This document provides an overview of how information technology is being used to improve operations in the power sector. It discusses how IT can increase business process efficiency, capacity building, metering and billing accuracy, and customer satisfaction. The document then examines specific challenges around network architecture standards and the case study of KPCL in India. KPCL has established a satellite-based communication network and utilizes MPLS for services like video conferencing. The document also explores how geographic information systems (GIS) can be used to map infrastructure and improve decision making. Finally, it discusses security requirements around availability, confidentiality, integrity and authentication for power sector communication networks.
2. Content:-
Introduction
Objectives
Challenges
KPCL (case study)
MPLS(Multiple Protocols)
GIS (global information system)
Architecture of GIS
Security for infrastructure
2
3. INTRODUCTION
Information Technology (IT) has the potential to contribute
significantly in the power reforms process, particularly in the
areas of:-
Business process Automation.
Revenue and Commercial Management.
Distribution System Automation.
Consumer relationship management (CRM) .
3
4. OBJECTIVES
Business process efficiency.
Capacity building and operational efficiency
Metering, billing and collection efficiency.
Total energy accounting.
Better customer relations and consumer satisfaction.
4
5. CHALLENGES OF IT IN POWER SECTOR
Adoption of open architecture and adaptive communication
network based on proven standards and specifications
For implementing any hardware/ software based solutions for the
enterprise, it is extremely important and critical to have a robust,
scalable, adaptive and open systems computing and communication
architecture.
The network infrastructure should be built around standards-based
technology, conforming to ISO/ IEC 11801 and EIA/ TIA 568B
framework.
5
6. IT infrastructure
KPCL is a highly IT Savvy company among the public sector units in
the state at large and power sector.
The power sector to have established SHAKTINET- a satellite based
communication network through VSATs (Very Small Aperture
Terminals) among all its power stations and Bangalore.
KPCL has the unique distinction among power utilities of
establishing voice and data communication between its projects
and Bangalore through the new generation DAMA V-SATS on
KPTCL’s "VIDYUTNET" 6
9. MPLS(Multi Protocol Label Switching)
Multi Protocol Label Switching (MPLS) is an extension to the
existing Internet Protocol (IP) architecture,
It supports IP virtual private networks, integration of IP routing
and layer 2 or optical switching, and other applications
MPLS establishes the end-to-end connection path.
It combines the speed and performance of packet-switched
networks with the intelligence of circuit-switched.
MPLS is a versatile solution present-day networks – speed,
scalability, quality-of-service (QoS) management, and traffic
engineering. 9
10. MPLS APPLICATIONS
Improves packet-forwarding performance
Supports network scalability
Integrates IP and ATM in the network
Builds interoperable networks
KPCL (MPLS) provides services like:
Video Conferencing, Remote Administration, Voice over IP
10
12. INTRODUCTION OF GIS(GLOBAL
INFORMATION SYSTEM)
Visualization set of map layers or themes, all registered together
to a common map base or geographic area.
GIS can effectively manage information on the distribution of
electricity to customers
Management of Distribution.
Valuable tool not only for mapping facilities but to improve
decision making and better managing infrastructure.
Facility of automated mapping(AM).
12
15. GIS IN POWER SECTOR MANAGMENT
For power sector management
Selection of suitable areas.
The optimum path finding.
The profile analyses.
The engineering design of towers and wires.
The cost estimation can be done using GIS.
Fault detection is easy.
15
16. FUNCTIONS OF GIS
Like network analysis,
Facility Management,
Energy Audit,
Trouble call Management,
Load management,
Theft detection
Digital system provides timely, accurate and easier way of
acquiring information.
16
17. APPLICATION OF GIS
Power companies can collect and store a large amount of data
that can be readily accessed and analyzed.
Strength of GIS is integrating data and preparing it for analysis or
modeling.
User can display legend of all layers displayed on the map.
User can query any layer of the GIS map to get the attribute data
for a particular feature of that layer.
17
18. CONTD…
GIS provides a wide range of solutions in the power distribution
sector from setting up distribution network and load management
to customer information, assets management, billing and
customer services
18
20. FOCUS OF IT FOR CUSTOMER BENEFIT
The service levels to customers in the areas mentioned in the
figure could be improved by monitoring the following
parameters:
Quality and reliability of supply.
Scheduled and unscheduled outages.
Communication from SEBs on possible outages and outage time.
Accuracy of bills.
20
21. Applying IT to Meet Customer Needs
SCADA to start with and then progressing to distribution automation.
Outage and work management system including trouble call
management system for faster restoration of outages
GIS (Geographical Information System) for identifying area and
equipments
CIS (Customer Information System) using Internet, phones, call-
centres, etc.
IVR (Interactive voice response )for complaints and call back on
restoration of supply
21
22. CONTD…
Payment mechanisms
Payments are currently made in person in most of the places. Only in few
places, payments can be made online or through the ATM. SEBs should adopt
other payment mechanisms such as:
Electronic payments, including direct debit payments.
Prepaid metering.
Bar coding facility even when payment is made in person, for faster
payment.
Multiple payment locations and not restricted to a particular division or sub-
division.
22
23. CONTD…
Accuracy of bills
Accuracy of bills can be improved by implementing better metering
technologies, taking accurate readings, by avoiding manual
intervention and automating the billing process. The following IT
applications can be used for this:
Download devices for meter readings.
Meter reading interface with billing applications.
Billing applications.
23
25. Security Requirement for
Communication
Availability
The communication network should guarantee the delivery of data at any
time. The network has to survive against possible cyber attacks and failure.
A denial of service (DoS) attack is to disturb or block the data transmission by
consuming significant amount of communication resources with useless data
Confidentiality
The information delivered through communication network should be
confidential. The information like as user account is very sensitive
information to be kept in secret from unauthorized parties
25
26. Contd….
Integrity
The data from sender must be not altered during transmission by
attacker. Malicious attacker can add or manipulate the information.
If the information concern with measurements, monitoring and
operating of system is altered by attacker it can cause a wrong
operation and malfunction of management system of the smart grid.
Authenticity
Authentication is used for identifying another node and source of data
in the communication network. Malicious data can be injected in the
network by attacker to interrupt the system 26
27. Solutions for cyber attacks
Strong authentication protocol.
Cryptographic algorithm can be used to keep data
privacy.
Intrude detection and firewall also can enhance
security of smart grid communication.
27