25 problems presentation_jamie_flinchbaugh

The 25 Straws That Broke The Manager’s Back,[object Object],Jamie Flinchbaugh,[object Object]

Introduction,[object Object],Right amount?,[object Object],Manager’s Workload,[object Object],Overloaded?,[object Object],Overwhelmed?,[object Object],What percentage of the manager’s time is spent on problems?,[object Object],[object Object]

Those that pop up and demand attentionHow many would describe their jobs entirely as solving problems?,[object Object]

The 25 Problems Problem,[object Object],Your team has 25 problems. But these are NOT your problems. Your problems are not the sum total of your direct reports’ problems. You do not have 25 problems. You have your own problems.,[object Object],Your Team,[object Object],Your Team’s Problems,[object Object],Not Your Problems,[object Object]

What are your problems?,[object Object],Your Problems,[object Object],What Problems + Barriers Get In Their Way,[object Object],Your problems are:,[object Object],[object Object]

Opportunities that enable success across the work of your direct reports,[object Object]

What capabilities do we cultivate to surface and solve problems.,[object Object],Good problem statements establish our vector for improvement,[object Object],The ability to explore current reality begins with the question of what do we need to learn more about?,[object Object],Turning the Plan – Do – Check – Act wheel as we improve through experimentation,[object Object],Tools may include A3s, DMAIC, 5 Whys and more – but how they are used matters most,[object Object],PROBLEM SOLVING METHOD + SKILLS,[object Object]

How do we manage the process of surfacing, engaging in, and solving problems. ,[object Object],Build the work in order to make problems visible – 5S, just-in-time, kanban are all mechanisms to accomplish this objective,[object Object],A process to surface includes definition of what is a problem, how to surface it, to whom, and how they will respond,[object Object],Are we tracking the problems and the response,[object Object],PROBLEMS MGMT + SYSTEMS,[object Object]

Surface Problems by a Process,[object Object]

What behaviors support a strong problem solving culture ,[object Object],Do we surface problems quickly?,[object Object],Do we write down the really hard problems that we have no idea how to solve? ,[object Object],Do we dig deeper and understand cause and effect? ,[object Object],Do we work problems across boundaries? ,[object Object],PROBLEM SOLVING CULTURE + BEHAVIORS,[object Object]

A Behavior Change,[object Object],How itis oftendone,[object Object],How it should be done,[object Object]

25 problems presentation_jamie_flinchbaugh

25 problems presentation_jamie_flinchbaugh

Recommended

More Related Content

What's hot

What's hot(20)

Similar to 25 problems presentation_jamie_flinchbaugh

Similar to 25 problems presentation_jamie_flinchbaugh(20)

More from Jamie Flinchbaugh

More from Jamie Flinchbaugh(11)

Recently uploaded

Recently uploaded(20)

25 problems presentation_jamie_flinchbaugh