Morris Midwest Customer Open House March 2013

Jamie Flinchbaugh
Jamie FlinchbaughConsultant, Speaker, Author at Lean Learning Center
The Good, The Bad, and
       the Ugly
Lean journeys fail more often than they should…and
             what you can do about it.

              Jamie Flinchbaugh
Morris Midwest Customer Open House March 2013
Do More
With Less
Pareto of Lean Failure Modes
                   Top 3 Failure Modes
                    1. Lean is about
                     thinking, not tools
                 2. Leadership must be
                     engaged, not just
                       passive support
                    3. Don’t copy a
                        strategy. Each
                    organization needs
                     its own roadmap.
             4
Why Sustainability
       is Hard
Tools are not
  enough

Principles drive
  behaviors

How do we work
  at this level?


                    5
Morris Midwest Customer Open House March 2013
•5 Principles drive lean
    Get the
                       behaviors
7
    thinking right

                          •Directly observe work as
                          activities, connections, and
                          flows
    “Saying is one thing, •Systematic waste
       doing another.”    elimination
        -Montaigne        •Establish high agreement
                          of both what and how
                          •Systematic problem
                          solving
                          •Create a learning
                          organization
Leaders must
                    •5 Leadership Moves
    be engaged, not
    just supportive
                    •Leaders must be teachers
8




                     •Create tension, not stress
       “You must
    be the change •Eliminate both fear and
    you wish to see comfort
     in the world”
        - Gandhi    •Lead through participation,
                    not proclamation

                     •Build lean into your personal
                     practices
1 Percent
     Wildly
   Successful
Will you follow everyone else’s
  strategy, or chart a new
           course?



                    http://www.riskmanagementinsight.com/media/images/weblog/Lemmings.jpg

                       http://www.riskmanagementinsight.com/media/images/weblog/Lemmings.jpg
                                        9
Your Next   Changing culture requires…
Steps       Our principles are a product of our
               past experiences. To change them,
               we must:
              1. Articulate the change. Give
                 people the language that
                 explains the thinking.
              2. Give people new experiences
                 that outweigh the old
                 experiences.
              3. Help people reflect to internalize
                 the thinking.

            Be the change you wish to see.
               Lean begins with you!


                10
Questions




11
Jamie Flinchbaugh

       Lean Learning Center

        LeanLearningCenter.com
        JamieFlinchbaugh.com

     Jamie@LeanLearningCenter.com


12
1 of 12

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Morris Midwest Customer Open House March 2013

  • 1. The Good, The Bad, and the Ugly Lean journeys fail more often than they should…and what you can do about it. Jamie Flinchbaugh
  • 4. Pareto of Lean Failure Modes Top 3 Failure Modes 1. Lean is about thinking, not tools 2. Leadership must be engaged, not just passive support 3. Don’t copy a strategy. Each organization needs its own roadmap. 4
  • 5. Why Sustainability is Hard Tools are not enough Principles drive behaviors How do we work at this level? 5
  • 7. •5 Principles drive lean Get the behaviors 7 thinking right •Directly observe work as activities, connections, and flows “Saying is one thing, •Systematic waste doing another.” elimination -Montaigne •Establish high agreement of both what and how •Systematic problem solving •Create a learning organization
  • 8. Leaders must •5 Leadership Moves be engaged, not just supportive •Leaders must be teachers 8 •Create tension, not stress “You must be the change •Eliminate both fear and you wish to see comfort in the world” - Gandhi •Lead through participation, not proclamation •Build lean into your personal practices
  • 9. 1 Percent Wildly Successful Will you follow everyone else’s strategy, or chart a new course? http://www.riskmanagementinsight.com/media/images/weblog/Lemmings.jpg http://www.riskmanagementinsight.com/media/images/weblog/Lemmings.jpg 9
  • 10. Your Next Changing culture requires… Steps Our principles are a product of our past experiences. To change them, we must: 1. Articulate the change. Give people the language that explains the thinking. 2. Give people new experiences that outweigh the old experiences. 3. Help people reflect to internalize the thinking. Be the change you wish to see. Lean begins with you! 10
  • 12. Jamie Flinchbaugh Lean Learning Center LeanLearningCenter.com JamieFlinchbaugh.com Jamie@LeanLearningCenter.com 12

Editor's Notes

  1. Purpose Part of how we think are the Lean Guiding Principles. Steps Indicate the key points. Add your own perspective. Key Points We must change how we observe and learn to observe the actual system that produces our results, not just observe the results. Our current observations usually only drive further fire-fighting and do not lead to systematic change. With the purpose of the principle bring tools such as value stream mapping. My perspective on this lean principle: ____________________________________________________________________________________________________________________________________________________________________________________________
  2. Purpose Part of how we think are the Lean Guiding Principles. Steps Indicate the key points. Add your own perspective. Key Points We must change how we observe and learn to observe the actual system that produces our results, not just observe the results. Our current observations usually only drive further fire-fighting and do not lead to systematic change. With the purpose of the principle bring tools such as value stream mapping. My perspective on this lean principle: ____________________________________________________________________________________________________________________________________________________________________________________________