6. Inattention to RESULTS
Avoidance of
ACCOUNTABILITY
Lack of COMMITMENT
Fear of CONFLICT
Absence of TRUST
Five Dysfunctions of Teams
7. Positive Approach
Trust one another
Engage in unfiltered conflict around ideas
Commit to decisions and plans of actions
Hold one another accountable
Focus on achievement of collective results
Discipline and persistence
11. Teamwork
1. Significance: One is too small a number to achieve greatness
2. Big Picture: The Good is more important than the Role
3. Niche: All players have a place where they add the most value
4. Mount Everest: As the challenge escalates, the need for
teamwork elevates
5. Chain: The strength of the team is impacted by its weakest link
6. Catalyst: Winning teams have players who make things happen
12. Teamwork
7. Compass: Vision gives team members direction and confidence
8. Bad Apple: Rotten attitudes ruin the team
9. Countability: Teammates must be able to count on each other
when it counts
10. Price Tag: Team fails to reach its potential when it fails to pay the
price
11. Scorecard: Team can make adjustments when it knows where it
stands
12. Bench: Great teams have great depth
13. Teamwork
13. Identity: Shared values identify the team
14. Communication: Interaction fuels action
15. Edge: The difference between two equally talented team is
leadership
16. High Morale: When you are winning nothing hurts
17. Dividends: Investing in the team compounds over time
25. Storming
Team members come up with ideas through
debates
– about task priorities
– clarity on purpose of the task
– roles & responsibilities
– processes to follow
26. Storming
Influence of ideas
Power struggles arise
Compromises required
Members challenge leader
Leader coaches
Situational Leadership style: Selling
28. Norming
Team members know one another better
Socialize together
Ask one another for help
Provide constructive feedback
29. Norming
Stronger commitment to team goal
Good progress
Prolonged overlap between storming and
norming
Team may lapse back into storming stage
30. Norming
Work as team starts
Roles and responsibilities clear and accepted
Team exhibit participative behaviour
Decision making by group agreement
Commitment, trust and unity increases
Situational Leadership style: Supporting
31. Performing
Hard work leads
Without friction
Structures and processes support
Delegate work
32. Performing
Concentrate on developing team members
Easy to be part of team
Joining or leaving won't disrupt performance
33. Performing
High levels of:
– goal orientation,
– interpersonal relations,
– independence, motivation,
– knowledge and
– competence in team members
34. Performing
Team know what,why & how of task
High level of in communication between team
members
Equivalent Situational Leadership style:
Delegating
39. Team Leader
Help people perform well as quickly as possible
Change approach at each stage
Doing the right thing at the right time
40. Team Leader
Identify stage of team development
Consider what to do to move towards
performing stage
Schedule regular reviews
Adjust behaviour and leadership approach
appropriately
41. Leadership Activities at Different Group
Formation Stages: Forming
• Direct team
• Establish clear objectives - team and individual
members
42. Leadership Activities at Different Group
Formation Stages: Storming
• Establish processes and structures
• Build trust and good relationships between
team members
• Resolve conflicts swiftly
• Provide support to team members less secure
43. Leadership Activities at Different Group
Formation Stages: Storming
• Remain positive and firm
• Explain "forming, storming, norming, and
performing"
• People understand why problems occurring
44. Leadership Activities at Different Group
Formation Stages: Storming
• Coach team members in assertiveness and
conflict resolution skills
• Help people learn different work styles and
strengths
45. Leadership Activities at Different Group
Formation Stages: Norming
• Step back
• Team members take responsibility for progress
towards goal
• Team-building event
46. Leadership Activities at Different Group
Formation Stages: Performing
• Delegate tasks and projects
• Have as light a touch as possible
• Start focusing on other goals and areas of work.
47. Leadership Activities at Different Group
Formation Stages: Adjourning (Mourning)
• Celebrate team's achievements
• People view past experiences positively
48. Key Points
Team transformation follow recognizable
stages: "forming, storming, norming, and
performing"
Fifth stage: "adjourning" or "mourning"
49. Key Points
Identify stage of development team is at
Use strategies that move team through to next
stage
Focus and hard work - high-performing team
56. Team Roles
ORIENTATION ROLE DESCRIPTION
Action Shaper Challenges team to improve
Implementer Puts ideas into action
Completer Finisher Ensures thorough, timely completion
People Coordinator Acts as chairperson
Team Worker Encourages cooperation
Resource Investigator Explores outside opportunities
Thought Plant Presents new ideas and approaches
Monitor-Evaluator Analyzes options
Specialist Provides specialized skills
64. Action Oriented Roles
Shaper (SH)
Find best approaches for solving problems
Shakes things up
Make sure all possibilities considered
Team does not become complacent
65. Action Oriented Roles
Shaper (SH)
See obstacles as exciting challenges
Courage to push on when others feel like
quitting
Argumentative
Offend people's feelings
66. Action Oriented Roles
Implementer (IMP)
Get things done
Turn ideas and concepts into practical actions and plans
Conservative
Disciplined
Work systematically and efficiently
Well organized
70. People Oriented Roles
Coordinator (CO)
Traditional team-leader role
Chairmen
Guide team
Excellent listeners
Recognize value of each team member
Calm, good-natured and delegate tasks effectively
71. People Oriented Roles
Coordinator (CO)
Delegate away too much personal responsibility
Manipulative
72. People Oriented Roles
Team Worker (TW)
Provide support
Make sure people working together effectively
Negotiators
Flexible, diplomatic and perceptive
Popular
73. People Oriented Roles
Team Worker (TW)
Indecisive
Uncommitted during discussions and decision-making
74. People Oriented Roles
Resource Investigator (RI)
Innovative
Curious
Explore available options
Develop contacts
Negotiate for resources
75. People Oriented Roles
Resource Investigator (RI)
Enthusiastic
Identify and work with external stakeholders
Outgoing
Extroverted
77. Thought Oriented Roles
Plant (PL)
Creative innovator
New ideas and approaches
Thrive on praise
Criticism hard for them to deal with
78. Thought Oriented Roles
Plant (PL)
Introverted
Work apart
Impractical
Poor communicators
Ignore given parameters and constraints.
79. Thought Oriented Roles
Monitor-Evaluator (ME)
Best at analyzing and evaluating ideas
Shrewd
Carefully weigh pros and cons of all options
Critical thinkers
Strategic approach
80. Thought Oriented Roles
Monitor-Evaluator (ME)
Detached
Unemotional
Poor motivators
React to events
81. Thought Oriented Roles
Specialist (SP)
Specialized knowledge
Pride themselves on skills and abilities
Maintain professional status
Expert
82. Thought Oriented Roles
Specialist (SP)
Limit contribution
Preoccupation with technicalities