Governing JIRA at Scale - Jordan Dea-Mattson
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The document discusses lessons learned from governing JIRA at large scale. It emphasizes that while flexibility in configuration is possible, it comes at the cost of increased complexity and difficulty in management. Automation is important, but special cases can break automation so consistency is key to governing JIRA at scale. The conclusion advocates for keeping implementations simple and consistent.
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Governing JIRA at Scale - Jordan Dea-Mattson
- 1. #atlassian
- 2. Governing JIRA at Scale JORDAN DEA-MATTSON • CHEF DE CUISINE • YAHOO
- 3. Lessons Learned Flexibility Costs Setting Expectations Expect to Automate
- 4. Just because you can configure JIRA every which way, doesn’t mean you should.
- 5. Most JIRA instances just grew
- 6. Where “Just Grew” looks like this!
- 7. This makes them hard to manage, automate and upgrade
- 8. These costs never decrease or end
- 9. Lessons Learned Flexibility Costs Setting Expectations Expect to Automate
- 10. Don’t advertise anything that is difficult to manage
- 11. The Unreachable Utopia: Just one of every JIRA scheme
- 12. Not everyone will be happy!
- 13. Democracy is the worst form of government except all those other forms that have been tried ” Winston Churchill “
- 14. Define your process for making changes to JIRA in JIRA
- 15. Is Easier to Edit than to Create
- 16. Is Easier to Add than to Remove
- 17. Start Small and Grow As Required
- 18. Lessons Learned Flexibility Costs Setting Expections Expect to Automate
- 19. Yahoo Tools supports the whole company
- 20. We have finite time and finite resources
- 21. So we automate everything.
- 22. But be careful!
- 23. Special cases tend to break automation
- 24. We are all special cases Albert Camus ” “
- 25. No, we don’t want any special cases
- 26. Consistency is what lets you govern JIRA at scale
- 27. Our Conclusions
- 28. KISS is good. We like KISS.
- 29. But KICS is better “Consistent”
- 30. Thank you! JORDAN DEA-MATTSON • CHEF DE CUISINE • YAHOO
- 31. I’m Jordan Dea-Mattson and I’ve introduced JIRA into five organizations. I’ve also worked with Matt Doar and ServiceRocket for years as well. They’ve introduced JIRA into hundreds of organizations But I’m here to talk about my sixth one. This time it’s for Yahoo. So how big is Yahoo these days? Big! We have many different tools and many integrations between them We’ve learned much from running the world’s largest Bugzilla instance (7M issues)