How does lean help with innovation? The building blocks of lean, when properly applied, are also the building blocks of innovation.

1. Innovation from Within Jamie Flinchbaugh

2. Our Agenda Innovation defined Innovation at all levels The lens of value – everything starts from the customer Frame the problem Close the knowledge gap before closing the performance gap Experimentation drives learning, and nothing else One tool to put it all together Closing thoughts

3. Innovation Defined Innovation builds on fundamentals Innovation Putting these fundamentals together leads to strong innovative organizations

4. Continuous improvement, everybody … everyday @ Every level of the organization 1,000 Contributing Factors 100 Near Misses 10 Problems One big problems Make Significant Change Here

5. The Customer Lens - Value Added Activities Value added activities... 1. … must be something the customer recognizes as being important and is willing to pay for. 2. ... must alter the process output, the product must change. 3. ...must be done right the first time. Must meet all three criteria

6. Framing the Problem Wrong trajectory, Wrong Destination Statements Written in Stone Skipping to Solutions and Making Assumptions

7. The Knowledge Gap What do I not understand that I need to learn? Close the knowledge gap before closing the performance gap. What is the best method to gain that knowledge?

8. Learning Through Experimentation Observe and analyze the problem Brainstorm potential solutions Implement solutions Directly observe the results

9. Employees as Scientists

10. Structuring Experiments:The Scientific Method

11. Project Area: Owner: Information should FLOW and be simple. Background & Problem Statement Target Condition Steps, Schedule andMeasurements Current Condition The A3 is a method to structure, capture, communicate, and coach.

12. Project Area: Owner: Information should FLOW and be simple. What does good look like? Background & Problem Statement Target Condition What is the problem? What do we need to learn? What actions will get us there and how will we know? Steps, Schedule andMeasurements Current Condition The A3 is a method to structure, capture, communicate, and coach.

13. Jamie Flinchbaugh Jamie@LeanLearningCenter.com www.LeanLearningCenter.com www.JamieFlinchbaugh.com Contact me at any time