1. Out-source your admin:
Move your business forward
Free up valuable time and focus on what you do best
2. Definition of a Virtual PA
Out-sourced admin function
Operates on an ad hoc basis
Project specific tasks
Pay-as-you-go
Professional services
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3. Purpose of a Virtual PA
Fill gap in existing framework
Support during peak periods
Absorb overflow from existing support
Offer expertise in specialist area
Support up-scaling / branching out
Explore new opportunities
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4. Typical tasks for a Virtual PA
Scheduling & logistics
Document preparation
Website, blogging, social media, newsletters
Event management
Business development
Database management
Research & reporting
Client communications
Invoice management
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5. Qualities of a 5* Virtual PA
Reliable
Competent
Discreet
Professional
Experienced
Works well under pressure
Ability to multi-task
Self-motivated
Knows when to check-in
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6. Specify the role to find the right fit
Ask yourself:
What tasks absorb time and effort, but
contribute little to the profit of my business?
What skills or knowledge are required
to complete these tasks on my behalf?
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7. Get off to a flying start
Specify working arrangements
Agree hourly rate or project fee
Clarify method(s) of communication
Set time period for check-in
Provide clear instructions
Group tasks into workable chunks
Pin-point key (additional) skills
Build towards greater delegation
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8. Confident and effective delegation
“I can hand over as much or as little as I need to,
as and when I want... I get everything back
in good time and the standard of work is superb.”
“In the past year, I’ve spent more time with
clients and at networking events.
I’ve even attended training to build
my own business skills.”
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9. What’s in it for you?
Good for the bottom-line
Efficiency, organisation, control
Committed, motivated contributor
Business continuity
Focus on moving business forward
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10. Look forward to ….
Networking, attending training
Focusing on business-critical
tasks
Developing strategy, forward-
planning
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