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Copyright © JIMS Rohini 1
DEVELOPING GLOBAL MINDSET
Pratima Daipuria
Associate Professor, JIMS , Rohini
Copyright © JIMS Rohini 2
• A job which allows you to take time off whenever you want
and you don’t even need your manager’s approval for it.
• A job where you are able to rate your boss on his/her
leadership skills
• A job which allows you to take care of needs of your ailing
parents
• A job which is allows you to innovate and speakup your
mind...
A DREAM JOB…A DREAM JOB…
Copyright © JIMS Rohini 3
• More countries and companies
now compete in global;
• Effects of globalization are
pervasive;
• Emergence of new social,
political and business models.
THE GLOBAL MINDSET…THE GLOBAL MINDSET…
Copyright © JIMS Rohini 4
• A set of individual attributes that enable an individual to
influence individuals, groups, and organizations from diverse
socio/cultural/institutional systems.
• Individual Attributes= Competencies (KSA)
GLOBAL MINDSET ? WHAT IS IT ?GLOBAL MINDSET ? WHAT IS IT ?
Copyright © JIMS Rohini 5
• Hypercompetitive environment
• Competitive advantage or Sustainable advantage ?
• Where do the seeds lie?
• Organizational capability - to shape the minds and actions of
their employees to ensure successful performance.
CHALLENGE ACROSS GLOBAL ORGANIZATIONSCHALLENGE ACROSS GLOBAL ORGANIZATIONS
Copyright © JIMS Rohini 6
• Food pay;
• Proper recognition;
• Opportunities to grow to different and bigger roles; and
• Satisfaction in their careers.
NEEDS OF PEOPLE ACROSS GLOBENEEDS OF PEOPLE ACROSS GLOBE
Copyright © JIMS Rohini 7
Quest for
Adventure
Quest for
Adventure
Self-AssuranceSelf-Assurance
Passion for
Diversity
Passion for
Diversity
Cosmopolitan
Outlook
Cosmopolitan
Outlook
Cognitive
Complexity
Cognitive
Complexity
Psychological
Capital
Global Business
Savvy
Global Business
Savvy
IntellectualIntellectual
CapitalCapital
Interpersonal
Impact
Interpersonal
Impact
DiplomacyDiplomacy
Intercultural
Empathy
Intercultural
Empathy
Social
Capital
GLOBAL MINDSETGLOBAL MINDSET
source:Thunderbird School of global mgmt
Copyright © JIMS Rohini 8
INTELLECTUAL CAPITAL (IC)INTELLECTUAL CAPITAL (IC)
Global Business
Savvy
Global Business
Savvy
Cosmopolitan
Outlook
Cosmopolitan
Outlook Cognitive ComplexityCognitive Complexity
Knowledge of global
industry
Knowledge of global
industry
Knowledge of global
competitive business &
marketing strategies
Knowledge of global
competitive business &
marketing strategies
Knowledge of how to
transact business & manage
risk in other countries
Knowledge of how to
transact business & manage
risk in other countries
Knowledge of supplier
options in other parts
of the world
Knowledge of supplier
options in other parts
of the world
Knowledge of cultures in
different parts of
the world
Knowledge of cultures in
different parts of
the world
Knowledge of geography,
history and important
persons of several countries
Knowledge of geography,
history and important
persons of several countries
Up-to-date knowledge of
important world events
Up-to-date knowledge of
important world events
Knowledge of economic and
political issues, concerns,
etc. of major
regions of the world
Knowledge of economic and
political issues, concerns,
etc. of major
regions of the world
Ability to grasp complex
concepts quickly
Ability to grasp complex
concepts quickly
Strong analytical and
problem solving skills
Strong analytical and
problem solving skills
Ability to understand
abstract ideas
Ability to understand
abstract ideas
Ability to take complex
issues & explain the main
points simply &
understandably
Ability to take complex
issues & explain the main
points simply &
understandably
Copyright © JIMS Rohini 9
PSYCHOLOGICAL CAPITAL (PC)PSYCHOLOGICAL CAPITAL (PC)
Passion for DiversityPassion for Diversity Quest for AdventureQuest for Adventure Self-AssuranceSelf-Assurance
Interest in exploring
other parts of the world
Interest in exploring
other parts of the world
Interest in getting to know
people from other parts
of the world
Interest in getting to know
people from other parts
of the world
Interest in varietyInterest in variety
Interest in dealing with
challenging situations
Interest in dealing with
challenging situations
Willingness to test one’s
abilities
Willingness to test one’s
abilities
EnergeticEnergetic
Self-confidentSelf-confident
Comfortable in
uncomfortable situations
Comfortable in
uncomfortable situations
Witty in tough situationsWitty in tough situations
Interest in living in
another country
Interest in living in
another country
Willingness to take risksWillingness to take risks
Interest in dealing with
unpredictable situations
Interest in dealing with
unpredictable situations
Copyright © JIMS Rohini 10
SOCIAL CAPITAL (SC)SOCIAL CAPITAL (SC)
Intercultural EmpathyIntercultural Empathy IInterpersonal ImpactIInterpersonal Impact DiplomacyDiplomacy
Ability to work well with
people from other parts
of the world
Ability to work well with
people from other parts
of the world
Ability to understand
non-verbal expression of
people from other cultures
Ability to understand
non-verbal expression of
people from other cultures
Ability to engage people
from other parts of the
world to work together
Ability to engage people
from other parts of the
world to work together
Experience in negotiating
contracts in other cultures
Experience in negotiating
contracts in other cultures
Reputation as a leaderReputation as a leader
Ease of starting a
conversation with a stranger
Ease of starting a
conversation with a stranger
Ability to integrate diverse
perspectives
Ability to integrate diverse
perspectives
Ability to listen to what
others have to say
Ability to listen to what
others have to say
Willingness to
collaborate
Willingness to
collaborate
Ability to emotionally
connect to people from
other cultures
Ability to emotionally
connect to people from
other cultures
Strong networks with
people from other cultures
and with influential people
Strong networks with
people from other cultures
and with influential people
CredibilityCredibility
Copyright © JIMS Rohini 11
• Why do people spend so much time ignoring their feelings or
getting run over by them?
Copyright © JIMS Rohini 12
• Do you sometimes wonder why highly intelligent people
struggle in life while others with moderate Intelligence
succeed?
Copyright © JIMS Rohini 13
• The feelings, beliefs, perceptions and values that people hold
when they engage with any business. It’s the emotional assets
in your organization that determine whether or not people
will work well for you, buy from you, employ you and enter
into business with you.
EMOTIONAL CAPITAL (EC)EMOTIONAL CAPITAL (EC)
Copyright © JIMS Rohini 14
• Psychological, behavioral, and physiological episodes
experienced toward an object, person, or event that create a
state of readiness.
• Most emotions occur without our awareness.
EMOTIONS...EMOTIONS...
Copyright © JIMS Rohini 15
ROUTES TO EMOTIONROUTES TO EMOTION
Copyright © JIMS Rohini 16
• The capacity for recognizing our own feelings and those of
others, for motivating ourselves, and for managing emotions
well in ourselves and in our relationships.
• -Daniel Goleman (1995)
EMOTIONAL INTELLIGENCEEMOTIONAL INTELLIGENCE
Copyright © JIMS Rohini 17
Social Awareness
Self-management
Understanding and sensitivity to the
feelings, thoughts, and situation of
others
Controlling or redirecting our internal
states, impulses, and resources
Self-awareness
Understanding your own emotions,
strengths, weaknesses, values, and
motives
Relationship
Management
Managing other people’s emotions
Low
High
ROLE OF EMOTIONAL INTELLIGENCEROLE OF EMOTIONAL INTELLIGENCE
Copyright © JIMS Rohini 18
Individual
•Goals & Aspirations
•Values
•Interests
•KSAs
Organisation
•Objectives &
Strategies
•Values
•Culture
•Structure & Mgmt
•Rewards
PERSON -ORGANIZATION FITMENTPERSON -ORGANIZATION FITMENT
Copyright © JIMS Rohini 19
THANK YOU !!

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Developing global mindset

  • 1. Copyright © JIMS Rohini 1 DEVELOPING GLOBAL MINDSET Pratima Daipuria Associate Professor, JIMS , Rohini
  • 2. Copyright © JIMS Rohini 2 • A job which allows you to take time off whenever you want and you don’t even need your manager’s approval for it. • A job where you are able to rate your boss on his/her leadership skills • A job which allows you to take care of needs of your ailing parents • A job which is allows you to innovate and speakup your mind... A DREAM JOB…A DREAM JOB…
  • 3. Copyright © JIMS Rohini 3 • More countries and companies now compete in global; • Effects of globalization are pervasive; • Emergence of new social, political and business models. THE GLOBAL MINDSET…THE GLOBAL MINDSET…
  • 4. Copyright © JIMS Rohini 4 • A set of individual attributes that enable an individual to influence individuals, groups, and organizations from diverse socio/cultural/institutional systems. • Individual Attributes= Competencies (KSA) GLOBAL MINDSET ? WHAT IS IT ?GLOBAL MINDSET ? WHAT IS IT ?
  • 5. Copyright © JIMS Rohini 5 • Hypercompetitive environment • Competitive advantage or Sustainable advantage ? • Where do the seeds lie? • Organizational capability - to shape the minds and actions of their employees to ensure successful performance. CHALLENGE ACROSS GLOBAL ORGANIZATIONSCHALLENGE ACROSS GLOBAL ORGANIZATIONS
  • 6. Copyright © JIMS Rohini 6 • Food pay; • Proper recognition; • Opportunities to grow to different and bigger roles; and • Satisfaction in their careers. NEEDS OF PEOPLE ACROSS GLOBENEEDS OF PEOPLE ACROSS GLOBE
  • 7. Copyright © JIMS Rohini 7 Quest for Adventure Quest for Adventure Self-AssuranceSelf-Assurance Passion for Diversity Passion for Diversity Cosmopolitan Outlook Cosmopolitan Outlook Cognitive Complexity Cognitive Complexity Psychological Capital Global Business Savvy Global Business Savvy IntellectualIntellectual CapitalCapital Interpersonal Impact Interpersonal Impact DiplomacyDiplomacy Intercultural Empathy Intercultural Empathy Social Capital GLOBAL MINDSETGLOBAL MINDSET source:Thunderbird School of global mgmt
  • 8. Copyright © JIMS Rohini 8 INTELLECTUAL CAPITAL (IC)INTELLECTUAL CAPITAL (IC) Global Business Savvy Global Business Savvy Cosmopolitan Outlook Cosmopolitan Outlook Cognitive ComplexityCognitive Complexity Knowledge of global industry Knowledge of global industry Knowledge of global competitive business & marketing strategies Knowledge of global competitive business & marketing strategies Knowledge of how to transact business & manage risk in other countries Knowledge of how to transact business & manage risk in other countries Knowledge of supplier options in other parts of the world Knowledge of supplier options in other parts of the world Knowledge of cultures in different parts of the world Knowledge of cultures in different parts of the world Knowledge of geography, history and important persons of several countries Knowledge of geography, history and important persons of several countries Up-to-date knowledge of important world events Up-to-date knowledge of important world events Knowledge of economic and political issues, concerns, etc. of major regions of the world Knowledge of economic and political issues, concerns, etc. of major regions of the world Ability to grasp complex concepts quickly Ability to grasp complex concepts quickly Strong analytical and problem solving skills Strong analytical and problem solving skills Ability to understand abstract ideas Ability to understand abstract ideas Ability to take complex issues & explain the main points simply & understandably Ability to take complex issues & explain the main points simply & understandably
  • 9. Copyright © JIMS Rohini 9 PSYCHOLOGICAL CAPITAL (PC)PSYCHOLOGICAL CAPITAL (PC) Passion for DiversityPassion for Diversity Quest for AdventureQuest for Adventure Self-AssuranceSelf-Assurance Interest in exploring other parts of the world Interest in exploring other parts of the world Interest in getting to know people from other parts of the world Interest in getting to know people from other parts of the world Interest in varietyInterest in variety Interest in dealing with challenging situations Interest in dealing with challenging situations Willingness to test one’s abilities Willingness to test one’s abilities EnergeticEnergetic Self-confidentSelf-confident Comfortable in uncomfortable situations Comfortable in uncomfortable situations Witty in tough situationsWitty in tough situations Interest in living in another country Interest in living in another country Willingness to take risksWillingness to take risks Interest in dealing with unpredictable situations Interest in dealing with unpredictable situations
  • 10. Copyright © JIMS Rohini 10 SOCIAL CAPITAL (SC)SOCIAL CAPITAL (SC) Intercultural EmpathyIntercultural Empathy IInterpersonal ImpactIInterpersonal Impact DiplomacyDiplomacy Ability to work well with people from other parts of the world Ability to work well with people from other parts of the world Ability to understand non-verbal expression of people from other cultures Ability to understand non-verbal expression of people from other cultures Ability to engage people from other parts of the world to work together Ability to engage people from other parts of the world to work together Experience in negotiating contracts in other cultures Experience in negotiating contracts in other cultures Reputation as a leaderReputation as a leader Ease of starting a conversation with a stranger Ease of starting a conversation with a stranger Ability to integrate diverse perspectives Ability to integrate diverse perspectives Ability to listen to what others have to say Ability to listen to what others have to say Willingness to collaborate Willingness to collaborate Ability to emotionally connect to people from other cultures Ability to emotionally connect to people from other cultures Strong networks with people from other cultures and with influential people Strong networks with people from other cultures and with influential people CredibilityCredibility
  • 11. Copyright © JIMS Rohini 11 • Why do people spend so much time ignoring their feelings or getting run over by them?
  • 12. Copyright © JIMS Rohini 12 • Do you sometimes wonder why highly intelligent people struggle in life while others with moderate Intelligence succeed?
  • 13. Copyright © JIMS Rohini 13 • The feelings, beliefs, perceptions and values that people hold when they engage with any business. It’s the emotional assets in your organization that determine whether or not people will work well for you, buy from you, employ you and enter into business with you. EMOTIONAL CAPITAL (EC)EMOTIONAL CAPITAL (EC)
  • 14. Copyright © JIMS Rohini 14 • Psychological, behavioral, and physiological episodes experienced toward an object, person, or event that create a state of readiness. • Most emotions occur without our awareness. EMOTIONS...EMOTIONS...
  • 15. Copyright © JIMS Rohini 15 ROUTES TO EMOTIONROUTES TO EMOTION
  • 16. Copyright © JIMS Rohini 16 • The capacity for recognizing our own feelings and those of others, for motivating ourselves, and for managing emotions well in ourselves and in our relationships. • -Daniel Goleman (1995) EMOTIONAL INTELLIGENCEEMOTIONAL INTELLIGENCE
  • 17. Copyright © JIMS Rohini 17 Social Awareness Self-management Understanding and sensitivity to the feelings, thoughts, and situation of others Controlling or redirecting our internal states, impulses, and resources Self-awareness Understanding your own emotions, strengths, weaknesses, values, and motives Relationship Management Managing other people’s emotions Low High ROLE OF EMOTIONAL INTELLIGENCEROLE OF EMOTIONAL INTELLIGENCE
  • 18. Copyright © JIMS Rohini 18 Individual •Goals & Aspirations •Values •Interests •KSAs Organisation •Objectives & Strategies •Values •Culture •Structure & Mgmt •Rewards PERSON -ORGANIZATION FITMENTPERSON -ORGANIZATION FITMENT
  • 19. Copyright © JIMS Rohini 19 THANK YOU !!

Editor's Notes

  1. Based on Goleman’s book (1995), Emotional Intelligence Daniel Goleman is a writer; not a researcher. As a writer he had the gift of explaining the research to others. He is also a psychologist.