Dashboard.xlsx
  • 35. Thank you. This presentation is available at http://Johnreynolds.co